Communication Channels

Get Involved. Join the Conversation.

Posts

typenameratingauthoractivity
TopicOpen Contact when incoming Chat326Matias BuonavolontaBronze Medal: 1,250+ PointsSeptember 25, 2019
TopicSMS from Oracle Engagement CloudAnswered228Shivam BansalGreen Ribbon: 100+ PointsSeptember 13, 2019
TopicCo-Browse Stealth Mode on Mobile Devices09kerry walkerBronze Trophy: 5,000+ PointsAugust 5, 2019
TopicGmail Question Mark icon for email address forwarded to...013Vivian TedfordRed Ribbon: 250+ PointsAugust 2, 2019
TopicCustom Chat Availability status?Answered5.0135Andrei LoghinGreen Ribbon: 100+ PointsJuly 18, 2019
TopicMaking standard text read-onlyAnswered979kerry walkerBronze Trophy: 5,000+ PointsJuly 22, 2019
TopicCollecting client info from each co-browse session131Jeanmarie VargasJuly 11, 2019
TopicLivelook certificate not acceptedAnswered5.0341kerry walkerBronze Trophy: 5,000+ PointsJuly 9, 2019
TopicCo-Browse - Deleting bulk add user requests in LivelookAnswered235kerry walkerBronze Trophy: 5,000+ PointsAugust 6, 2019
TopicCo-Browse Remove Advanced ModeAnswered448kerry walkerBronze Trophy: 5,000+ PointsJuly 9, 2019
TopicWarning for customers 30 minutes before chat window closes456Sjoerd Spring in 't VeldRed Ribbon: 250+ PointsJuly 2, 2019
TopicCoBrowse on Mobile - Fact or Fiction?565Michael LocurcioSilver Trophy: 7,500+ PointsAugust 5, 2019
TopicUsing Co-Browse on a websiteAnswered5.013103kerry walkerBronze Trophy: 5,000+ PointsJuly 2, 2019
TopicHow to get media toolbar to show up133byron stearnsJuly 2, 2019
TopicLimit number of chats per IP139Mustafa ZubaidiRed Ribbon: 250+ PointsJuly 2, 2019
TopicHow to validate if a contact exists to queue a chat session?5.0135Joel GomezRed Ribbon: 250+ PointsJune 19, 2019
TopicNew to CoBrowse - Not working on Chat5.0465Michael LocurcioSilver Trophy: 7,500+ PointsJune 11, 2019
TopicSyndicated ConditionalChatLink custom_fields5.0262Mustafa ZubaidiRed Ribbon: 250+ PointsJune 10, 2019
TopicPopup Proactive chat after 10 seconds in case of no action...Answered460Ionut PetreusRed Ribbon: 250+ PointsJune 14, 2019
TopicRESCHEDULED: CX – Visual Engagement with Oracle Service C...070Danette BealBlack Diamond: 60,000+ PointsJuly 9, 2019
Topicdifferent chat hours for different productsAnswered350Kim DanteSilver Medal: 2,000+ PointsMay 21, 2019
TopicTrigger Chat "Position in Queue" messageAnswered383David CallaghanBlue Ribbon: 750+ PointsMay 9, 2019
TopicCX – Visual Engagement with Oracle Service Cloud, 13 March 2...081Danette BealBlack Diamond: 60,000+ PointsMarch 5, 2019
TopicError while trying to access the Chat REST APIAnswered5.04217SJ Bronze Medal: 1,250+ PointsFebruary 15, 2019
TopicMeaning of Chat StatesAnswered1106Joel GomezRed Ribbon: 250+ PointsFebruary 6, 2019
Topiccreate custom chat using rest api on external pageAnswered2131Lakshay BhallaGold Trophy: 10,000+ PointsFebruary 4, 2019
TopicEmail SR Auto-responseAnswered2145Wrong Email Sent.docxDaniel BalshawSilver Medal: 2,000+ PointsFebruary 13, 2019
TopicChatBot integration9346Saurabh SharmaBlue Ribbon: 750+ PointsFebruary 21, 2019
TopicHow to use chat icons instead of ProductCategoryInputAnswered5.01108Janusz JasinskiBronze Crown: 15,000+ PointsJanuary 31, 2019
TopicUpgrade site - chats going to wrong interfaceAnswered5.0183Janusz JasinskiBronze Crown: 15,000+ PointsJanuary 23, 2019

Filter by Date

< < October 2019 > >
S M T W T F S
    1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31    

Filter by Type