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  • Bernice Lam
    Get Started in the Oracle Cloud Customer Connect Community144.8
    Announcement posted June 21, 2013 by Bernice LamBronze Crown: 15,000+ Points, tagged Architecture, BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Marketing, Other, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, UX, Workforce Management, Workforce Rewards 
    Title:
    Get Started in the Oracle Cloud Customer Connect Community
    Announcement:

    Last updated: July 25, 2018

    Welcome to Cloud Customer Connect – Oracle's premiere online cloud communityspecifically designed to promote peer-to-peer collaboration and sharing of best practices, enable customers and partners to keep pace with product strategy, and provide a cloud solution feedback channel directly to Oracle development.

    Follow these steps to help you get started:

    Have questions? Check out the Help page for answers, or visit the Site Feedback and Questions forum to ask a member of the Customer Connect team.

    We look forward to your participation in the community!

  • Alison McClure
    Watch Newly Available 2019 (19C) Readiness Training...74.8
    Announcement posted July 23, 2019 by Alison McClureSilver Medal: 2,000+ Points, tagged Architecture, BI, Engagement Cloud, Enterprise Planning, Financials, Fusion, General, Global HR, HCM, HCM Customization Solutions, HCM Midsize - TBE, Maintenance, Marketing, Other, Release, SCM, Talent, Upgrade, UX, Workforce Management, Workforce Rewards 
    Title:
    Watch Newly Available 2019 (19C) Readiness Training - Oracle Cloud Applications Readiness
    Abstract:

    Want to easily find the Readiness Training hat has become available in the last 60 days?

    Here it is.

    Announcement:
     
    rrlogo2.png Latest Readiness Training

    Cloud Apps Super Users

    Want to know what readiness training has become available in the last 60 days? Here it is.

     

    Check out the latest training

    Let our Product Managers guide you through what's new in their products.

    Hear in-depth descriptions of the latest functionality

    See demos of the new, exciting features in action

    Understand best practices to help maximize the benefits to your organization

     

    Watch

    New Videos in:

    Copyright 2019, Oracle and/or its affiliates. All rights reserved. About Oracle | Legal Notices and Terms of Use | Privacy Statement
     
  • Katrine Haugerud
    New Look and Feel of Oracle’s Cloud Event Notifications74.9
    Announcement posted September 22, 2014 by Katrine HaugerudGold Trophy: 10,000+ Points, tagged Architecture, BI, Engagement Cloud, Enterprise Planning, Financials, General, GRC, HCM, Maintenance, Marketing, Other, Patch, PPM, Procurement, Release, SCM, Service, Talent, Upgrade, UX 
    Title:
    New Look and Feel of Oracle’s Cloud Event Notifications
    Abstract:

    Oracle's E-mail Announcements Are Getting a Facelift!

    Announcement:

    Based on your feedback, Oracle's cloud event notifications are getting a facelift! With the new look and feel, we will improve both the standardization and modernization of the e-mails.

    For example, we want you to be able to quickly determine if an e-mail is asking you to take action or if it is just delivering information. Also, we are standardizing the layout of the cloud service notifications (new purchase, upgrade, outage, etc.) to give you a better user experience.

    These 'new' notifications will start to roll out in the next weeks.

    Feel free to reply to this post with your comments and feedback as  you start to receive the newly formatted notifications.

     

    Image:
  • Giles Emberson
    New Metrics for Oracle Fusion Cloud Applications64.8
    Announcement posted February 12, 2016 by Giles EmbersonRed Ribbon: 250+ Points, tagged Engagement Cloud, Financials, Fusion, General, Global HR, GRC, HCM, Marketing, PPM, Procurement, Release, SCM 
    Title:
    New Metrics for Oracle Fusion Cloud Applications
    Abstract:

    We are pleased to introduce new subscription, usage and operational metrics for Oracle Cloud Fusion Applications. These metrics will allow you to better understand the use of your Oracle Cloud Services, including user activity, performance and subscription status.

    Announcement:

    New Metrics for Oracle Fusion Cloud Applications

    We are pleased to introduce new subscription, usage and operational metrics for Oracle Cloud Fusion Applications. These metrics will allow you to better understand the use of your Oracle Cloud Services, including user activity, performance and subscription status.  We have started a phased roll out of the new metrics to customers in February with availability to all Release 10 production environments in the near future.  You will access the metrics by downloading reports directly from the My Services dashboard.  Because the metrics are provided in My Services, your Service Administrator(s) will have access to them.

     

    Once the metrics are available and you've had a chance to review them, you can help us by providing your feedback and ideas for further improvement of these metrics.  Refer to this link for a MOS Community page provided for this purpose. Problems or issues with metrics should be reported via a My Oracle Support Service Request (SR).

     

    Note: We sometimes find that some customers are not sure what the user ID or password is for their Service Administrators.  These login credentials are different from those used to access your Fusion applications.  If this applies to you, open an SR requesting that their passwords be reset.  Service Administrators will then receive a notification with their User IDs and temporary passwords, which they can reset when they log on to My Services.  Access to My Services is available through cloud.oracle.com; simply click on Sign In and follow the information provided.

     

    New Subscription Metrics

     

    Subscription metrics allow you to view usage of Cloud Applications based on subscription characteristics.  Most Oracle Cloud Applications are based on the number of active users associated with the service (e.g., Oracle Fusion Financials Cloud - Hosted Named Users) whereas others are based on record or transaction volume (e.g., Oracle Fusion Financials Expenses - Hosted Expense Reports).

     

    New Usage & Operational Metrics

     

    Usage and operational metrics allow you to view common activity of your Cloud Applications instances.  These metrics provide information over various time spans on user interface performance, user login patterns, scheduled job history, report execution history, etc.

     

    Metric

    Description

    Active Hosted Employees

    The count of every Person, regardless of Person Type, with at least one active assignment during the month reported.  Each Person is counted just once.  Displays the number of active hosted employees so that you can understand the status of certain HCM subscriptions (for example, Human Capital Base Cloud Service) relative to your entitlement.

    Advanced Collections Cloud Service

    The count is based on the number of active users which are assigned the "Manage Collections Dashboard" privilege.

    Automated Invoice Processing Cloud Service - Hosted 1,000 Records

    Provides information regarding the number of payables invoices created through automated invoice imaging processing on your Fusion Cloud Applications instance. The table displays the number of invoices processed per month.  The number of invoices does not include invoices created through other methods (e.g. Payables Invoice Workbench).

    Business Intelligence Publisher Report Usage

    Provides information regarding the most frequently used Business Intelligence (BI) Publisher reports on your Fusion Cloud Applications instance. The table includes information about which reports are run, the number of executions of each report, the number of times the execution of each report succeeded and failed and the average run time. The information is provided on a daily, weekly and monthly basis.

    Career Development Cloud Service

    The count of active users for the "Fusion Career Development Cloud Service" is based on the number of active users which are assigned the "Manage Development Goal" privilege.

    Expenses Cloud Service - Hosted Expense Report

    Provides information regarding the number of expense reports created on your Fusion Cloud Applications instance. The table displays the number of expense reports created per month.

    File Attachments

    Total storage used by all file attachments uploaded in the application by users.

    Financials Cloud Service

    The count of active users for the "Fusion Financials Cloud Service - Hosted User" is based on the number of active users with at least one of the following privileges. If a user is assigned more than one of the following privileges, that user is counted only once toward the service.

     

    • Access Financial Reporting Center
    • Manage Bank Statement and Reconciliation Activities
    • Manage Billing Activities
    • Manage Budgetary Control Activities
    • Manage Collections Dashboard
    • Manage Fixed Asset Additions
    • Manage Fixed Asset Financial Transactions
    • Manage Fixed Asset Retirements
    • Manage Fixed Asset Tracking
    • Manage Fixed Asset Transactions Activities
    • Manage General Accounting Activities
    • Manage Inquiry and Reporting Activities
    • Manage Journal Activities
    • Manage Payables Activities
    • Manage Payables Invoices Activities
    • Manage Period Close Activities
    • Manage Receivables Activities
    • Manage Receivables Balances Activities
    • Manage Revenue Activities

    Global HR Base Cloud Service - Database Storage

    Records

    Identifies the count of each unique instance of a worker with any number of assignments: past, current, or future.  Each person is counted only once.  The intent of this metric is to display the number of HCM Person Records so that you can understand subscription status relative to your Database Storage Record entitlement.

    Global Payroll Cloud Service

    The count of persons for whom payroll was calculated during the reported month.

    Goal Management Cloud Service

    The count of active users for the "Fusion Goal Management Cloud Service" is based on the number of active users which are assigned the "Manage Performance Goal" privilege.

    Grants Management Cloud Service

    The count is based on the number of active users which are assigned any of the following privileges. If a user is assigned more than one of the following privileges, that user is counted only once toward the service.

    • Manage Award
    • View Award

    Hosted Named Users

    Displays the monthly maximum number of Active Named Users by cloud service for those cloud services which base their subscriptions on active named users.  This metric is calculated on the first day of the month following the month to which it applies.  For example, June values will be determined on July 1.  Values will not be reported for the current month until that month ends. 

    It displays the number of Active Named Users authorized to access each of the services to which you subscribe so that you can understand subscription status relative to your entitlement.

    Active named users for a cloud service are determined in one of two ways, depending on how they are documented in Fusion Applications service descriptions:

    • Counting the number of users with the security privileges necessary to access to the cloud service; or
    • Counting the number of persons managed by the cloud service (used only for HCM services).

    Load as Sessions and Page Views over Time

    Identifies the number of page views for the time period to which it applies (daily, weekly or monthly) and the number of sessions for that time period.  This metric is intended to help you understand how much work your users are doing when they log in.  A high ratio of page views to sessions means that they are accessing multiple user interfaces; a low ratio means that they are accessing fewer user interfaces.

    Page Response Time: Advanced

    Identifies the number of page views for the time period to which it applies (daily, weekly, or monthly) and the average amount of time (in seconds) required to load all pages.   It also identifies the percentage of page load times as poor, fair or good.  This metric will help you understand how often your users are waiting for slow pages to appear.

    Page Response Time: Basic

    Identifies the average amount of time, in seconds, required to load all pages. Information is provided on a daily, weekly and monthly basis.  Its intent is to report online performance for you and help you identify trends with online performance.

    Performance Management Cloud Service

    The count of active users for the "Fusion Performance Management Cloud Service" is based on the number of active users with at least one of the following privileges. If a user is assigned more than one of the following privileges, that user is counted only once toward the service.

    • Cancel Worker Performance Document
    • Create Performance Document
    • Create Performance Document By Manager
    • Create Performance Document By Worker
    • Create Worker Performance Document Mass Process
    • Manage Performance Template
    • Provide Performance Evaluation Feedback
    • Reopen Performance Document
    • Reset Worker Performance Evaluation Status
    • Transfer Performance Document
    • View Performance Worker Dashboard
    • View Worker Performance Management Document

    Project Billing Cloud Service

    The count is based on the number of active users which are assigned any of the following privileges. If a user is assigned more than one of the following privileges, that user is counted only once toward the service.

    • Maintain Project Contract Revenue
    • Manage Project Billing Event
    • Manage Project Contract Invoice
    • View Project Contract Invoice Distribution Lines

    Project Costing Cloud Service

    The count is based on the number of active users which are assigned any of the following privileges. If a user is assigned more than one of the following privileges, that user is counted only once toward the service.

    • Manage Project Budget
    • Manage Project Capital Asset
    • Manage Project Cost Activities
    • Manage Project Expenditure Item
    • Manage Project Forecast
    • Manage Project Performance
    • Manage Project Task Structure for Billable Tasks
    • Review Project Performance

    Project Management Cloud Service

    The count is based on the number of active users which are assigned any of the following privileges. If a user is assigned more than one of the following privileges, that user is counted only once toward the service.

    • Manage Project Requirements
    • Manage Project Work Plan
    • View Project Performance

    Project Resource Management Cloud Service - Managed Resources

    The number of resources managed using Fusion Project Resource Management cloud service for execution of projects.

    Purchasing Cloud Service

    The count is based on the number of active users which are assigned the "View Purchasing Work Area" privilege.

    Purchasing or Self Service Procurement Cloud Service

    The count is based on the number of active users which are assigned the "Manage Requisition" privilege.

    If Self Service Procurement is part of the subscription, the count represents the number of active users for Self Service Procurement. Otherwise, the count represents Purchasing active users that have the authority to create requisitions.

    Scheduled Processes Usage

    Provides information regarding the most frequently used scheduled processes on your Fusion Cloud Applications instance. The table includes information about which processes are run, the number of executions of each process, the number of times the execution of that report completed with success, warning or error, and the average run time. The information is provided on a daily, weekly and monthly basis.

    Sessions by Browser and Time

    Number of user logins during the period broken down by the users' browser type. If a user session spans two reporting periods, it is counted once in each period.

    Sessions by Country and Time

    Identifies the number of user sessions during the period broken down by country. The country is determined by the IP address of the device the user is accessing the system from.  If the user is accessing via a proxy server, the IP address of the proxy server is used to determine the country.  If a user session spans two reporting periods, it is counted once in each period.

    Sessions by Device OS

    Number of user logins during the period broken down by the users' device operating system type.  If a user session spans two reporting periods, it is counted once in each period.

    Sessions Over Time

    Identifies the number of user sessions during the period.  If a user session spans two reporting periods, it will be counted once in each period.

    Sourcing Cloud Service

    The count is based on the number of active users which are assigned the "View Supplier Negotiation Work Area" privilege.

    Storage Records and Sales Cloud Service Activity

    Number of total records created in Oracle Sales Cloud Service as of that date for the object.

    Supplier Portal Cloud Service

    The count is based on the number of active users which are assigned the "Access Supplier Portal Overview" privilege.

    Supplier Qualification Cloud Service

    The count is based on the number of active users which are assigned the "View Supplier Qualification Workarea" privilege.

    Talent Review & Succession Management Cloud Service

    The count of all persons present in any of the following:

    • For all talent review meetings that occurred during the last 12 months: total number of unique reviewees.
    • For all talent review meetings that occurred during the last 12 months: total number of unique reviewers or participants not already included in the count of reviewees.
    • For all talent review meetings that occurred during the last 12 months: total number of unique business leaders not already included in the above counts.
    • For all talent review meetings that occurred during the last 12 months: total number of unique delegated reviewers not already included in the above counts.
    • For all talent review meetings that occurred during the last 12 months: total number of unique of facilitators not already included in the above counts.
    • Total number of unique "implicit" incumbents on job, job family, model (job) profile, or position succession plans not already included in the above counts.
    • Total number of unique "named" incumbents on incumbent succession plans not already included in the above counts.
    • Total number of unique candidates on all succession plans not already included in the above counts.
    • Total number of unique talent pool members in all talent pools not already included in the above counts.
    • Total number of unique talent pool owners across all talent pools not already included in the above counts.

    Task Management Cloud Service

    The count is based on the number of active users which are assigned the "Manage Project Tasks" privilege.

    Time and Labor Cloud Service

    The count of active users for the "Fusion Time and Labor Cloud Service" is based on the number of active users which are assigned the "Manage Time Work Area" privilege.

    Total Logins by Product

    Identifies the total number of logins for the time period to which it applies (daily, weekly, or monthly) and further breaks down these logins by product.  Its intent is to identify the reason users are logging in by determining the first application page to which the user navigates after they log in.  In addition to end user-directed products, it also identifies products shared across Fusion Applications; an example is Functional Setup Manager.

    Unique User Logins per Day

    Provides information regarding the number of unique users who logged into the Fusion Cloud Applications in a given day, to indicate user activity and adoption.

    Unique User Logins per Week

    Number of Unique users who logged into the Fusion cloud application in a given week. The intent of this metric is to indicate user activity and adoption.

    Uptime & Downtime Status

    Identifies planned outages based on the snapshot of "Current Status" on the My Services Dashboard.  Days with planned outages are identified in amber.  If multiple planned outages occurred during one day, all are identified.

    Workforce Compensation Cloud Service

    The count of all persons included in a Compensation Worksheet during the preceding 12 months for the month reported.

    Workforce Reputation Management Cloud Service

    The count of active users for the "Fusion Workforce Reputation Management Cloud Service" is based on the number of active users with at least one of the following privileges. If a user is assigned more than one of the following privileges, that user is counted only once toward the service.

    • Compliance Mgr
    • Manage Workforce Reputation Administration
    • Reputation Dashboard Mgr
    • Reputation EE
    • Reputation Score Mgr
    • Search and Review Skills
  • Alison McClure
    Watch Newly Available 2019 Readiness Training - Oracle Cloud...45.0
    Announcement posted January 21, 2019 by Alison McClureSilver Medal: 2,000+ Points, tagged Architecture, BI, Commerce, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, HCM, HCM Customization Solutions, HCM Midsize - TBE, Maintenance, Marketing, Other, PPM, Procurement, Release, SCM, Talent, Upgrade, UX, Workforce Management, Workforce Rewards 
    Title:
    Watch Newly Available 2019 Readiness Training - Oracle Cloud Applications Readiness
    Abstract:

    Want to easily find the Readiness Training that has become available in the last 30 days?

    Here it is.

    Announcement:
     
    rrlogo2.png Latest Readiness Training

    Cloud Apps Super Users

    Want to know what readiness training has become available in the last 30 days? Here it is.

     

    Check out the latest training

    Let our Product Managers guide you through what's new in their products.

    Hear in-depth descriptions of the latest functionality

    See demos of the new, exciting features in action

    Understand best practices to help maximize the benefits to your organization

     

    Watch

    New Videos in:

    Copyright 2019, Oracle and/or its affiliates. All rights reserved. About Oracle | Legal Notices and Terms of Use | Privacy Statement
     
  • Alison McClure
    Watch Newly Available Readiness Training - Oracle Cloud...45.0
    Announcement posted October 15, 2018 by Alison McClureSilver Medal: 2,000+ Points, tagged Architecture, BI, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, HCM, HCM Customization Solutions, HCM Midsize - TBE, Maintenance, Marketing, PPM, Procurement, Release, SCM, Service, Talent, Upgrade, Workforce Management, Workforce Rewards 
    Title:
    Watch Newly Available Readiness Training - Oracle Cloud Applications Readiness
    Abstract:

    Want to easily find the Readiness Training that has become available in the last 30 days? Here it is.

    Announcement:
     
    rrlogo2.png Latest Readiness Training

    Cloud Apps Super Users

    Want to know what readiness training has become available in the last 30 days? Here it is.

     

    Check out the latest training

    Let our Product Managers guide you through what's new in their products.

    Hear in-depth descriptions of the latest functionality

    See demos of the new, exciting features in action

    Understand best practices to help maximize the benefits to your organization

     

    Watch

    New Videos in:

    Copyright 2018, Oracle and/or its affiliates. All rights reserved. About Oracle | Legal Notices and Terms of Use | Privacy Statement
     
  • Lisa Ozkan
    Environment Refresh - Service Entitlement Definition45.0
    Announcement posted October 20, 2015 by Lisa OzkanSilver Medal: 2,000+ Points, tagged Engagement Cloud, Financials, Global HR, GRC, HCM, Marketing, PPM, Procurement, SCM 
    Title:
    Environment Refresh - Service Entitlement Definition
    Announcement:

    A new service entitlement definition document has been released on Oct 9th, 2015, that describes the process for Environment Refresh (aka P2T/T2T) service requests.
    Where can I find out more?
    Please check Doc ID 2015788.1 for further details.

    Types of Environment Refresh:
    Environment Refresh is the service entitlement that you should request to migrate data from a source environment to a target environment. Currently there are two different types of environment refresh services available for our customers:

    1. Production-To-Test (P2T): From a production environment to a non-production environment
    2. Test-To-Test (T2T): From a non-production environment to another non-production environment, for those customers with multiple non-production environments.

    Environment Refresh Scheduling – Key Points To Consider:

    • 3-weeks advanced notice: Submit your Environment Refresh Service Request (SR) at least 3 weeks before the requested date.
    • Update levels: Source and target environments must be on the same update level for environment refresh to be performed (including language packs and TDE)
    • P2T blackout period: Stay away from blackout period for P2T requests! 2-week P2T blackout period exists every month between Stage (1st weekend) and Production (3rd weekend) monthly updates. See below calendar for September 2015 as an example.
    • Environment refresh and upgrades: P2T needs to be completed at least 72 hours prior to a scheduled release upgrade start date and time. Since P2T could take up to 48 hrs downtime, this means, the P2T should start 5 days (6 days if data masking is needed) prior to the start of your scheduled non-production environment upgrade. Furthermore avoiding the P2T blackout period is still needed.
    • Exception updates: When a customer requests and gets approved for an exception update due to business critical issue without a workaround, their previously scheduled P2T request may be cancelled. Because exception updates put the source and target environments at different update levels; and P2T cannot be executed till both environments are at same update level again. Please be aware of potential impact to your P2T requests before you request an exception update.
    • Concurrent updates: This option is available for implementing customers that are not live, and allows customers to have their non-production and production environments to be updated on the same schedule during their implementation. Since non-production and production environments are updated at the same time when customer requests Concurrent Update option, P2T blackout period is not applicable. In other words, these customers can request their P2T to be scheduled anytime during the month.

    Test-To-Production (T2P) Manual Data Migration:

    • Environment refreshes don’t support migrating data from a nonproduction environment to a production environment (Test-To-Production).
    • T2P is not a tool or cloud service that can be requested to happen automatically with an Environment Refresh SR.  Rather, it is a series of steps to manually migrate selected content from your test environment to another environment, such as production. Customer or SI will need to perform these steps as part of the implementation.
    • In order to manually migrate setup and other configurations from Test to Production, you can use tools such as Functional Setup Manager, File Based Loader.
    • See Note 1308404.1 for more information on FSM Configuration Package Migration and Note 1510288.1 - Guidance for Managing Customizations in Oracle Cloud Application Services: Flexfield Migration
    • For report migration see Note 1510577.1 - Guidance for Managing Customizations in Oracle Cloud Application Services: Business Intelligence Migration and Note 1611612.1 - How To Migrate Financial Reporting Studio Reports From One Instance To Another

     

  • Liff Thomas
    Introducing a New Help Delivery Model Beginning in Update...34.8
    Announcement posted September 12, 2019 by Liff ThomasGreen Ribbon: 100+ Points, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Learn - TEE, Marketing, PPM, Procurement, Release, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards 
    Title:
    Introducing a New Help Delivery Model Beginning in Update 19D
    Announcement:
     
    Oracle Cloud Customer Connect
    Introducing a New Help Delivery Model Beginning in Update 19D

    Hello Cloud Applications User,

    INTRODUCING A NEW HELP DELIVERY MODEL

    Beginning in Oracle Fusion Applications Cloud, Update 19D, you’ll experience a new and improved approach to accessing applications help.

    Instead of delivering help through a separate Applications Help portal, all help and documentation will now be available from a single location: the Oracle Help Center.  As before, Help links in the applications will continue to open topics that users need to complete their tasks.  But now the topics open in the context of a guide on the Oracle Help Center where you can easily see all the related content in a logical sequence.

    One thing that hasn’t changed, however, is your ability to manage your company-created help content to meet your business needs.

    BENEFITS OF THE NEW DELIVERY MODEL

    This new approach brings you an improved user experience:

    • Oracle Help Center is now the single solution for all your help and documentation
    • No sign-in is required to access help content
    • Fewer clicks are required to get help content
    • Help opens in a new browser tab or window so you can keep it open while you work
    • Help opens with a table of contents so it's easier to find additional related content
    • Oracle Help Center supports your mobile devices as well as your desktop
    • Management of your own company-created help remains the same

     

    >>  Click here to review detail of how you and your users can access help with this new approach and how you can continue to manage your company-created help.

    Integrated Cloud Applications & Platform Services
     
     
  • Gretchen Bulan
    Climb The Ranks! Earn Points & Badges In Oracle...35.0
    Announcement posted September 17, 2018 by Gretchen BulanSilver Medal: 2,000+ Points, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Global HR, HCM, HCM Midsize - TBE, Learn - TEE, Maintenance, Marketing, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards 
    Title:
    Climb The Ranks! Earn Points & Badges In Oracle University’s Free Online Education Platform
    Abstract:

    Learn about Oracle Cloud in Oracle LaunchPad and start earning points and badges for completing cloud training, quizzes and practice exercises.

    Announcement:
     
    Oracle Cloud Customer Connect
    Climb The Ranks! Earn Points & Badges In Oracle University’s Free Online Education Platform
    ou_specialist_small.png

     

     

    Access Oracle LaunchPad and complete training, quizzes and activities to earn points and badges in this new cloud learning tool. Share Oracle LaunchPad with your team to accelerate cloud adoption. 

     

    Integrated Cloud Applications & Platform Services
     
  • Erica (Leep) Anderson
    Using Oracle CX Solutions? Join our online book club to...24.7
    Announcement posted July 12, 2019 by Erica (Leep) AndersonBlack Diamond: 60,000+ Points, tagged Commerce, CPQ, Engagement Cloud, Field Service, Marketing, Service 
    Title:
    Using Oracle CX Solutions? Join our online book club to discuss the Experience Economy!
    Announcement:
     
    Oracle Cloud Customer Connect
    Using Oracle CX Solutions?

    Join our online book club to discuss the Experience Economy!

    Greetings!

    If you’re using Oracle CX solutions (e.g. Eloqua, Responsys, Service Cloud, Engagement Cloud, Field Service Cloud, CPQ Cloud, Commerce Cloud), we wanted to invite you to learn about Oracle's vision for what companies need to focus on in order to succeed in today's Experience Economy.

    This isn't the typical "fill out a form and read a whitepaper" request though.

    You are invited to participate in our Summer Book Club, hosted online in the Oracle CX Hero Hub. In this book club-themed experience, you will find activities to help you: 

    • Learn about Oracle's vision for the industry
    • Read about companies transforming and thriving with the help of Oracle CX solutions
    • Weigh in with your opinions and hear what you peers think
    • Access opportunities like getting featured in Forbes or hosting a meetup

    The Oracle CX Hero Hub is an advocacy portal that helps members grow their careers, networks and personal brand. You'll find opportunities to share your experience through success stories, speaking engagements, industry awards and more.

    Ready? Break out the coffee (or wine?), and get ready to read, discuss and learn with your peers. To get started, join the Oracle CX Hero Hub

     

    svc_book2.jpg

     

     

     

    Integrated Cloud Applications & Platform Services