Integrations and APIs for Service

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  • Mohamed Hossam
    Error when build Warning Accelerator SRM2
    Topic posted 1:55 PM by Mohamed HossamRed Ribbon: 250+ Points 
    Title:
    Error when build Warning Accelerator SRM
    Content:

    I got those messages

    Warning 40 The primary reference "RightNow.AddIns.AddInViews" could not be resolved because it was built against the ".NETFramework,Version=v4.7.1" framework. This is a higher version than the currently targeted framework ".NETFramework,Version=v4.5". Accelerator.SRM.CreateReplyAddIn

    and 

    Error 41 Metadata file 'F:\accelerators-master\projects\Accelerator.SRM.ServiceStatusBarAddIn\bin\Debug\Accelerator.SRM.ServiceStatusBarAddIn.dll' could not be found F:\accelerators-master\projects\Accelerator.SRM.CreateReplyAddIn\CSC Accelerator.SRM.CreateReplyAddIn

     

     

    can any one help?

    Version:
    19A
  • Timur Shaikhiev
    Can I use CefSharp in Add-In?1
    Topic posted July 19, 2019 by Timur Shaikhiev 
    Title:
    Can I use CefSharp in Add-In?
    Summary:
    CefSharp usage in customer Add-Ins
    Content:

    I'm developing Add-In for Oracle RightNow. I need to open my web application inside RightNow desktop app. Currently I use standard .NET WebBrowser control (IE 11 inside) and I want to switch to Chromium Embedded Framework (CEF).

    I see that RightNow is already deployed with CEF/CefSharp DLLs. Does anybody know they can be used in customer Add-Ins or they are just for Oracle's internal use and can be removed anytime without warning?

    I cannot deploy my Add-In with my own versions of CEF/CefSharp because CEF has a limitation "one instance per process" and RightNow creates one already.

  • Saju Kumar
    Incident File attachment using SOAP C#3
    Topic posted July 18, 2019 by Saju Kumar 
    Title:
    Incident File attachment using SOAP C#
    Content:

    Hi Everyone,

    I'm new to C# coding and I'm trying to build a RN Soap API C# code for Incident file attachment. I managed to developed C# code for Incident standard, custom fields and custom objects but I struggling in file attachment.

    Can anybody help me with the sample C# code for Incident file attachment?

    I'm looking to attach a file (.txt) when Incident created from outside RN. 

    Thanks

    Saju

  • Janusz Jasinski
    OSC-CREST-00013 - Unrecognised resource25.0
    Topic posted July 17, 2019 by Janusz JasinskiBronze Crown: 15,000+ Points, tagged Connect PHP, REST 
    Title:
    OSC-CREST-00013 - Unrecognised resource
    Content:

    Hi,

    Please see code below - so I'm trying to upload Base64 data as an attachment to an incident.

    However I get this error:

    {
        "type": "https://mydomain.custhelp.com/services/rest/connect/exceptions/OSC-CREST-00013",
        "title": "Unrecognised resource",
        "status": 404,
        "detail": "Resource with id 705951 not found",
        "instance": "https://mydomain.custhelp.com/services/rest/connect/v1.3/incidents/705951/fileAttachments",
        "o:errorCode": "OSC-CREST-00013"
    }

    This incident exists though - I can confirm this by going to the link the error says does not exist. This code sits in the model.

    Am I doing anything obviously wrong?

    Code Snippet:
  • madan mohan
    To get the Absence Types available1
    Topic posted July 9, 2019 by madan mohan, tagged REST 
    Title:
    To get the Absence Types available
    Summary:
    To get the Absence Types available in an organization
    Content:

    Hi,

    We are trying to utilize the APIs for creation of absence request. We are able to post an absence request . As an input we need to provide the absence type for creating an absence request. Is there any API which we can utilize to get the list of absence types configured in an organization?

    Thanks in advance.

    Regards,

    Madan

    Version:
    hcmRestApi/resources/11.13.18.05
  • Simone Vanotti
    OIC Use CriptJS Library
    Topic posted July 1, 2019 by Simone VanottiGreen Ribbon: 100+ Points, tagged Connect PHP, Custom Process Models - CPMs, REST, SOAP 
    Title:
    OIC Use CriptJS Library
    Summary:
    OIC Use CriptJS Library
    Content:

    Hello,

    I need to use a CriptoJS Library in call JS in an integration ( Oracle Integration Cloud Service).  Somebody know how to do it ?

    I should write the follow code in my js call but when run the integration, It finish in error becaus does not identifier "CryptoJS":

    var signature = CryptoJS.HmacSHA1(baseString, key).toString(CryptoJS.enc.Base64);

     

    Thanks,

    Simone

  • Simone Vanotti
    OIC Netsuite Connection Timeout1
    Topic posted July 1, 2019 by Simone VanottiGreen Ribbon: 100+ Points, tagged Connect PHP, Custom Process Models - CPMs, REST, SOAP 
    Title:
    OIC Netsuite Connection Timeout
    Summary:
    OIC Netsuite Connection Timeout
    Content:

    Hello,
    I'm using a trial version of OIC. My scope is that to create an integration between oracle HCM and Netsuite. I've create HCM connection, tested e validated with successfull it.
    When I created the Netsuite Connection with your adapter, It went in Timeout error, I tried with the Credential Authentication and with Token Based Auth in security configuration. I received ever the follow error:
    CASDK-0002 : Unable to access the host javax.xml.soap.SOAPException: Message send failed: Connection timed out (Connection timed out) ===== reqeust ======== SOAPAction:getDataCenterUrls Content-Type:text/xml; charset=UTF-8 Content-Length:261 <env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/"><env:Header/><env:Body><urn:getDataCenterUrls xmlns:urn="urn:platform_2019_1.webservices.netsuite.com"><urn:account>TSTDRV2123673</urn:account></urn:getDataCenterUrls></env:Body></env:Envelope>
    javax.xml.soap.SOAPException: Message send failed: Connection timed out (Connection timed out) ===== reqeust ======== SOAPAction:getDataCenterUrls Content-Type:text/xml; charset=UTF-8 Content-Length:261 <env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/"><env:Header/><env:Body><urn:getDataCenterUrls xmlns:urn="urn:platform_2019_1.webservices.netsuite.com"><urn:account>TSTDRV2123673</urn:account></urn:getDataCenterUrls></env:Body></env:Envelope>
    Message send failed: Connection timed out (Connection timed out) ===== reqeust ======== SOAPAction:getDataCenterUrls Content-Type:text/xml; charset=UTF-8 Content-Length:261 <env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/"><env:Header/><env:Body><urn:getDataCenterUrls xmlns:urn="urn:platform_2019_1.webservices.netsuite.com"><urn:account>TSTDRV2123673</urn:account></urn:getDataCenterUrls></env:Body></env:Envelope>
    Connection timed out (Connection timed out)
    The security configuration is correct because I've tested a SOAP call with the same configuration in postman and I get a success.
    Can you help me please?

    Version:
    1
  • Julie F
    OSC-CREST-00028 You are forbidden to access this site.Answered10
    Topic posted June 28, 2019 by Julie FBronze Trophy: 5,000+ Points, tagged Connect PHP, REST 
    Title:
    OSC-CREST-00028 You are forbidden to access this site.
    Summary:
    API to update custom objects gives 403 Forbidden error
    Content:

    We have set these two configurations settings correctly for our domain:

    SEC_PAPI_INTEG_HOSTS_REST

    PAPI_CORS_DOMAIN_LIST

    We have given a user specifically set up permissions for our custom objects and have also tried with a full admin account.

    We keep getting 403 Forbidden error which shows OSC-CREST-00028 You are forbidden to access this site.

  • Avadhoot Kulkarni
    Query with IN clause with one/more negative values is...
    Topic posted June 26, 2019 by Avadhoot Kulkarni, tagged SOAP 
    Title:
    Query with IN clause with one/more negative values is failing for INTEGER column
    Summary:
    WHERE clause contains mismatched data types in comparison
    Content:
    I am trying to query the following in soap v1.3 and v1.4 and its throwing error message like : WHERE clause contains mismatched data types in comparison
     
    select INTEGERCOL from GTABLE2 where INTEGERCOL in (-5,-15) order by INTEGERCOL
     
    The same query is working fine with soap version 1.2
     
    But the following query is working fine: 
    select INTEGERCOL from GTABLE2 where INTEGERCOL in (5,15) order by INTEGERCOL
     
    The query is failing if I include one/more negative numbers OR a null value in the IN clause. 
     
     
  • Manjit SIngh Arora
    Event notifications Implementation via SOAP API5.0
    Topic posted June 26, 2019 by Manjit SIngh Arora, tagged SOAP 
    Title:
    Event notifications Implementation via SOAP API
    Summary:
    I am not able to get the response although i am able to create Event Subscription via SOAP UI
    Content:

    Hi Everyone,

    I am trying to implement EventSubscriptionNotification via SOAP whenever an contact is created in Instance. i could create instance of eventSubscription through Soap API. Also record is getting created in EventSubscription object where endpoint is set. But i am not able to get the respond at the endpoint URL.

    Could anyone suggest me detailed steps what configuration needs to be done at enpoint URL if any.

    or any detailed steps for implementing the same.

    Note*: I have followed this thread , will appreciate if anyone else has this figured out in detailed.

    Thanks!

     

     

     

    Code Snippet:

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