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  • Gaston van de Weijer
    AutoRouting: limit resource time1
    Topic posted April 2, 2019 by Gaston van de Weijer, tagged Configuration, Dispatch Functionally, Resource Management, Routing / Optimization 
    Title:
    AutoRouting: limit resource time
    Summary:
    How do I limit the time of a resource to two random days?
    Content:

    Hi! 

    For the current support I'm providing, I have to enable AutoRouting in Field Service Cloud. I've got two types of resources: resources that for level 1 maintenance and level 2 maintenance. Since the L2 maintenance resources are more expensive, I can only use them for two days. It doesn't matter if that's a Mo-Tu, or Mo & Fr, or any other combination: just two days. L1 engineers have full availability and should be planned first.

    Is there any way that I can set this restriction? Help is much appreciated!

    Cheers!

     

    Version:
    19A