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  • Bernice Lam
    Get Started in the Oracle Cloud Customer Connect Community144.8
    Announcement posted June 21, 2013 by Bernice LamBronze Crown: 15,000+ Points, tagged Architecture, BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Marketing, Other, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, UX, Workforce Management, Workforce Rewards 
    Title:
    Get Started in the Oracle Cloud Customer Connect Community
    Announcement:

    Last updated: July 25, 2018

    Welcome to Cloud Customer Connect – Oracle's premiere online cloud communityspecifically designed to promote peer-to-peer collaboration and sharing of best practices, enable customers and partners to keep pace with product strategy, and provide a cloud solution feedback channel directly to Oracle development.

    Follow these steps to help you get started:

    Have questions? Check out the Help page for answers, or visit the Site Feedback and Questions forum to ask a member of the Customer Connect team.

    We look forward to your participation in the community!

  • Sarah Smart
    #FinTech taking off with Oracle PaaS4SaaS5.0
    Announcement posted May 23, 2016 by Sarah SmartSilver Medal: 2,000+ Points, tagged Architecture, BI, CPQ, Engagement Cloud, Financials, Fusion, Global HR, HCM, OAUX, PPM, Procurement, SCM, UX 
    Title:
    #FinTech taking off with Oracle PaaS4SaaS
    Abstract:

    New posts cover an event with Profource that focused on building an ERP Cloud solution using the UX Cloud RDK

    Announcement:

    Financial technology innovation and the future of banking are hot topics. Wondering how the importance of financial applications and the Cloud fits into the OAUX PaaS4SaaS enablement offered to Oracle Partners? One example from EMEA: a Profource event summed up by Ultan O’Broin in this new post on the UsableApps blog. The event focused on building a Banking Cloud (ERP) solution using the UX Cloud RDK. This a great story about a FinTech solution, Ultan says, and it's our first hands-on event using the Release 10 Cloud UX RDK. 

    Pam Koertshuis, a Profouce consultant, also wrote about building the Banking Cloud solution with OAUX in this post.

    Image:
  • Sarah Smart
    A few notable events from 20155.0
    Announcement posted February 4, 2016 by Sarah SmartSilver Medal: 2,000+ Points, tagged Engagement Cloud, Financials, Fusion, General, Global HR, HCM, OAUX, Other, PPM, Procurement, SCM, UX 
    Title:
    A few notable events from 2015
    Abstract:

    We wrapped up OpenWorld and moved on to UKOUG so fast, we didn’t have time for a recap till now!

    Announcement:

    Now that the OAUX team has had a chance to breathe in 2016, we’d love to tell you about the cool stuff we did at the end of last year.

     

    UKOUG CONFERENCE REVIEW: Interested in what the OAUX team did at UKOUG’s 2015 Applications Conference and Exhibition 2015 in the United Kingdom in December? Read about the community quest, sessions, and more on Storify or VoX.   

     

    STILL THINKING ABOUT OPENWORLD: Profit Online takes a look at the OAUX Exchange, a special event held at Oracle OpenWorld every year, in this new article. In case you missed it, look for a cameo from OAUX Group Vice President Jeremy Ashley in this OpenWorld 2015 video from Oracle executives on cloud applications development.  And Lucas Jellema, a friend of the OAUX team from Amis, announced a whitepaper covering Oracle OpenWorld 2015 that shows how the philosophies of the OAUX team came through in demos shown at the conference. Download the whitepaper here.

    Image:
  • Sarah Smart
    A Glance at Smartwatches in the Enterprise: A Moment in Time...5.0
    Announcement posted May 4, 2015 by Sarah SmartSilver Medal: 2,000+ Points, tagged Engagement Cloud, Financials, Global HR, OAUX, PPM, Procurement, SCM, UX 
    Title:
    A Glance at Smartwatches in the Enterprise: A Moment in Time Experience
    Abstract:

    Check out some of our ideas about designing apps for *that* smartwatch -- and every other smartwatch, too!

    Announcement:

    The wearable technology space is currently focused on smartwatches. Maybe you’re planning to get an Apple Watch, or maybe you already have one. Perhaps you’re interested in another kind of smartwatch or other wearable device and want to know Oracle’s position on wearables and the user experience. 

     

    Applying the Oracle Applications Cloud design philosophy to the smartwatch calls for an ideal realization of the first step of “Glance, Scan, Commit.” The UX needs to be simple, flexible, intuitive, and most of all, convenient. Smartwatch wearers need to keep that “right here, right now” feeling, having exactly what they need right when they need it.

     

    We’re excited by Apple’s announcement about their smartwatch, and we’re even more excited to show you what Oracle is doing about it. Click here to learn what we’ve already done and how that’s influencing the Oracle user experience.

  • Gretchen Bulan
    Access Free Oracle SaaS Education in Oracle LaunchPad25.0
    Announcement posted August 29, 2018 by Gretchen BulanSilver Medal: 2,000+ Points, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, Global HR, GRC, HCM, HCM Midsize - TBE, Learn - TEE, Marketing, PPM, Procurement, SCM, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards 
    Title:
    Access Free Oracle SaaS Education in Oracle LaunchPad
    Abstract:

    Oracle University is pleased to offer Oracle Cloud free online adoption education at no cost for all SaaS application customers and others interested in these cloud technologies. 

    Announcement:
     
    Oracle Cloud Customer Connect
    Introducing Oracle LaunchPad

    Access Free Oracle SaaS Education in Oracle LaunchPad

    Oracle University is pleased to offer Oracle Cloud free online adoption education at no cost for all SaaS application customers and others interested in these cloud technologies. Available education includes:

    OU_launchpad_last_small.png
    • Oracle LaunchPad – 24/7 digital learning platform featuring over 3,000 training topics, practice and skill checks
    • Quick Start Live Events – ½ day, live virtual sessions for cloud introduction and product overview
    • Guided Learning Starter Pack – initial guided learning flows embedded within certain SaaS applications. This option is available for HCM Cloud, Oracle Talent Management, Oracle Sales Cloud, Oracle ERP Cloud Financials and Oracle ERP Procurement

    Oracle Cloud education begins with Oracle LaunchPad! Oracle Cloud Customer Connect members are invited to experience Oracle LaunchPad and share this opportunity with colleagues. Accelerate cloud adoption within your team through essential training, engaging quizzes and activities and points and badges to show your skills progression.  

    Integrated Cloud Applications & Platform Services
     
     
  • Katrine Haugerud
    Action Required: Review the Oracle Applications Cloud -...5.0
    Announcement posted January 30, 2015 by Katrine HaugerudGold Trophy: 10,000+ Points, tagged Engagement Cloud, Financials, General, HCM, Other, Patch, PPM, Procurement, Release, SCM, Talent, Upgrade 
    Title:
    Action Required: Review the Oracle Applications Cloud - Fusion Applications Update Policy
    Abstract:

    The Update Policy has been revised - please review!

    Announcement:
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    Oracle Cloud
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    Announcement Review the Oracle Applications Cloud - Fusion Applications Update Policy
    Hello Oracle Cloud User,

    We strongly recommend that you periodically review the Oracle Applications Cloud Policy and Process documents to take full advantage of the many services available to you. A key document has been updated and we recommend that you review and bookmark it for future reference:

    If you would like to provide feedback, please click on the Give Feedback link located in the upper-right corner in My Oracle Support.

    Thank You,
    Oracle Applications - Empowering Modern Business in the Cloud
     

     

  • Katrine Haugerud
    Announcement: Meltdown and Spectre Vulnerabilities...5.0
    Announcement posted January 29, 2018 by Katrine HaugerudGold Trophy: 10,000+ Points, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Marketing, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards 
    Title:
    Announcement: Meltdown and Spectre Vulnerabilities Remediation
    Abstract:

    Meltdown and Spectre Vulnerabilities Remediation - direct emails were also distributed to customer contacts during the week of 1/22/18.

    Announcement:

    Oracle has developed patches to address the Intel processor design flaws leading to the Spectre (CVE-2017-5753, CVE-2017-5715) and Meltdown (CVE-2017-5754) vulnerabilities. 

    In accordance with Oracle’s security update policies, Oracle will deploy these patches during upcoming weekends. You'll be notified one week in advance of your HCM being scheduled for the patching activity.

    In accordance with our vulnerability information policies, Oracle will not provide additional information about the specifics of vulnerabilities beyond what's provided in the Critical Patch Update (or Security Alert) advisory and pre-release note, the pre-installation notes, the readme files, and FAQs.

     

     

    Resources

  • Katrine Haugerud
    Announcement: Oracle Cloud Applications Moving to the Global...15.0
    Announcement posted May 18, 2016 by Katrine HaugerudGold Trophy: 10,000+ Points, tagged CPQ, Engagement Cloud, Enterprise Planning, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Learn - TEE, Marketing, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE 
    Title:
    Announcement: Oracle Cloud Applications Moving to the Global Nerve Center
    Announcement:
    gnc-banner-2.jpg
    gnc-icon.png Global Nerve Center (GNC) - What is it?
    Announcing the Next Generation of Oracle's Cloud Operations - Global Nerve Center
    Oracle has invested heavily in creating the next generation of Oracle’s Cloud operation center. In addition to the 21 Cloud Data Centers and Support worldwide, we are now pleased to introduce the Global Nerve Center (GNC).
    What Is the Global Nerve Center?
    The Global Nerve Center centralizes the best Cloud operations resources into locations worldwide. Oracle has constructed three massive, always-on, new command and operational facilities. These geographically-distributed locations provide a 24/7 ‘follow-the-sun’ support model, with the ultimate goal to improve the customer experience and success:
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    Reading, UK – operational ramp-up started September 2015
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    Bangalore, India – operational ramp-up started December 2015
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    Bozeman, Montana – operational ramp-up planned for August 2017
    These three linked facilities are dedicated to handling maintenance activities, unplanned outages and incidents, and will provide more cogent, accurate, and timely information around outages and incidents. In addition to investing in the latest, cutting edge technology, we are also 100% committed in investing in our people. At the end of the day, it is the people that make the biggest difference.
    Oracle’s Cloud Services are being transitioned to this next generation Cloud operations center over time with several services already operational in GNC. The Fusion Applications Cloud Service is the next service scheduled to transition to GNC, and is targeted to be fully operational by the 2nd quarter of 2016.
    Global Nerve Center Benefits
    The investment in the GNC will enable Oracle to deliver a next generation cloud customer experience. Direct benefits:
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    Keeping up with your business – Dedicated to perform at ‘speed of light’ allowing you to scale when needed and reduce issue to resolution time.
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    System Availability – Continuous monitoring to minimize issues, benchmark performance, and maximize uptime.
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    Transparency – Insight into system status, notifications, and other key resources
    Finally, these facilities are built to support the highest US and UK government security standards for Cloud operations. Customer visits are encouraged, and individuals who have toured the facilities are comparing them to NASA and ESA mission launch and control facilities!
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  • Lisa Ozkan
    Announcement: Transport Layer Security (TLS) Version...5.0
    Announcement posted August 13, 2019 by Lisa OzkanSilver Medal: 2,000+ Points, tagged Financials, Fusion, Global HR, HCM, HCM Customization Solutions, Talent, Workforce Management, Workforce Rewards 
    Title:
    Announcement: Transport Layer Security (TLS) Version 1.1 to be Disabled for All Fusion Environments
    Abstract:

    Transport Layer Security (TLS) Version 1.1 to be Disabled for All Fusion Environments

    Announcement:
     
    Oracle Cloud Customer Connect
    Announcement

    Transport Layer Security (TLS) Version 1.1 to be Disabled for All Fusion Environments

    To align with industry best practices for data security and integrity, Oracle Fusion SaaS is disabling TLS version 1.1 communication protocols. The new supported version will be TLS 1.2.

    This process will begin in late September 2019 and is scheduled to complete by the end of November 2019.  As of August 9, 2019, all customers received an initial communication with dates of the deprecation. Customers will receive reminder notifications 30 days and 7 days prior to the start of the activity.  We will also post information in My Oracle Support.  Please note that because this work is done at the data center level, we cannot perform a separate stage and production cutover.

    Please review Disabling TLS 1.0/1.1 for Fusion SaaS (Doc ID: 2485420.1) for more information.

    Integrated Cloud Applications & Platform Services
     
     
  • Bernice Lam
    Announcing an Improved Points System64.9
    Announcement posted June 3, 2018 by Bernice LamBronze Crown: 15,000+ Points, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Financials, Fusion, General, Global HR, GRC, HCM, HCM Customization Solutions, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards 
    Title:
    Announcing an Improved Points System
    Announcement:
     
    Oracle Cloud Customer Connect
     
    Announcing an Improved Points System

    At Oracle, we know our community members are special, therefore we are constantly looking for new ways to deliver a unique and rewarding online community experience.

    Recently, we conducted 3rd party research on gamification and incentivization with the goal of increasing community collaboration, and we have identified an optimization opportunity.

    As a result, our activity-driven points system has been adjusted to align with current social best practices.  For example, members are now rewarded with more points when commenting on posts, providing product ideas, or rating other member's contributions.  By promoting collaboration, the whole community becomes more vibrant, all while contributors grow their personal brand and reputation.

    For more details, please visit the Reputation Management – Champion Level page.

    Integrated Cloud Applications & Platform Services