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- Overview of Service Forums
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Dashboard >Talent Management
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Supply Chain Management
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Dashboard >Supply Chain Planning & Collaboration
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Internet of Things
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Enterprise Performance Mgmt
Enterprise Performance Mgmt
Dashboard > -
Reporting and Analytics
Reporting and Analytics
Dashboard >Reporting and Analytics
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Platform (PaaS)
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Dashboard >Content and Experience
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Partners
OPN Technical Assistance Forums for Partners
BUILD: Partner Technical Assistance
For partners that build or integrate commercially available applications and service solutions with the Oracle Cloud Platform
SERVICE: Partner Technical Assistance
For partners that provide implementation or managed services around Oracle Cloud Applications
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Ideas
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Ideas
My Idea Dashboard >Platform (PaaS)
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Workforce Management
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Communication Channels
Get Involved. Join the Conversation.
This is a public Forum public
Welcome to the Communication Channels Forum
This forum is intended for Oracle Service Cloud customers and partners to network and collaborate on real-life challenges, solutions and best practices for communications channels (e.g. chat, co-browse, messaging apps, email, video chat, virtual assistant). Search for or scan threads for topics of interest, or create your own. Learn how to ask a good question that gets answered.
Forum Posts
| type | name | rating | author | activity | |||
|---|---|---|---|---|---|---|---|
| Topic | Using Co-Browse on a website | 5.0 | 1 | 4 | kerry walker | 11:42 AM | |
| Topic | CoBrowse on Mobile - Fact or Fiction? | 0 | 2 | Michael Locurcio | 7:56 AM | ||
| Topic | How to get media toolbar to show up | 0 | 14 | byron stearns | June 21, 2019 | ||
| Topic | Limit number of chats per IP | 0 | 10 | Mustafa Zubaidi | June 19, 2019 | ||
| Topic | How to validate if a contact exists to queue a chat session? | 5.0 | 1 | 13 | Joel Gomez | June 19, 2019 | |
| Topic | Popup Proactive chat after 10 seconds in case of no action...Answered | 4 | 34 | Ionut Petreus | June 13, 2019 | ||
| Topic | New to CoBrowse - Not working on Chat | 5.0 | 4 | 33 | Michael Locurcio | June 11, 2019 | |
| Topic | Syndicated ConditionalChatLink custom_fields | 5.0 | 2 | 34 | Mustafa Zubaidi | June 10, 2019 | |
| Topic | Enable/Disable MOD_COBROWSE_PREMIUM_ENABLEDAnswered | 2 | 117 | Niven  | June 5, 2019 | ||
| Topic | CX – Visual Engagement with Oracle Service Cloud: R... | 0 | 34 | Danette Beal | May 30, 2019 |
Recent Announcements
- Announcement posted Yesterday by Emily Cikovsky, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Maintenance, Marketing, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards
- Announcement posted June 12, 2019 by Louvaine Thomson, tagged BI, Commerce, CPQ, Enterprise Planning, Fusion, Global HR, HCM, HCM Customization Solutions, HCM Midsize - TBE, Learn - TEE, Marketing, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards
- Announcement posted May 30, 2019 by Bernice Lam
, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards
