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  • Ben Abbott
    Forcing 2 Decimal Places on a String Property in Mobility4100%
    Topic posted March 21, 2019 by Ben Abbott, tagged Configuration, Mobility / Mobile Apps 
    Title:
    Forcing 2 Decimal Places on a String Property in Mobility
    Summary:
    A field called "subtotal_markup_parts" has a regex configured, but the values are not constrained once the field is calculated
    Content:

    Hello,

    The customer has a string property called "Subtotal w/ Markup" [label = subtotal_markup_parts] which has a regex configured:
    /^(?!.{8,})\d{1,6}(\.\d{1,2})?$/

    The regex is supposed to force the value of this property to be limited to 2 decimal places, however it seems that since this property displays the calculation of two other properties, the regex doesn't work. See the below 3 screenshots:
     


    subtotal_markup_parts is configured as so =  subtotal_markup_parts.png
    name: Subtotal w/ Markup
    label: subtotal_markup_parts
    regex: /^(?!.{8,})\d{1,6}(\.\d{1,2})?$/

    It is configured in the display to show the value of the product of these two fields =   subtotal_end_activity_screen.png
    Default Value: (activity.subtotal_parts * activity.markup_parts)

    And then in the instance, we can see that the regex doesn't apply and that the property incorrectly shows 6 decimal places =  subtotal_mobility.png
    >> the value displays as 168.936375  when it should be 168.94

    Why doesn't the regex apply to a property that displays calculations? 
    Also I know that this property could use language expressions but there doesn't seem to be a way to for the limit of 2 decimal plays for a number - are there any other ways this might be accomplished?

    Version:
    19A (19.2.4)
    Document:
  • shankar
    Visual builder cloud service with OFSC1100%
    Topic posted March 4, 2019 by shankarBronze Medal: 1,250+ Points, tagged Mobility / Mobile Apps 
    Title:
    Visual builder cloud service with OFSC
    Summary:
    Plugin or Custom App using VBCS with OFSC
    Content:

    Hi,

    I would like to know if anyone had integrated VBCS with OFSC for building custom app or plugins. If yes , it would be great if the architecture can be shared.

    Regards,

    SN

    Version:
    19a
  • Madhumitha Thinakaran
    Test in Production Instance3
    Topic posted March 31, 2019 by Madhumitha ThinakaranBlue Ribbon: 750+ Points, tagged Configuration 
    Title:
    Test in Production Instance
    Content:

    Hi Gurus,

    It is uncertain to test our configuration in prod instance. To know our configurations are working fine in prod before delivering to the customer, how do we test?

    Could anyone suggest me ways to test the configurations?

     

    Thanks,

    Madhu

  • Adam
    Loading resources via csv/excel filesAnswered2
    Topic posted March 29, 2019 by AdamSilver Medal: 2,000+ Points, tagged Configuration 
    Title:
    Loading resources via csv/excel files
    Summary:
    can we load operators/vehicles in via csv/excel files?
    Content:

    We have a requirement to load resources in field service via csv/excel file. Is there a way to import export csv/excel file to upload resources data in OFSC? I think we can't do this.

    Version:
    19A
  • Zoraida Martinez
    Substring in Set Property?1
    Topic posted March 29, 2019 by Zoraida Martinez, tagged Configuration 
    Title:
    Substring in Set Property?
    Summary:
    Substring in Set Property Message Scenarios
    Content:

    Can I configure a message scenario set property step with a substring of an existing property?

    Version:
    19A
  • Austin Keller
    Completed Activity and Deactivate Route Email Notifications...Answered5
    Topic posted March 28, 2019 by Austin KellerRed Ribbon: 250+ Points, tagged Resource Management 
    Title:
    Completed Activity and Deactivate Route Email Notifications or Launch Conditions
    Summary:
    Email notification to technician to deactivate route or complete activity
    Content:

    We want to "remind" our technicians to complete an activity and/or deactivate their routes at the end of the day.

    These type of issues normally occur on the last activity, because Techs are rushing to get home after fix. Technician will not complete activity or deactivate the route until the end of the day or the beginning of their shift the next day.  I would like to have a launch condition like "Expected End Time of Daily Shift".

    Is there a message scenario configuration for notifying technician when last activity is not completed 2 hours past End Time of Shift?

    Or Route is not deactivated 2 hours past the completion of last activity?

     

    Version:
    19A Service Update 4
  • Adam
    Deleted activity report2
    Topic posted March 26, 2019 by AdamSilver Medal: 2,000+ Points, tagged Dashboard / Reporting, Learning / Statistics 
    Title:
    Deleted activity report
    Summary:
    can we get a report on activities for the deleted activities?
    Content:

    Dear experts

    Is there a way we can know who deleted an activity? It can be a report which will list the deleted activities and who deleted?

    Thanks

    Version:
    19A
  • Vi Giout
    Set time using application screens4
    Topic posted March 22, 2019 by Vi GioutBronze Medal: 1,250+ Points, tagged Configuration, Dispatch Functionally, Mobility / Mobile Apps 
    Title:
    Set time using application screens
    Summary:
    Set time using application screens
    Content:

    Hello all! We are working with the new application screens for the dispatcher role.

    Has anyone found how users can edit route activation/deactivation times - activity start/end times etc? I am wondering if we have something misconfigured or if this is not possible when working with application screens.

    Version:
    19A
  • Marc ***
    Making an Inventory property available in Activity screen5
    Topic posted March 22, 2019 by Marc ***Red Ribbon: 250+ Points, tagged Configuration, Inventory / Parts 
    Title:
    Making an Inventory property available in Activity screen
    Summary:
    Making an Inventory property available in Activity screen
    Content:

    In End activity form, we need to configure a default validation based on an Inventory property. For example in the End activity form a text line will display "Price not added" if a specific inventory.property is empty.

    The problem is inventory properties are not available in the End activity form. And in my case I cannot use a message step to pass the inventory property value to an activity property because there is no event triggered when the user adds a price in the inventory field.

    Version:
    19A with Service Update 8
  • Adam
    Creating Users in OFSC3
    Topic posted March 22, 2019 by AdamSilver Medal: 2,000+ Points, tagged Configuration, Resource Management 
    Title:
    Creating Users in OFSC
    Summary:
    Users creation template for OFSC
    Content:

    Please can anyone share template for the user's setup which i can share to client to acquire users and their roles and responsibilites? 

    Thanks

    Version:
    19A