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Posts
Announcement posted June 21, 2013 by Bernice Lam
, tagged Architecture, BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Marketing, Other, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, UX, Workforce Management, Workforce Rewards Title:Get Started in the Oracle Cloud Customer Connect CommunityAnnouncement:Last updated: July 25, 2018
Welcome to Cloud Customer Connect – Oracle's premiere online cloud community – specifically designed to promote peer-to-peer collaboration and sharing of best practices, enable customers and partners to keep pace with product strategy, and provide a cloud solution feedback channel directly to Oracle development.
Follow these steps to help you get started:
- Check out the Community Overview video
- Visit your Member page by clicking your name at the top of this page, and then update your Profile
- View the Help link at the top of this page to learn more about how to use the community site to build your network, manage your subscriptions, and much more
- Review the Community Guidelines
- Personalize your Customer Connect homepage
- Visit the Events page and mark your calendar for important release announcements, corporate events, and more
- Find out how you can influence the Oracle product roadmap by submitting or voting on ideas in the Idea Labs
- Learn about how to collect points and manage your reputation as you contribute to the community
Have questions? Check out the Help page for answers, or visit the Site Feedback and Questions forum to ask a member of the Customer Connect team.
We look forward to your participation in the community!
Announcement posted September 27, 2019 by Chris Leone
, tagged Global HR, HCM, HCM Midsize - TBE, Learn - TEE, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards Title:A Celebration of Our Partnership!! The 2019 Gartner Magic Quadrant Results Are In...Announcement:
Cloud Customer Connect A Celebration of Our Partnership!! The 2019 Gartner Magic Quadrant Results Are In... 
Dear Oracle Customers,
Once a year, we get an external report card measuring how we are performing in the HCM marketplace. Gartner looks at Oracle’s vision and execution compared to other vendors in the space, and delivers an assessment of our performance. I am proud to share that once again, Gartner has recognized Oracle as a Leader in their Magic Quadrant, and for the second year in a row, we are the overall Leader in Completeness of Vision.
As you know, my team thrives on innovation. We love finding the tough challenges and seeking new ways to solve them. But we don’t do this on our own. We are fortunate to work with some of the smartest, most innovative minds in the HR space: you. You push us to think differently about the employee experience, to consider technical challenges through a new lens, and to try new solutions to help you be more agile in support of your business needs. You’ve created thousands of ideas in our Idea Lab, you’ve attended our focus groups and CAB meetings – some of you are on my top contacts lists as we’ve texted our way through your implementation!
We couldn’t achieve this kind of recognition without such a committed and collaborative community. Day in and day out, you are the reason we push ourselves to deliver new solutions. Thank you for your support, and please join me in celebrating this recognition.
Best,
Chris Leone
SVP, Applications Development, Oracle
Get your complimentary report now! Click Here!
Gartner, Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises, 23 September 2019, Melanie Lougee, Ranadip Chandra, Jason Cerrato, Chris Pang, Ron Hanscome, Jeff Freyermuth, Sam, Helen Poitevin
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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Announcement posted August 29, 2018 by Gretchen Bulan
, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, Global HR, GRC, HCM, HCM Midsize - TBE, Learn - TEE, Marketing, PPM, Procurement, SCM, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards Title:Access Free Oracle SaaS Education in Oracle LaunchPadAbstract:Oracle University is pleased to offer Oracle Cloud free online adoption education at no cost for all SaaS application customers and others interested in these cloud technologies.
Announcement:
Cloud Customer Connect Introducing Oracle LaunchPad 
Access Free Oracle SaaS Education in Oracle LaunchPad
Oracle University is pleased to offer Oracle Cloud free online adoption education at no cost for all SaaS application customers and others interested in these cloud technologies. Available education includes:
- Oracle LaunchPad – 24/7 digital learning platform featuring over 3,000 training topics, practice and skill checks
- Quick Start Live Events – ½ day, live virtual sessions for cloud introduction and product overview
- Guided Learning Starter Pack – initial guided learning flows embedded within certain SaaS applications. This option is available for HCM Cloud, Oracle Talent Management, Oracle Sales Cloud, Oracle ERP Cloud Financials and Oracle ERP Procurement
Oracle Cloud education begins with Oracle LaunchPad! Oracle Cloud Customer Connect members are invited to experience Oracle LaunchPad and share this opportunity with colleagues. Accelerate cloud adoption within your team through essential training, engaging quizzes and activities and points and badges to show your skills progression.
Integrated Cloud Applications & Platform Services
Announcement posted January 29, 2018 by Katrine Haugerud
, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Marketing, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards Title:Announcement: Meltdown and Spectre Vulnerabilities RemediationAbstract:Meltdown and Spectre Vulnerabilities Remediation - direct emails were also distributed to customer contacts during the week of 1/22/18.
Announcement:Oracle has developed patches to address the Intel processor design flaws leading to the Spectre (CVE-2017-5753, CVE-2017-5715) and Meltdown (CVE-2017-5754) vulnerabilities.
In accordance with Oracle’s security update policies, Oracle will deploy these patches during upcoming weekends. You'll be notified one week in advance of your HCM being scheduled for the patching activity.
In accordance with our vulnerability information policies, Oracle will not provide additional information about the specifics of vulnerabilities beyond what's provided in the Critical Patch Update (or Security Alert) advisory and pre-release note, the pre-installation notes, the readme files, and FAQs.
Resources
- Main Advisory
http://www.oracle.com/technetwork/security-advisory/cpujan2018-3236628.html - Addendum to the January 2018 Critical Patch Update Advisory for Spectre and Meltdown (Doc ID 2347948.1)
https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=2347948.1
- Main Advisory
Announcement posted August 13, 2019 by Lisa Ozkan, tagged Financials, Fusion, Global HR, HCM, HCM Customization Solutions, Talent, Workforce Management, Workforce Rewards Title:Announcement: Transport Layer Security (TLS) Version 1.1 to be Disabled for All Fusion EnvironmentsAbstract:Transport Layer Security (TLS) Version 1.1 to be Disabled for All Fusion Environments
Announcement:
Cloud Customer Connect Announcement Transport Layer Security (TLS) Version 1.1 to be Disabled for All Fusion Environments
To align with industry best practices for data security and integrity, Oracle Fusion SaaS is disabling TLS version 1.1 communication protocols. The new supported version will be TLS 1.2.
This process will begin in late September 2019 and is scheduled to complete by the end of November 2019. As of August 9, 2019, all customers received an initial communication with dates of the deprecation. Customers will receive reminder notifications 30 days and 7 days prior to the start of the activity. We will also post information in My Oracle Support. Please note that because this work is done at the data center level, we cannot perform a separate stage and production cutover.
Please review Disabling TLS 1.0/1.1 for Fusion SaaS (Doc ID: 2485420.1) for more information.
Integrated Cloud Applications & Platform Services- Announcement posted June 3, 2018 by Bernice Lam, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Financials, Fusion, General, Global HR, GRC, HCM, HCM Customization Solutions, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards Title:Announcing an Improved Points SystemAnnouncement:
Cloud Customer Connect Announcing an Improved Points System At Oracle, we know our community members are special, therefore we are constantly looking for new ways to deliver a unique and rewarding online community experience.
Recently, we conducted 3rd party research on gamification and incentivization with the goal of increasing community collaboration, and we have identified an optimization opportunity.
As a result, our activity-driven points system has been adjusted to align with current social best practices. For example, members are now rewarded with more points when commenting on posts, providing product ideas, or rating other member's contributions. By promoting collaboration, the whole community becomes more vibrant, all while contributors grow their personal brand and reputation.For more details, please visit the Reputation Management – Champion Level page.
Integrated Cloud Applications & Platform Services 
Announcement posted July 24, 2019 by Lana Prout, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Learn - TEE, Maintenance, Marketing, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards Title:Announcing the Oracle@Oracle Experience at Oracle OpenWorld 2019Abstract:Put the Oracle@Oracle Experience at the top of your Oracle OpenWorld must-do list.
Announcement:Cloud Customer Connect Announcing the Oracle@Oracle Experience at Oracle OpenWorld 2019 Be an Oracle Cloud Insider. Meet the Executive Team Who Reimagined Oracle.
Want the inside track on how best to deploy Oracle Cloud Applications from the executives who know Oracle best? Put the Oracle@Oracle Experience at the top of your Oracle OpenWorld must-do list. This first-ever showcase is designed to give all Oracle OpenWorld attendees inside access to Oracle line of business leaders across Finance, HR, Supply Chain, Marketing, Sales and IT who are using Oracle Cloud applications to reimagine Oracle.
From informal presentations and feedback sessions to lunch ‘n learns, you’ll have plenty of opportunities during the conference to interact with and learn from the Oracle change agents who led their cloud upgrades, from best practices and lessons learned to proven change management strategies. A partial list of sessions can be found here and we are adding more each day, so check back often! As you plan your schedule for Oracle OpenWorld, don’t forget to come prepared with questions and be ready to accelerate your cloud journey on September 16th!
We hope to see you at the Oracle@Oracle Experience located on the second floor of Moscone West September 16-18, 2019 during Oracle OpenWorld in San Francisco.
Integrated Cloud Applications & Platform Services- Announcement posted May 1, 2017 by Bernice Lam, tagged BI, Commerce, CPQ, Engagement Cloud, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Learn - TEE, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards Title:April 2017 Newsletter – April Event TakeawaysAnnouncement:
Cloud Customer Connect 
Oracle Cloud Customer Connect Community
Monthly Newsletter – April 2017April Event Takeaways April has come and gone, seemingly in the blink of an eye, and with it all of the exciting Oracle conferences that took place this month. For those of you who attended, we hope you enjoyed the show and left with some key takeaways for your business. For those who couldn't make it, perhaps you can attend the next one. But in the meantime, we encourage you to visit the conference sites for information on what went on and session presentation downloads where available. 
ERP Report Sharing Center 
The sample OTBI and BIP reports that are posted on the Community now have a new permanent home in the ERP Cloud Report Sharing Center. New reports will be added to this page on a regular basis, so please bookmark it. This page is also accessible from the ERP Landing Page and Reporting and Analytics Landing Page under the Forums menu.
Spotlight on Ashish Harbhajanka – Engaging Community Contributor Technical Consultant. BI Report Developer. Oracle HCM Functional Consultant. And now, Member Spotlight feature! That's Ashish Harbhajanka, our newest Spotlight member. Learn more about Ashish in our Hall of Fame. 
NEW! Top Thinkers of the Community Based on member's cumulative activity as of April, here are the Top 10 Thinkers who have submitted the most ideas on on the community. Interested in building up your reputation on the community? Check out our Reputation Management page for more detail. 
1. James Corcoran, American Express - 121 ideas
2. Monica Hanks, American Assoc of Critical Care Nurses - 75 ideas
3. Michele Bizjak, Dealer Tire - 65 ideas
4. Daniel Klinger, Mount Sinai Health System - 64 ideas
5. David Trance, Computer Task Group Inc 55 ideas
6. Tiffany Lyons, Be The Match / National Marrow Donor Program - 47 ideas
7. Satish Kumar, Wipro - 43 ideas
8. Tristan Aquino, Sutter Health - 41 ideas
9. Carlyne Lynch, Tosoh Quartz - 39 ideas
10. Cori Quick, Aon Hewitt - 38 ideas
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Key Announcements 
Release Announcements 
Event Replays 
Upcoming Conferences Oracle OpenWorld India 2017
May 9–10, 2017, New Delhi, IndiaOHUG 2017
June 6–9, 2017, Orlando, FLOracle OpenWorld 2017
October 1–5, 2017, San Francisco, CA
Join us on LinkedIn today! 
- Announcement posted April 18, 2017 by Katrine Haugerud, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Learn - TEE, SCM, Talent, Talent Acquisition - TEE, Upgrade, Workforce Management, Workforce Rewards Title:April 2017 Update – Visibility Into New Cloud Apps FunctionalityAnnouncement:
Cloud Customer Connect 
Hello Oracle Cloud User, Major releases are the primary vehicle for delivering new product functionality to the Cloud Applications customer base. In addition, we also provide monthly updates addressing product issues discovered mid-release. These updates can also serve as a vehicle for delivering new functionality. The purpose of this communication is to provide visibility into new and enhanced functionality that is delivered off-cycle via monthly updates.
Specifically, this communication describes new functionality added in the last 30 days and it only includes product areas that had changes.
Your Action: If you are live or implementing one of the product areas below, check out the associated content to learn about the recent changes. The Revision History section at the beginning of each document will serve as your pointer.
The quick access links above are provided for your convenience. You can always access the full set of Release Readiness content here.Example: Release Content Document
Example: What's New Document
- Announcement posted May 1, 2018 by Bernice Lam, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards Title:April 2018 Newsletter – HCM World and Modern Customer Experience Badges Available Now!Announcement:
Cloud Customer Connect Monthly Newsletter – April 2018 Conference Attendee Badges Available Now!
In appreciation and recognition of our HCM World and Modern Customer Experience participants, we are providing digital badges for all who attended. We are privileged to have had so many thought leaders, success strategists, and innovation mavens attend these two special events! Conference badges make it easy to put your commitment to professional development on digital display. Don't see the badge in your profile? Let us know and we'll look into it for you.
Announcing the Engagement Center and Digital Customer Service Forums
We are excited to announce the debut of our new Engagement Center forum! We encourage you to post on topics that interest you in areas like agent user experience; service request, service activity and case management! This forum is designed to help you achieve the greatest value from your Engagement Cloud implementation.
The Digital Customer Service forum is ready for you to ask questions, leave comments, and interact with other users on a variety of relevant topics incluidng administrator and developer set up; customer account set up and enabling; product and category configuration; and much more. Discover and share best practices, exciting new ideas, and savvy strategies for supporting and empowering your customers through Digital Customer Service.
Introducing Two New SCM Idea Labs
Supply Chain Management is continuing our roll out of Idea Labs. This month we’ve added 2 more: Supply Chain Collaboration & Visibility and Supply Chain Planning. We already have one more planned so stay tuned for next month’s update.
Make sure to view take a few moments to review the Ideas that have already been posted and provide your feedback. We want to hear from you, our customers.
Top Thinkers of the Community
Congratulations to our Top Thinkers! These members have submitted the most ideas on the community idea labs in the past 12 months. Interested in building up your reputation on the community? Check out our Reputation Management page for more information.
- Abul Khair, Cox Enterprises, Inc - 33 ideas
- Daniel Klinger, Mount Sinai Health System - 13 ideas
- Hakim Slimani, AXA - 32 ideas
- Sofia Ung, Akamai - 30 ideeas
- Jenna Narey, Hoosier Energy - 25 ideas
- Jurgen De Backer, HRMC - 22 ideas
- Eric VanAuken, Carestream Health - 21 ideas
- Jim Kiltie, Cray Inc - 21 ideas
- Winke Wieers, Universitaire Ziekenhuizen Leuven - 21 ideas
- Marcin Korulczyk, Skanska AB - 19 ideas
- Johan Vanfroyenhoven, Universitaire Ziekenhuizen Leuven - 19 ideas
- Ramesh Konidala, McDermott, Inc - 19 ideas
- Steven Lema, Universitaire Ziekenhuizen Leuven - 19 ideas
Key Announcements
Release Announcements
Event Replays
Upcoming Conferences
June 11–14, 2018
Las Vegas, NV
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