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Communication Channels
Get Involved. Join the Conversation.
This is a public Forum public
Welcome to the Communication Channels Forum
This forum is intended for Oracle Service Cloud customers and partners to network and collaborate on real-life challenges, solutions and best practices for communications channels (e.g. chat, co-browse, messaging apps, email, video chat, virtual assistant). Search for or scan threads for topics of interest, or create your own. Learn how to ask a good question that gets answered.
Forum Posts
| type | name | rating | author | activity | |||
|---|---|---|---|---|---|---|---|
| Topic | ChatBot integration | 9 | 67 | Saurabh Sharma | February 21, 2019 | ||
| Topic | Is there a way to automatically terminate chats for the... | 3 | 88 | Kristine Tannert | February 21, 2019 | ||
| Topic | Error while trying to access the Chat REST APIAnswered | 5.0 | 4 | 19 | SJ  | February 15, 2019 | |
| Topic | Email SR Auto-responseAnswered | 2 | 26 | Wrong Email Sent.docx | Daniel Balshaw | February 13, 2019 | |
| Topic | Meaning of Chat StatesAnswered | 1 | 17 | Joel Gomez | February 6, 2019 | ||
| Topic | create custom chat using rest api on external pageAnswered | 2 | 12 | Lakshay Bhalla | February 4, 2019 | ||
| Topic | How to use chat icons instead of ProductCategoryInputAnswered | 1 | 17 | Janusz Jasinski | January 30, 2019 | ||
| Topic | Service Cloud integration with What’s App.Answered | 1 | 20 | Yuichi Inomata（猪股 勇一） | January 24, 2019 | ||
| Topic | Upgrade site - chats going to wrong interfaceAnswered | 1 | 10 | Janusz Jasinski | January 23, 2019 | ||
| Topic | installing Livelook on a sharepoint site?Answered | 1 | 12 | Kristine Tannert | January 17, 2019 |
Recent Announcements
- Announcement posted February 19, 2019 by Bernice Lam
, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards - Announcement posted February 5, 2019 by Bernice Lam, tagged Commerce, Engagement Cloud, Financials, Fusion, General, Global HR, GRC, HCM, Marketing, PPM, Procurement, SCM, Service
- Announcement posted February 4, 2019 by Louvaine Thomson, tagged BI, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, HCM, HCM Midsize - TBE, Learn - TEE, Maintenance, Marketing, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards
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