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Communication Channels
Get Involved. Join the Conversation.
This is a public Forum public
Welcome to the Communication Channels Forum
This forum is intended for Oracle Service Cloud customers and partners to network and collaborate on real-life challenges, solutions and best practices for communications channels (e.g. chat, co-browse, messaging apps, email, video chat, virtual assistant). Search for or scan threads for topics of interest, or create your own. Learn how to ask a good question that gets answered.
New to Customer Connect? Visit the Getting Started page to learn how to best leverage community resources.
Forum Posts
| type | name | rating | author | activity | |||
|---|---|---|---|---|---|---|---|
| Topic | Co-Browse - Deleting bulk add user requests in LivelookAnswered | 2 | 26 | kerry walker | August 6, 2019 | ||
| Topic | Co-Browse Stealth Mode on Mobile Devices | 0 | 2 | kerry walker | August 5, 2019 | ||
| Topic | CoBrowse on Mobile - Fact or Fiction? | 5 | 55 | Michael Locurcio | August 5, 2019 | ||
| Topic | Gmail Question Mark icon for email address forwarded to... | 0 | 6 | Vivian Tedford | August 2, 2019 | ||
| Topic | When transferring chat - see "Specified Cast is not...Answered | 5.0 | 6 | 157 | CorineMc  | July 31, 2019 | |
| Topic | Making standard text read-onlyAnswered | 9 | 67 | kerry walker | July 22, 2019 | ||
| Topic | Custom Chat Availability status?Answered | 5.0 | 1 | 25 | Andrei Loghin | July 18, 2019 | |
| Topic | Collecting client info from each co-browse session | 1 | 25 | Jeanmarie Vargas | July 11, 2019 | ||
| Topic | Livelook certificate not acceptedAnswered | 5.0 | 3 | 32 | kerry walker | July 9, 2019 | |
| Topic | Co-Browse Remove Advanced ModeAnswered | 4 | 42 | kerry walker | July 9, 2019 |
Recent Announcements
- Announcement posted August 8, 2019 by Bernice Lam
, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Financials, General, Global HR, HCM, Maintenance, Marketing, PPM, Procurement, Release, SCM, Service, Talent, UX, Workforce Management, Workforce Rewards - Announcement posted August 7, 2019 by Louvaine Thomson
, tagged BI, Commerce, CPQ, Engagement Cloud, Field Service, Fusion, General, Global HR, HCM, HCM Customization Solutions, HCM Midsize - TBE, Learn - TEE, Marketing, Other, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards - Announcement posted July 31, 2019 by Bernice Lam, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Customization Solutions, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards
- Announcement posted July 29, 2019 by Bernice Lam, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, Global HR, GRC, HCM, HCM Customization Solutions, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Maintenance, Marketing, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards
- Announcement posted July 24, 2019 by Lana Prout, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Learn - TEE, Maintenance, Marketing, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards
