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  • Anil Kumar
    Add Buttons/Tabs/Plugins to "Add Activity" Screen...9
    Topic posted March 11, 2019 by Anil KumarBlue Ribbon: 750+ Points, tagged Configuration, Mobility / Mobile Apps, Resource Management 
    Title:
    Add Buttons/Tabs/Plugins to "Add Activity" Screen for Technician in 19A
    Summary:
    How to Add Buttons/Tabs/Plugins to "Add Activity" Screen for Mobility for Technician in 19A
    Content:

    Hi,

    How to Add Buttons/Tabs/Custom Plugins to "Add Activity" Screen for Mobility for Technician. This is Visual Form Editor Layout and i did not see the feasibility to add Button, Tabs or Custom Plugins in 19A. Screenshot attached for your reference. Please help me.

    Thanks,

    Anil

    Version:
    19A
    Image:
  • Adam
    Creating Users in OFSC3
    Topic posted March 22, 2019 by AdamSilver Medal: 2,000+ Points, tagged Configuration, Resource Management 
    Title:
    Creating Users in OFSC
    Summary:
    Users creation template for OFSC
    Content:

    Please can anyone share template for the user's setup which i can share to client to acquire users and their roles and responsibilites? 

    Thanks

    Version:
    19A
  • DL
    Custom Forms
    Topic posted March 14, 2019 by DLGreen Ribbon: 100+ Points, tagged Configuration, Mobility / Mobile Apps 
    Title:
    Custom Forms
    Summary:
    Add inventory properties on Custom Forms
    Content:

    Hello All,

    I am hopping to understand if is it possible to add properties from Inventory Entity in a Custom Form

    I create a new custom form with properties from different entities, but only Inventory properties don't appear, on mobility. I try to apply the form on different screens (Activity Details, Inventory grid), but the same properties are shown.

    Can you help ?

    Version:
    19A
  • DL
    Custom Forms Actions1
    Topic posted March 14, 2019 by DLGreen Ribbon: 100+ Points, tagged Configuration, Dispatch Functionally, Mobility / Mobile Apps 
    Title:
    Custom Forms Actions
    Summary:
    Add Action on Custom Form
    Content:

    Hello,

    I am trying to figured out if is it possible to Submit a Custom Form 1, and then opens a Custom Form 2. I need to create a workflow between 2 Custom Form  without reopen the inicial Screen, like Activity Details > Custom Form 1 > Custom Form 2

     

    Thank you

  • Paul Rogers
    Filtering resources based on assigned work zones3
    Topic posted March 11, 2019 by Paul RogersSilver Medal: 2,000+ Points, tagged Configuration, Resource Management 
    Title:
    Filtering resources based on assigned work zones
    Summary:
    Identifying resources located outside of a bucket, but with temporary work zones assigned for that bucket
    Content:

    With the introduction of functionality to assign temporary work zones to resources and the "use resources outside the capacity area" feature, it is now possible for a resource to contribute minutes to a different bucket in the resource tree to the one they are visibly located within.

    We are looking at trailing this functionality, and we need to ensure that our dispatch teams can see resources that they are able to assign activities in any work zone within a bucket, regardless of their position in the resource tree.  This would include resources able to be assigned work in multiple buckets at the same time, or where they will be moving buckets in the future but we need to plan their work in the new bucket before they move.

    I have tried to create filters based on resource assigned work zones with a view to applying them hierarchically at a higher level in the resource tree.  But if multiple work zones are chosen, the work zones are filtered based on a logical AND.  Is it possible to filter resources where they have at least one of a list of work zones assigned? 

  • Ben Abbott
    Forcing 2 Decimal Places on a String Property in Mobility4100%
    Topic posted March 21, 2019 by Ben Abbott, tagged Configuration, Mobility / Mobile Apps 
    Title:
    Forcing 2 Decimal Places on a String Property in Mobility
    Summary:
    A field called "subtotal_markup_parts" has a regex configured, but the values are not constrained once the field is calculated
    Content:

    Hello,

    The customer has a string property called "Subtotal w/ Markup" [label = subtotal_markup_parts] which has a regex configured:
    /^(?!.{8,})\d{1,6}(\.\d{1,2})?$/

    The regex is supposed to force the value of this property to be limited to 2 decimal places, however it seems that since this property displays the calculation of two other properties, the regex doesn't work. See the below 3 screenshots:
     


    subtotal_markup_parts is configured as so =  subtotal_markup_parts.png
    name: Subtotal w/ Markup
    label: subtotal_markup_parts
    regex: /^(?!.{8,})\d{1,6}(\.\d{1,2})?$/

    It is configured in the display to show the value of the product of these two fields =   subtotal_end_activity_screen.png
    Default Value: (activity.subtotal_parts * activity.markup_parts)

    And then in the instance, we can see that the regex doesn't apply and that the property incorrectly shows 6 decimal places =  subtotal_mobility.png
    >> the value displays as 168.936375  when it should be 168.94

    Why doesn't the regex apply to a property that displays calculations? 
    Also I know that this property could use language expressions but there doesn't seem to be a way to for the limit of 2 decimal plays for a number - are there any other ways this might be accomplished?

    Version:
    19A (19.2.4)
    Document:
  • Vi Giout
    Is there a way to delete inactive user sessions1
    Topic posted March 18, 2019 by Vi GioutBronze Medal: 1,250+ Points, tagged Configuration 
    Title:
    Is there a way to delete inactive user sessions
    Summary:
    Is there a way to delete inactive user sessions
    Content:

    We have a user which has performed several logins without having logout. Since then, each times the user tries to login again, a message is displayed that "maximum number of sessions exceeded" along with an option to "Delete the oldest user session and login". After checking that option it is possible to login.

    Apparently these sessions does not have a timeout, I understand that this comes from the setting of the default login policy we are using:

    I have tried to delete the browser cache in case this helps but this doesnt help and I understand that the sessions are kept in the server. I checked to see if there is an option to delete all sessions from the Users screen but didnt find anything. 

    Does anyone know how to handle this? 

    Image:
  • Adam
    Loading resources via csv/excel filesAnswered2
    Topic posted March 29, 2019 by AdamSilver Medal: 2,000+ Points, tagged Configuration 
    Title:
    Loading resources via csv/excel files
    Summary:
    can we load operators/vehicles in via csv/excel files?
    Content:

    We have a requirement to load resources in field service via csv/excel file. Is there a way to import export csv/excel file to upload resources data in OFSC? I think we can't do this.

    Version:
    19A
  • Marc ***
    Making an Inventory property available in Activity screen5
    Topic posted March 22, 2019 by Marc ***Red Ribbon: 250+ Points, tagged Configuration, Inventory / Parts 
    Title:
    Making an Inventory property available in Activity screen
    Summary:
    Making an Inventory property available in Activity screen
    Content:

    In End activity form, we need to configure a default validation based on an Inventory property. For example in the End activity form a text line will display "Price not added" if a specific inventory.property is empty.

    The problem is inventory properties are not available in the End activity form. And in my case I cannot use a message step to pass the inventory property value to an activity property because there is no event triggered when the user adds a price in the inventory field.

    Version:
    19A with Service Update 8
  • Javier Santiago
    Restrict "Move Activity" based on Property...3
    Topic posted March 8, 2019 by Javier Santiago, tagged Configuration, Dispatch Functionally, Mobility / Mobile Apps 
    Title:
    Restrict "Move Activity" based on Property conditions
    Summary:
    Restrict "Move Activity" based on Property conditions
    Content:

    We have a new requirements to restrict the "Move" or "Reschedule" activity in OFSC Manage and Mobility depending on a property value.  I know that we can do that via User_Type "Activity Management Checks" or thru Activity Types "Features Checks", but those options cannot be conditioned.  Is there a way to accomplish this?   Thanks

    Version:
    Oracle Field Service Cloud 19A Service Update 6