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SOrry wrongly marked as best answer. Ignore the rating.
Zsolt is right that core rest APi's do send email in the response.
Oh got the issue, none of the resources have the email address field populated with email addresses in the instance which got upgraded to 19c, just added value to one resource and email field came up in the response for that response alone. The instance was cloned from prod, need to check if the data is missed during the clone or email field is not at all populated in prod instance for all resources. This is pure data issue, so closing this discussion. Thank you Zsolt for the prompt responses to the queries.
Hi Zsolt,
We are using Core Resource REST API's only, these API's are no more returning email address field in the response in 19c but they are in 18c. Currently we are at 18c version and working on to upgrade to 19c, thats when we ran into the issue.
Thanks,
Dhanapal
Hi Dhanapal,
The Resource Management API will be depricated soon (planned with OFSC 20A).
I propose to always try to look the required call within Core API first:
https://docs.oracle.com/en/cloud/saas/field-service/19d/cxfsc/index.html
The resource e-mail is included in the Core API Resource response
https://docs.oracle.com/en/cloud/saas/field-service/19d/cxfsc/op-rest-ofsccore-v1-resources-resourceid-get.html
Regards,
Zsolt
Hi RObert, You are right! Not sure where I went wrong, I tried to add many fields in that context but none of them got displayed in resource inventory, now I see its working and thats the common place for both resource inventory and Equipment tab within activity.
That page is configured from:
Configuration / UT / Screen configuration / Legacy Manage / Inventory list columns
You're right, same issue here, I propose to raise an SR.
Zsolt
Yes Zsolt, you are referring to 19d document, I took from 19c document. 19c document does not match with what available in the screen and not sure how is the visual editor screen in 19d. We are working on 19c.
In fact there are many other properties created under User entity those too does not show on the form. Also I dont see any information about user form in any documentation on what fields appear and what needs to be done to bring any other custom or seeded property fields.
Yes I have created under User Entity only.
Oh got it thank you Zsolt, then custom solution is the only option if we still need to sort them by resource name. But the challenge here we do not have visual editor for Move Activity, so there is no way to customize it so we need to build this feature from scratch using plug in and use Move Activity rest API.
If I open my link for the documentation I see it differently:
The Visual Form Editor is used to configure context layouts in the Mobility application for each user type. After configuring the context layout, you must select the Allow access to web application check box for each user type to view the context in the application.
Available elements: All the element types that you can use in this context are listed here. To add a new element, drag it from this section and drop it to the desired location on the form. You can also use the search option to search for an element within this section.
Data fields: All the data fields that you can use in this context across all element types are listed in this section. Drag an element from this section and drop it to the form, to add the data field with a pre-configured binding to the data source. You can also use the search option to search for a data field within this section.
Zsolt
The custom property need to be created under "user" entity to make available here.
Zsolt
Hi Zsolt, No I am talking about the attached resource inventory screen in Legacy Manage.