Field Service

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  • Madhumitha Thinakaran
    Working on past activityAnswered10
    Topic posted March 13, 2019 by Madhumitha ThinakaranBlue Ribbon: 750+ Points, tagged API / Integration, Configuration, Dispatch Functionally, Resource Management 
    Title:
    Working on past activity
    Content:

    Hi Gurus,

    As per OFSC functionality we know that the past activity cannot be moved or cloned. That particular activity will stay in the technician bucket forever. 

    Is there any way to move the past activity. In our customer scenario the technician may not start the activity in the allocated day. In case if he misses to reschedule the activity what are the cases to clone/move the activity to the current date without making the activity to stay in past date without any response.

    Thanks,

    Madhu

  • Maria Marinou
    Inventory Message Placeholder for individual quantity2
    Topic posted March 20, 2019 by Maria MarinouGreen Ribbon: 100+ Points, tagged API / Integration, Inventory / Parts 
    Title:
    Inventory Message Placeholder for individual quantity
    Summary:
    Inventory Message Placeholder for individual quantity
    Content:

    Hello all,

    Is there any available Inventory Message Placeholder for individual quantity ?  (except inventory_quantity)
    I see that when multiple installation are executed on the same activity, quantity is being calculated each time.


    Thanks in advance.

    Maria

  • Esteban Olivas
    Mass load of field resources2
    Topic posted March 4, 2019 by Esteban OlivasRed Ribbon: 250+ Points, tagged API / Integration 
    Title:
    Mass load of field resources
    Summary:
    Can I make a mass load of field resources?
    Content:

    I'm trying to make a mass load of field resources using Postman, but It seems not to work,  I used  "Post" and "PUT", At first I've tried to load just one resource but it doesn't appear in the in the app even if the upload doesn't show any failures, But I would like to know if there's something I'm doing wrong or if the tool is not working correctly, I'll attach a capture.
    Plus, I would like to know if there's another way to upload resources besides Postman.

    Thanks!

    Version:
    Oracle Field Service Cloud 19A
    Image: