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Topichow to open the chat survey in the same chat page after...Answered5.03197Mohankumar PonnusamyBronze Medal: 1,250+ PointsSeptember 17, 2019
TopicSMS from Oracle Engagement CloudAnswered236Shivam BansalRed Ribbon: 250+ PointsSeptember 13, 2019
TopicCo-Browse - Deleting bulk add user requests in LivelookAnswered240kerry walkerBronze Trophy: 5,000+ PointsAugust 6, 2019
TopicCo-Browse Stealth Mode on Mobile Devices013kerry walkerBronze Trophy: 5,000+ PointsAugust 5, 2019
TopicCoBrowse on Mobile - Fact or Fiction?572Michael LocurcioSilver Trophy: 7,500+ PointsAugust 5, 2019
TopicGmail Question Mark icon for email address forwarded to...013Vivian TedfordRed Ribbon: 250+ PointsAugust 2, 2019
TopicWhen transferring chat - see "Specified Cast is not...Answered5.06168CorineMc Silver Medal: 2,000+ PointsJuly 31, 2019
TopicMaking standard text read-onlyAnswered979kerry walkerBronze Trophy: 5,000+ PointsJuly 22, 2019
TopicCustom Chat Availability status?Answered5.0136Andrei LoghinGreen Ribbon: 100+ PointsJuly 18, 2019
TopicCollecting client info from each co-browse session131Jeanmarie VargasJuly 11, 2019
TopicLivelook certificate not acceptedAnswered5.0342kerry walkerBronze Trophy: 5,000+ PointsJuly 9, 2019
TopicCo-Browse Remove Advanced ModeAnswered453kerry walkerBronze Trophy: 5,000+ PointsJuly 9, 2019
TopicRESCHEDULED: CX – Visual Engagement with Oracle Service C...070Danette BealBlack Diamond: 60,000+ PointsJuly 9, 2019
TopicUsing Co-Browse on a websiteAnswered5.013112kerry walkerBronze Trophy: 5,000+ PointsJuly 2, 2019
TopicWarning for customers 30 minutes before chat window closes458Sjoerd Spring in 't VeldRed Ribbon: 250+ PointsJuly 2, 2019
TopicLimit number of chats per IP140Mustafa ZubaidiRed Ribbon: 250+ PointsJuly 2, 2019
TopicHow to get media toolbar to show up133byron stearnsJuly 2, 2019
TopicHow to validate if a contact exists to queue a chat session?5.0136Joel GomezRed Ribbon: 250+ PointsJune 19, 2019
TopicPopup Proactive chat after 10 seconds in case of no action...Answered462Ionut PetreusRed Ribbon: 250+ PointsJune 14, 2019
TopicNew to CoBrowse - Not working on Chat5.0467Michael LocurcioSilver Trophy: 7,500+ PointsJune 11, 2019
TopicSyndicated ConditionalChatLink custom_fields5.0264Mustafa ZubaidiRed Ribbon: 250+ PointsJune 10, 2019
TopicEnable/Disable MOD_COBROWSE_PREMIUM_ENABLEDAnswered2134Niven Bronze Medal: 1,250+ PointsJune 6, 2019
TopicChats through the Genesys Media Bar5.014183Pavol ProckaSilver Crown: 22,500+ PointsMay 23, 2019
Topicdifferent chat hours for different productsAnswered350Kim DanteGold Medal: 3,500+ PointsMay 21, 2019
TopicTrigger Chat "Position in Queue" messageAnswered384David CallaghanBlue Ribbon: 750+ PointsMay 9, 2019
TopicChat queue not updated after the chat transfered to...Answered4161Venkat Bronze Medal: 1,250+ PointsApril 8, 2019
TopicCX – Visual Engagement with Oracle Service Cloud, 13 March 2...082Danette BealBlack Diamond: 60,000+ PointsMarch 5, 2019
TopicIs there a way to automatically terminate chats for the...5257Kristine TannertGold Medal: 3,500+ PointsFebruary 28, 2019
TopicChatBot integration9352Saurabh SharmaBlue Ribbon: 750+ PointsFebruary 21, 2019
TopicError while trying to access the Chat REST APIAnswered5.04223SJ Bronze Medal: 1,250+ PointsFebruary 15, 2019

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