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Announcement posted June 21, 2013 by Bernice Lam
, tagged Architecture, BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Marketing, Other, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, UX, Workforce Management, Workforce Rewards Title:Get Started in the Oracle Cloud Customer Connect CommunityAnnouncement:Last updated: July 25, 2018
Welcome to Cloud Customer Connect – Oracle's premiere online cloud community – specifically designed to promote peer-to-peer collaboration and sharing of best practices, enable customers and partners to keep pace with product strategy, and provide a cloud solution feedback channel directly to Oracle development.
Follow these steps to help you get started:
- Check out the Community Overview video
- Visit your Member page by clicking your name at the top of this page, and then update your Profile
- View the Help link at the top of this page to learn more about how to use the community site to build your network, manage your subscriptions, and much more
- Review the Community Guidelines
- Personalize your Customer Connect homepage
- Visit the Events page and mark your calendar for important release announcements, corporate events, and more
- Find out how you can influence the Oracle product roadmap by submitting or voting on ideas in the Idea Labs
- Learn about how to collect points and manage your reputation as you contribute to the community
Have questions? Check out the Help page for answers, or visit the Site Feedback and Questions forum to ask a member of the Customer Connect team.
We look forward to your participation in the community!
Announcement posted February 12, 2016 by Giles Emberson
, tagged Engagement Cloud, Financials, Fusion, General, Global HR, GRC, HCM, Marketing, PPM, Procurement, Release, SCM Title:New Metrics for Oracle Fusion Cloud ApplicationsAbstract:We are pleased to introduce new subscription, usage and operational metrics for Oracle Cloud Fusion Applications. These metrics will allow you to better understand the use of your Oracle Cloud Services, including user activity, performance and subscription status.
Announcement:New Metrics for Oracle Fusion Cloud Applications
We are pleased to introduce new subscription, usage and operational metrics for Oracle Cloud Fusion Applications. These metrics will allow you to better understand the use of your Oracle Cloud Services, including user activity, performance and subscription status. We have started a phased roll out of the new metrics to customers in February with availability to all Release 10 production environments in the near future. You will access the metrics by downloading reports directly from the My Services dashboard. Because the metrics are provided in My Services, your Service Administrator(s) will have access to them.
Once the metrics are available and you've had a chance to review them, you can help us by providing your feedback and ideas for further improvement of these metrics. Refer to this link for a MOS Community page provided for this purpose. Problems or issues with metrics should be reported via a My Oracle Support Service Request (SR).
Note: We sometimes find that some customers are not sure what the user ID or password is for their Service Administrators. These login credentials are different from those used to access your Fusion applications. If this applies to you, open an SR requesting that their passwords be reset. Service Administrators will then receive a notification with their User IDs and temporary passwords, which they can reset when they log on to My Services. Access to My Services is available through cloud.oracle.com; simply click on Sign In and follow the information provided.
New Subscription Metrics
Subscription metrics allow you to view usage of Cloud Applications based on subscription characteristics. Most Oracle Cloud Applications are based on the number of active users associated with the service (e.g., Oracle Fusion Financials Cloud - Hosted Named Users) whereas others are based on record or transaction volume (e.g., Oracle Fusion Financials Expenses - Hosted Expense Reports).
New Usage & Operational Metrics
Usage and operational metrics allow you to view common activity of your Cloud Applications instances. These metrics provide information over various time spans on user interface performance, user login patterns, scheduled job history, report execution history, etc.
Metric
Description
Active Hosted Employees
The count of every Person, regardless of Person Type, with at least one active assignment during the month reported. Each Person is counted just once. Displays the number of active hosted employees so that you can understand the status of certain HCM subscriptions (for example, Human Capital Base Cloud Service) relative to your entitlement.
Advanced Collections Cloud Service
The count is based on the number of active users which are assigned the "Manage Collections Dashboard" privilege.
Automated Invoice Processing Cloud Service - Hosted 1,000 Records
Provides information regarding the number of payables invoices created through automated invoice imaging processing on your Fusion Cloud Applications instance. The table displays the number of invoices processed per month. The number of invoices does not include invoices created through other methods (e.g. Payables Invoice Workbench).
Business Intelligence Publisher Report Usage
Provides information regarding the most frequently used Business Intelligence (BI) Publisher reports on your Fusion Cloud Applications instance. The table includes information about which reports are run, the number of executions of each report, the number of times the execution of each report succeeded and failed and the average run time. The information is provided on a daily, weekly and monthly basis.
Career Development Cloud Service
The count of active users for the "Fusion Career Development Cloud Service" is based on the number of active users which are assigned the "Manage Development Goal" privilege.
Expenses Cloud Service - Hosted Expense Report
Provides information regarding the number of expense reports created on your Fusion Cloud Applications instance. The table displays the number of expense reports created per month.
File Attachments
Total storage used by all file attachments uploaded in the application by users.
Financials Cloud Service
The count of active users for the "Fusion Financials Cloud Service - Hosted User" is based on the number of active users with at least one of the following privileges. If a user is assigned more than one of the following privileges, that user is counted only once toward the service.
- Access Financial Reporting Center
- Manage Bank Statement and Reconciliation Activities
- Manage Billing Activities
- Manage Budgetary Control Activities
- Manage Collections Dashboard
- Manage Fixed Asset Additions
- Manage Fixed Asset Financial Transactions
- Manage Fixed Asset Retirements
- Manage Fixed Asset Tracking
- Manage Fixed Asset Transactions Activities
- Manage General Accounting Activities
- Manage Inquiry and Reporting Activities
- Manage Journal Activities
- Manage Payables Activities
- Manage Payables Invoices Activities
- Manage Period Close Activities
- Manage Receivables Activities
- Manage Receivables Balances Activities
- Manage Revenue Activities
Global HR Base Cloud Service - Database Storage
Records
Identifies the count of each unique instance of a worker with any number of assignments: past, current, or future. Each person is counted only once. The intent of this metric is to display the number of HCM Person Records so that you can understand subscription status relative to your Database Storage Record entitlement.
Global Payroll Cloud Service
The count of persons for whom payroll was calculated during the reported month.
Goal Management Cloud Service
The count of active users for the "Fusion Goal Management Cloud Service" is based on the number of active users which are assigned the "Manage Performance Goal" privilege.
Grants Management Cloud Service
The count is based on the number of active users which are assigned any of the following privileges. If a user is assigned more than one of the following privileges, that user is counted only once toward the service.
- Manage Award
- View Award
Hosted Named Users
Displays the monthly maximum number of Active Named Users by cloud service for those cloud services which base their subscriptions on active named users. This metric is calculated on the first day of the month following the month to which it applies. For example, June values will be determined on July 1. Values will not be reported for the current month until that month ends.
It displays the number of Active Named Users authorized to access each of the services to which you subscribe so that you can understand subscription status relative to your entitlement.
Active named users for a cloud service are determined in one of two ways, depending on how they are documented in Fusion Applications service descriptions:
- Counting the number of users with the security privileges necessary to access to the cloud service; or
- Counting the number of persons managed by the cloud service (used only for HCM services).
Load as Sessions and Page Views over Time
Identifies the number of page views for the time period to which it applies (daily, weekly or monthly) and the number of sessions for that time period. This metric is intended to help you understand how much work your users are doing when they log in. A high ratio of page views to sessions means that they are accessing multiple user interfaces; a low ratio means that they are accessing fewer user interfaces.
Page Response Time: Advanced
Identifies the number of page views for the time period to which it applies (daily, weekly, or monthly) and the average amount of time (in seconds) required to load all pages. It also identifies the percentage of page load times as poor, fair or good. This metric will help you understand how often your users are waiting for slow pages to appear.
Page Response Time: Basic
Identifies the average amount of time, in seconds, required to load all pages. Information is provided on a daily, weekly and monthly basis. Its intent is to report online performance for you and help you identify trends with online performance.
Performance Management Cloud Service
The count of active users for the "Fusion Performance Management Cloud Service" is based on the number of active users with at least one of the following privileges. If a user is assigned more than one of the following privileges, that user is counted only once toward the service.
- Cancel Worker Performance Document
- Create Performance Document
- Create Performance Document By Manager
- Create Performance Document By Worker
- Create Worker Performance Document Mass Process
- Manage Performance Template
- Provide Performance Evaluation Feedback
- Reopen Performance Document
- Reset Worker Performance Evaluation Status
- Transfer Performance Document
- View Performance Worker Dashboard
- View Worker Performance Management Document
Project Billing Cloud Service
The count is based on the number of active users which are assigned any of the following privileges. If a user is assigned more than one of the following privileges, that user is counted only once toward the service.
- Maintain Project Contract Revenue
- Manage Project Billing Event
- Manage Project Contract Invoice
- View Project Contract Invoice Distribution Lines
Project Costing Cloud Service
The count is based on the number of active users which are assigned any of the following privileges. If a user is assigned more than one of the following privileges, that user is counted only once toward the service.
- Manage Project Budget
- Manage Project Capital Asset
- Manage Project Cost Activities
- Manage Project Expenditure Item
- Manage Project Forecast
- Manage Project Performance
- Manage Project Task Structure for Billable Tasks
- Review Project Performance
Project Management Cloud Service
The count is based on the number of active users which are assigned any of the following privileges. If a user is assigned more than one of the following privileges, that user is counted only once toward the service.
- Manage Project Requirements
- Manage Project Work Plan
- View Project Performance
Project Resource Management Cloud Service - Managed Resources
The number of resources managed using Fusion Project Resource Management cloud service for execution of projects.
Purchasing Cloud Service
The count is based on the number of active users which are assigned the "View Purchasing Work Area" privilege.
Purchasing or Self Service Procurement Cloud Service
The count is based on the number of active users which are assigned the "Manage Requisition" privilege.
If Self Service Procurement is part of the subscription, the count represents the number of active users for Self Service Procurement. Otherwise, the count represents Purchasing active users that have the authority to create requisitions.
Scheduled Processes Usage
Provides information regarding the most frequently used scheduled processes on your Fusion Cloud Applications instance. The table includes information about which processes are run, the number of executions of each process, the number of times the execution of that report completed with success, warning or error, and the average run time. The information is provided on a daily, weekly and monthly basis.
Sessions by Browser and Time
Number of user logins during the period broken down by the users' browser type. If a user session spans two reporting periods, it is counted once in each period.
Sessions by Country and Time
Identifies the number of user sessions during the period broken down by country. The country is determined by the IP address of the device the user is accessing the system from. If the user is accessing via a proxy server, the IP address of the proxy server is used to determine the country. If a user session spans two reporting periods, it is counted once in each period.
Sessions by Device OS
Number of user logins during the period broken down by the users' device operating system type. If a user session spans two reporting periods, it is counted once in each period.
Sessions Over Time
Identifies the number of user sessions during the period. If a user session spans two reporting periods, it will be counted once in each period.
Sourcing Cloud Service
The count is based on the number of active users which are assigned the "View Supplier Negotiation Work Area" privilege.
Storage Records and Sales Cloud Service Activity
Number of total records created in Oracle Sales Cloud Service as of that date for the object.
Supplier Portal Cloud Service
The count is based on the number of active users which are assigned the "Access Supplier Portal Overview" privilege.
Supplier Qualification Cloud Service
The count is based on the number of active users which are assigned the "View Supplier Qualification Workarea" privilege.
Talent Review & Succession Management Cloud Service
The count of all persons present in any of the following:
- For all talent review meetings that occurred during the last 12 months: total number of unique reviewees.
- For all talent review meetings that occurred during the last 12 months: total number of unique reviewers or participants not already included in the count of reviewees.
- For all talent review meetings that occurred during the last 12 months: total number of unique business leaders not already included in the above counts.
- For all talent review meetings that occurred during the last 12 months: total number of unique delegated reviewers not already included in the above counts.
- For all talent review meetings that occurred during the last 12 months: total number of unique of facilitators not already included in the above counts.
- Total number of unique "implicit" incumbents on job, job family, model (job) profile, or position succession plans not already included in the above counts.
- Total number of unique "named" incumbents on incumbent succession plans not already included in the above counts.
- Total number of unique candidates on all succession plans not already included in the above counts.
- Total number of unique talent pool members in all talent pools not already included in the above counts.
- Total number of unique talent pool owners across all talent pools not already included in the above counts.
Task Management Cloud Service
The count is based on the number of active users which are assigned the "Manage Project Tasks" privilege.
Time and Labor Cloud Service
The count of active users for the "Fusion Time and Labor Cloud Service" is based on the number of active users which are assigned the "Manage Time Work Area" privilege.
Total Logins by Product
Identifies the total number of logins for the time period to which it applies (daily, weekly, or monthly) and further breaks down these logins by product. Its intent is to identify the reason users are logging in by determining the first application page to which the user navigates after they log in. In addition to end user-directed products, it also identifies products shared across Fusion Applications; an example is Functional Setup Manager.
Unique User Logins per Day
Provides information regarding the number of unique users who logged into the Fusion Cloud Applications in a given day, to indicate user activity and adoption.
Unique User Logins per Week
Number of Unique users who logged into the Fusion cloud application in a given week. The intent of this metric is to indicate user activity and adoption.
Uptime & Downtime Status
Identifies planned outages based on the snapshot of "Current Status" on the My Services Dashboard. Days with planned outages are identified in amber. If multiple planned outages occurred during one day, all are identified.
Workforce Compensation Cloud Service
The count of all persons included in a Compensation Worksheet during the preceding 12 months for the month reported.
Workforce Reputation Management Cloud Service
The count of active users for the "Fusion Workforce Reputation Management Cloud Service" is based on the number of active users with at least one of the following privileges. If a user is assigned more than one of the following privileges, that user is counted only once toward the service.
- Compliance Mgr
- Manage Workforce Reputation Administration
- Reputation Dashboard Mgr
- Reputation EE
- Reputation Score Mgr
- Search and Review Skills
Announcement posted September 12, 2019 by Liff Thomas
, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Learn - TEE, Marketing, PPM, Procurement, Release, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards Title:Introducing a New Help Delivery Model Beginning in Update 19DAnnouncement:
Cloud Customer Connect Introducing a New Help Delivery Model Beginning in Update 19D 
Hello Cloud Applications User,
INTRODUCING A NEW HELP DELIVERY MODEL
Beginning in Oracle Fusion Applications Cloud, Update 19D, you’ll experience a new and improved approach to accessing applications help.
Instead of delivering help through a separate Applications Help portal, all help and documentation will now be available from a single location: the Oracle Help Center. As before, Help links in the applications will continue to open topics that users need to complete their tasks. But now the topics open in the context of a guide on the Oracle Help Center where you can easily see all the related content in a logical sequence.
One thing that hasn’t changed, however, is your ability to manage your company-created help content to meet your business needs.
BENEFITS OF THE NEW DELIVERY MODEL
This new approach brings you an improved user experience:
- Oracle Help Center is now the single solution for all your help and documentation
- No sign-in is required to access help content
- Fewer clicks are required to get help content
- Help opens in a new browser tab or window so you can keep it open while you work
- Help opens with a table of contents so it's easier to find additional related content
- Oracle Help Center supports your mobile devices as well as your desktop
- Management of your own company-created help remains the same
>> Click here to review detail of how you and your users can access help with this new approach and how you can continue to manage your company-created help.
Integrated Cloud Applications & Platform Services
Announcement posted September 17, 2018 by Gretchen Bulan
, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Global HR, HCM, HCM Midsize - TBE, Learn - TEE, Maintenance, Marketing, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards Title:Climb The Ranks! Earn Points & Badges In Oracle University’s Free Online Education PlatformAbstract:Learn about Oracle Cloud in Oracle LaunchPad and start earning points and badges for completing cloud training, quizzes and practice exercises.
Announcement:
Cloud Customer Connect Climb The Ranks! Earn Points & Badges In Oracle University’s Free Online Education Platform 
Access Oracle LaunchPad and complete training, quizzes and activities to earn points and badges in this new cloud learning tool. Share Oracle LaunchPad with your team to accelerate cloud adoption.
Integrated Cloud Applications & Platform Services
Announcement posted January 18, 2018 by Katrine Haugerud
, tagged Architecture, BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Financials, Fusion, General, Global HR, GRC, HCM, HCM Customization Solutions, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Marketing, Other, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards Title:Best Practices for SaaS Customers Signing up for PaaS/IaaSAbstract:Best Practices document now available: Performing and Tuning Best Practices
Announcement:We are reaching out to all SaaS customers that are leveraging or may be signing up for PaaS/IaaS services in the future.
We are pleased to share a Performing and Tuning Best Practices document designed for Developers, DevOps Engineers, System Administrators, Database Administrators, Essbase Administrators, and BI Administrators.
Our experience has shown that these Best Practices can increase performance and reliability for customers using PaaS/IaaS. Use this information to find recommendations, procedures, standards, checklists, and resources, to help optimize your configurations.
The Best Practices document will be updated frequently, so check back often.
Questions? Post a comment here!
Announcement posted November 9, 2016 by Becky Peal
, tagged Engagement Cloud, Enterprise Planning, Financials, Fusion, General, Global HR, GRC, HCM, Marketing, PPM, Procurement, Release, SCM Title:Oracle Cloud (Fusion) Application Update Policy Change OverviewAbstract:Overview of changes for the Oracle Cloud (Fusion) Application Update Policy which provides details on what is changing and what remains the same.
Announcement:Effective 1 November 2016, the frequency of the Oracle Cloud (Fusion) application update cycle is changing from monthly to quarterly. The revised update policy will provide the following benefits:
- Significant reduction in downtime
- Fewer testing and validation cycles required
- More flexibility in scheduling environment refreshes
To learn more about this specific policy change, please refer to the Update Policy.
What is changing?
- Mandatory Application Update frequency changes from monthly to quarterly
- Quarterly Updates are mandatory and cannot be skipped or rescheduled.
- The first quarterly update will be November 2016; the next quarterly update will be February 2017.
- Monthly Updates will continue to be created each month. You will only be required to take them once a quarter in the months of February, May, August, and November.
- Monthly updates are available upon request
- You may need a critical update before next quarterly update. You can request a monthly update through the existing product Service Request logged for your issue.
- You may want to receive the latest updates for implementation or newly released product each month, not related to a specific update. You can log a Service Request to request monthly update for one or more quarters.
- Occasionally, Oracle may require that you receive mandatory statutory updates or other critical updates as part of a monthly update. Further communication will be sent as needed.
- If you receive any update other than a quarterly update, you will be required to receive monthly updates for the rest of that quarter for all your environments.
- Submit your request for monthly updates at least 11 days prior to the first Friday of the month in which you want to make a change. For example, November 21st is the deadline for the December 2016 monthly update.
Note: Instructions for logging Service Requests can be found in the Update Policy.
- Increased scheduling flexibility for Production to Test (P2T) environment refresh
- The quarterly update blackout period is now only two weeks per quarter during the months of November, February, May, and August.
- If you request monthly updates, blackouts will increase to two weeks every month.
Note: Scheduling of an environment refresh still requires a minimum of three weeks in advance of the date requested, taking into account the blackout period. For impact to Fusion HCM and Taleo Recruiting Refresh blackout periods, please refer to Taleo Zone Refresh with Fusion HCM Environment Refresh.
What remains the same?
- All other maintenance scheduling remains the same
- Infrastructure Updates are scheduled as needed and typically applied quarterly.
- Vertex updates are applied monthly to Non-Production on the 18th and Production on the 25th.
- Scheduled maintenance start times remain the same
- Quarterly or Monthly updates are applied on the 1st weekend to Non-Production cadence environments and the 3rd weekend to production cadence environments based on region.
- Reference Oracle Cloud Change Management Information for more information.
- Release Upgrade Scheduling is not affected
- The current quarterly update applied to the fleet will be applied post upgrade.
- Request post upgrade updates for both non-production and production environments.
- Reference Oracle Applications Cloud Release Upgrade Planning for more information.
- Concurrent Maintenance coverage remains the same
- Concurrent Maintenance covers all Applications Updates (Quarterly, Monthly, and Exception) as well as upgrades.
- This service entitlement is managed separately from monthly updates.
- Reference Oracle Fusion Applications Cloud Concurrent Maintenance Option for more information.
- Announcement posted September 22, 2014 by Katrine Haugerud, tagged Architecture, BI, Engagement Cloud, Enterprise Planning, Financials, General, GRC, HCM, Maintenance, Marketing, Other, Patch, PPM, Procurement, Release, SCM, Service, Talent, Upgrade, UX Title:New Look and Feel of Oracle’s Cloud Event NotificationsAbstract:
Oracle's E-mail Announcements Are Getting a Facelift!
Announcement:Based on your feedback, Oracle's cloud event notifications are getting a facelift! With the new look and feel, we will improve both the standardization and modernization of the e-mails.
For example, we want you to be able to quickly determine if an e-mail is asking you to take action or if it is just delivering information. Also, we are standardizing the layout of the cloud service notifications (new purchase, upgrade, outage, etc.) to give you a better user experience.
These 'new' notifications will start to roll out in the next weeks.
Feel free to reply to this post with your comments and feedback as you start to receive the newly formatted notifications.
Image:
Announcement posted July 23, 2019 by Alison McClure, tagged Architecture, BI, Engagement Cloud, Enterprise Planning, Financials, Fusion, General, Global HR, HCM, HCM Customization Solutions, HCM Midsize - TBE, Maintenance, Marketing, Other, Release, SCM, Talent, Upgrade, UX, Workforce Management, Workforce Rewards Title:Watch Newly Available 2019 (19C) Readiness Training - Oracle Cloud Applications ReadinessAbstract:Want to easily find the Readiness Training hat has become available in the last 60 days?
Here it is.
Announcement:
Latest Readiness Training Cloud Apps Super Users
Want to know what readiness training has become available in the last 60 days? Here it is.
Check out the latest training
Let our Product Managers guide you through what's new in their products.
Hear in-depth descriptions of the latest functionality
See demos of the new, exciting features in action
Understand best practices to help maximize the benefits to your organization
Watch
New Videos in:
Customer Experience
Enterprise Resource Planning
Human Capital Management
Workforce Management 19C
Talent Management 19C
Workforce Rewards 19CSupply Chain Management
Inventory and Cost Management 19C
Maintenance 19C
Manufacturing 19C
Order Management 19C
Product Management 19C
Service Logistics 19C
Supply Chain Collaboration and Visibility 19C
Supply Chain Planning 19CCopyright 2019, Oracle and/or its affiliates. All rights reserved. About Oracle | Legal Notices and Terms of Use | Privacy Statement - Announcement posted October 15, 2018 by Alison McClure, tagged Architecture, BI, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, HCM, HCM Customization Solutions, HCM Midsize - TBE, Maintenance, Marketing, PPM, Procurement, Release, SCM, Service, Talent, Upgrade, Workforce Management, Workforce Rewards Title:Watch Newly Available Readiness Training - Oracle Cloud Applications ReadinessAbstract:
Want to easily find the Readiness Training that has become available in the last 30 days? Here it is.
Announcement:Latest Readiness Training Cloud Apps Super Users
Want to know what readiness training has become available in the last 30 days? Here it is.
Check out the latest training
Let our Product Managers guide you through what's new in their products.
Hear in-depth descriptions of the latest functionality
See demos of the new, exciting features in action
Understand best practices to help maximize the benefits to your organization
Watch
New Videos in:
Customer Experience
Engagement 18C
Field Service 18C
Loyalty 18C
Marketing (Responsys) 18C
Sales 18CEnterprise Resource Planning
Financials 18C
Project Portfolio Management 18CHuman Capital Management
Global Human Resources 18C
Talent Management 18C
Workforce Rewards 18BSupply Chain Management
In-Memory Cost Mangement18A
Inventory and Cost Management 18C
Maintenance 18C
Manufacturing 18C
Order Management 18C
Product Management 18C
Supply Chain Planning 18CIndustry Solutions
Copyright 2018, Oracle and/or its affiliates. All rights reserved. About Oracle | Legal Notices and Terms of Use | Privacy Statement - Announcement posted September 10, 2018 by Gretchen Bulan, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, Global HR, GRC, HCM, HCM Midsize - TBE, Learn - TEE, Marketing, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards Title:Oracle Cloud Education Begins with Oracle LaunchPadAbstract:
Access free Oracle Cloud training to enhance your Oracle SaaS knowledge.
Announcement:Cloud Customer Connect Oracle Cloud Education Begins with Oracle LaunchPad 
Take advantage of free introductory Cloud training on Oracle SaaS services with Oracle University’s new online education portal, available to Oracle SaaS customers and anyone interested in Oracle Cloud. Oracle LaunchPad provides training courses and materials to support onboarding and common tasks for business users, implementers, and administrators.
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