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HCM ANNOUNCEMENT: Deadline Approaching Responsive UX - Urgent Action Required! -
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Communication Channels
Get Involved. Join the Conversation.
This is a public Forum public
Welcome to the Communication Channels Forum
This forum is intended for Oracle Service Cloud customers and partners to network and collaborate on real-life challenges, solutions and best practices for communications channels (e.g. chat, co-browse, messaging apps, email, video chat, virtual assistant). Search for or scan threads for topics of interest, or create your own. Learn how to ask a good question that gets answered.
New to Customer Connect? Visit the Getting Started page to learn how to best leverage community resources.
Forum Posts
| type | name | rating | author | activity | |||
|---|---|---|---|---|---|---|---|
| Topic | Inline image security with forwarded emails | 1 | 12 | Owen Stone | November 27, 2019 | ||
| Topic | See individual emails | 4 | 22 | Scott Heidenreich | November 18, 2019 | ||
| Topic | Chat- Holiday Message | 5 | 24 | whitney w. | November 13, 2019 | ||
| Topic | Change the color of chat transcript in Agent chat work spaceAnswered | 6 | 133 | Karthik Jayachandran | November 11, 2019 | ||
| Topic | Cobrowse and multiple screens | 1 | 15 | Hanna Page | November 8, 2019 | ||
| Topic | Custom chat queue as default chat queueAnswered | 2 | 100 | Sachin Jain | October 1, 2019 | ||
| Topic | Open Contact when incoming Chat | 3 | 41 | Matias Buonavolonta | September 25, 2019 | ||
| Topic | Service Cloud integration with What’s App.Answered | 2 | 149 | Yuichi Inomata（猪股 勇一） | September 23, 2019 | ||
| Topic | Standard Text HTML linksAnswered | 14 | 475 | Matt Davis | September 19, 2019 | ||
| Topic | Chat Survey within Chat Window?Answered | 7 | 1462 | January Fredericks | September 17, 2019 |
Recent Announcements
- Announcement posted December 11, 2019 by Brendan Doyle, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Service, Workforce Management, Workforce Rewards
- Announcement posted December 11, 2019 by Louvaine Thomson
, tagged BI, Commerce, CPQ, Global HR, HCM, HCM Customization Solutions, HCM Midsize - TBE, Marketing, Service, Talent, Talent Acquisition - TEE, Workforce Rewards - Announcement posted December 5, 2019 by Bernice Lam
, tagged BI, Engagement Cloud, Field Service, Financials, Fusion, General, Global HR, HCM, Platform - PaaS, PPM, Procurement, SCM, Service, Workforce Management, Workforce Rewards - Announcement posted December 2, 2019 by Alison McClure, tagged Architecture, BI, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, HCM, Maintenance, Other, Patch, Procurement, Release, SCM, Service, Talent, Upgrade, Workforce Management, Workforce Rewards
- Announcement posted November 27, 2019 by Bernice Lam, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards
