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TopicCobrowse and multiple screens17Hanna PageBronze Medal: 1,250+ PointsNovember 8, 2019
TopicChat- Holiday Message513whitney w.Green Ribbon: 100+ PointsYesterday
TopicOpen Contact when incoming Chat333Matias BuonavolontaBronze Medal: 1,250+ PointsSeptember 25, 2019
TopicCustom Chat Availability status?Answered5.0136Andrei LoghinGreen Ribbon: 100+ PointsJuly 18, 2019
TopicWarning for customers 30 minutes before chat window closes458Sjoerd Spring in 't VeldRed Ribbon: 250+ PointsJuly 2, 2019
TopicLimit number of chats per IP140Mustafa ZubaidiRed Ribbon: 250+ PointsJuly 2, 2019
TopicHow to validate if a contact exists to queue a chat session?5.0136Joel GomezRed Ribbon: 250+ PointsJune 19, 2019
TopicNew to CoBrowse - Not working on Chat5.0466Michael LocurcioSilver Trophy: 7,500+ PointsJune 11, 2019
TopicSyndicated ConditionalChatLink custom_fields5.0263Mustafa ZubaidiRed Ribbon: 250+ PointsJune 10, 2019
TopicPopup Proactive chat after 10 seconds in case of no action...Answered461Ionut PetreusRed Ribbon: 250+ PointsJune 14, 2019
TopicRESCHEDULED: CX – Visual Engagement with Oracle Service C...070Danette BealBlack Diamond: 60,000+ PointsJuly 9, 2019
Topicdifferent chat hours for different productsAnswered350Kim DanteGold Medal: 3,500+ PointsMay 21, 2019
TopicTrigger Chat "Position in Queue" messageAnswered384David CallaghanBlue Ribbon: 750+ PointsMay 9, 2019
TopicCX – Visual Engagement with Oracle Service Cloud, 13 March 2...082Danette BealBlack Diamond: 60,000+ PointsMarch 5, 2019
TopicError while trying to access the Chat REST APIAnswered5.04221SJ Bronze Medal: 1,250+ PointsFebruary 15, 2019
TopicMeaning of Chat StatesAnswered1107Joel GomezRed Ribbon: 250+ PointsFebruary 6, 2019
Topiccreate custom chat using rest api on external pageAnswered2131Lakshay BhallaGold Trophy: 10,000+ PointsFebruary 4, 2019
TopicChatBot integration9349Saurabh SharmaBlue Ribbon: 750+ PointsFebruary 21, 2019
TopicHow to use chat icons instead of ProductCategoryInputAnswered5.01108Janusz JasinskiSilver Crown: 22,500+ PointsJanuary 31, 2019
TopicUpgrade site - chats going to wrong interfaceAnswered5.0183Janusz JasinskiSilver Crown: 22,500+ PointsJanuary 23, 2019
TopicEngagement Engine Display Syndicated Conditional ChatAnswered181Andrew WoosterGold Medal: 3,500+ PointsNovember 19, 2018
TopicChats through the Genesys Media Bar5.014179Pavol ProckaSilver Crown: 22,500+ PointsMay 23, 2019
TopicChat Option AvailabilityAnswered3126Jeff WeaverNovember 15, 2018
TopicRoute Chats between CentersAnswered178Chandini DavisRed Ribbon: 250+ PointsNovember 14, 2018
TopicChat Rules How to modifyAnswered290Byron CallNovember 8, 2018
TopicChat Agent Statistics - Real Time BUIAnswered181Rosemary O'ConnorBlue Ribbon: 750+ PointsNovember 5, 2018
TopicCan a supervisor view an agents chat as it is happening?Answered5.0152Janusz JasinskiSilver Crown: 22,500+ PointsOctober 19, 2018
TopicIs Oracle Autonomous Chatbot the same thing as VA?Answered5.0391Anthony SmithSilver Trophy: 7,500+ PointsOctober 19, 2018
TopicChat links become encodedAnswered5.0280Janusz JasinskiSilver Crown: 22,500+ PointsOctober 10, 2018
TopicChat request errorAnswered172Mohan RajGreen Ribbon: 100+ PointsOctober 3, 2018

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