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Use our discussion forums to pose questions, explore ideas, and discuss Oracle Applications. -
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Communication Channels
Get Involved. Join the Conversation.
This is a public Forum public
Welcome to the Communication Channels Forum
This forum is intended for Oracle Service Cloud customers and partners to network and collaborate on real-life challenges, solutions and best practices for communications channels (e.g. chat, co-browse, messaging apps, email, video chat, virtual assistant). Search for or scan threads for topics of interest, or create your own. Learn how to ask a good question that gets answered.
New to Customer Connect? Visit the Getting Started page to learn how to best leverage community resources.
Forum Posts
| type | name | rating | author | activity | |||
|---|---|---|---|---|---|---|---|
| Topic | Custom chat queue as default chat queueAnswered | 2 | 87 | Sachin Jain | October 1, 2019 | ||
| Topic | Open Contact when incoming Chat | 3 | 26 | Matias Buonavolonta | September 25, 2019 | ||
| Topic | Service Cloud integration with What’s App.Answered | 2 | 129 | Yuichi Inomata（猪股 勇一） | September 23, 2019 | ||
| Topic | Standard Text HTML linksAnswered | 14 | 445 | Matt Davis | September 19, 2019 | ||
| Topic | Chat Survey within Chat Window?Answered | 7 | 1438 | January Fredericks | September 17, 2019 | ||
| Topic | how to open the chat survey in the same chat page after...Answered | 5.0 | 3 | 191 | Mohankumar Ponnusamy | September 17, 2019 | |
| Topic | SMS from Oracle Engagement CloudAnswered | 2 | 28 | Shivam Bansal | September 13, 2019 | ||
| Topic | Co-Browse - Deleting bulk add user requests in LivelookAnswered | 2 | 35 | kerry walker | August 6, 2019 | ||
| Topic | Co-Browse Stealth Mode on Mobile Devices | 0 | 9 | kerry walker | August 5, 2019 | ||
| Topic | CoBrowse on Mobile - Fact or Fiction? | 5 | 65 | Michael Locurcio | August 5, 2019 |
Recent Announcements
- Announcement posted October 11, 2019 by Erica (Leep) Anderson
, tagged Commerce, CPQ, Engagement Cloud, Field Service, Marketing, Service - Announcement posted October 9, 2019 by Louvaine Thomson
, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Customization Solutions, Maintenance, Marketing, OAUX, PPM, Procurement, Release, SCM, Service, Talent, Workforce Management, Workforce Rewards - Announcement posted September 12, 2019 by Louvaine Thomson, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Fusion, General, Global HR, GRC, HCM, HCM Customization Solutions, HCM Midsize - TBE, Learn - TEE, Marketing, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Rewards
- Announcement posted September 12, 2019 by Liff Thomas, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Learn - TEE, Marketing, PPM, Procurement, Release, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards
- Announcement posted September 10, 2019 by Amy Kemp, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards
