For partners that build or integrate commercially available applications and service solutions with the Oracle Cloud Platform
For partners that provide implementation or managed services around Oracle Cloud Applications
Hi ,
Plz let me know how to add Field values into Thread text.
$parent_inc and $inc_tmp are two objects.
$f_count = count($parent_inc->Threads);
$parent_inc->Threads[$f_count] = new RNCPHP\Thread();
$parent_inc->Threads[$f_count]->EntryType = new RNCPHP\NamedIDOptList();
$parent_inc->Threads[$f_count]->EntryType->LookupName = 'Staff Account';
$parent_inc->Threads[$f_count]->ContentType->ID=2;
//this red color code giving me error
$parent_inc->Threads[$f_count]->Text = "This Incident was closed and merged into " . $inc_tmp.ReferenceNumber . " - " . $inc_tmp.Subject ;
Error : Object of class RightNow\Connect\v1_3\Incident could not be converted into string.
Help is needed. It is urgent.
Regards
Jagadeesh
HI ,
I am writing object event handle using connect PHP and querying incident object as below to fetch value from a system attribute which is highlighted in RED color.
$roql_result_set = RNCPHP\ROQL::query("SELECT Incident.ID ID, Incident.PrimaryContact.ParentContact.ID CID, Incident.CustomFields.CO.ParentIncident CHILD FROM Incident WHERE Incident.ID = " . $object->ID);
This query works fine Connect object Explore ( ROQL Editor in Customer Portal),
The same is not working in Connect PHP in below mentioned code.
while ($roql_result = $roql_result_set->next())
{
while ($row = $roql_result->next())
{
$inc_tmp = RNCPHP\Incident::fetch($row[CHILD]);
}
}
I am getting error undefined constant .
Need your help on this . Appreciate fast reply.
I am using connect PHP v1_3 on 19B version.
Regards
Jagadeesh
Hi,
How can we create custom fields on Contact object through SOAP API XML format? I tried creating one but getting below error.:
Can anyone suggest please.
Hi Guys,
I am trying to achieve an integration between Service Cloud and Eloqua where if a contact is updated in Service Cloud, the contact is updated in Eloqua through OIC. Based on the documentation am using, an event handler should be created to trigger the process. Can anyone share any information, ideas or documentation on how to go about this?
Thanks,
Sylvia
Hi,
We are looking to know what the default 'PageSize'(see attached PageSize.png) is for our production instance of Oracle Service Cloud (https://students.connect.curtin.edu.au/) for the SOAP API QueryCSV request?
Can the current default value be viewed anywhere without having to contact Oracle?
We believe it has never been altered, but it could be affecting an important integration involving Oracle Integration Cloud and Oracle Eloqua that we are trying to launch.
I am developing a CPM that copies a number of fields from a parent incident to a child incident. I found the "shareFile" functionality, which is great for the attachments. It's working great, except that after the attachments have been copied, the child incident shows the attachments connected to every single thread item. (See attached picture.) If I look at the attachment tab, there are just the two attachments, so it's doing the right thing, except for how it appears to be attached to every thread item.
Here's the relevant code:
Any ideas?
Hi ,
I have a requirement where I want to use the underlying API that is used to create incidents from Custom Portal Ask a question page.
I need the api name and request and response formats so that I can call the same API from other pages of our company portals(Different product pages)
What is the API that is available under submit your question page ?
Please let me know.
Kind Regards
Jagadeesh G
Hi ,
Can any one tell me how to use
https://test123.custhelp.com/services/rest/connect/v1.4/countries?q=lookupName=%27US%27
I get following error
"type":"https://sandals--tst1.custhelp.com/services/rest/connect/exceptions/OSC-CREST-00025","title":"Bad Request","status":400,"detail":"Request does not contain OSvC-CREST-Application-Context header"
where as if I use v1.3
https://test123.custhelp.com/services/rest/connect/v1.3/countries?q=lookupName=%27US%27
i get results properly.
Please let me know.
Regards
Jagadeesh
Hi Experts,
Does anyone here have tried to Integrate Quick Base to OSvC? Is this possible?
Thank you,
Jepee
Hi ,
I am working on REST API. As a part of requirement I need to check whether a lookupName existing in namedID of Contacts Resource ?
Dummy Example link is below. This link fetches me all States or Provinces details of a Contacts resource. Is there any way I can query a particaluar value from this NamedID values..like State value 'AK' or 'AL'
https://testdev.orgtest.com/services/rest/connect/v1.3/namedIDs/contacts/address/stateOrProvince
"items": [ { "id": 1, "lookupName": "AK", "links": [ { "rel": "canonical", "href": "https://testdev.orgtest.com/services/rest/connect/v1.3/namedIDs/contacts/address/stateOrProvince/1" } ] }
https://testdev.orgtest.com/services/rest/connect/v1.3/namedIDs/contacts/address/stateOrProvince?q=lookupName=%27AL%27
I am trying this way but resulting in Bad Request -400
Please let me know.
Regards
Jagadeesh .
S | M | T | W | T | F | S |
---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | 7 |
8 | 9 | 10 | 11 | 12 | 13 | 14 |
15 | 16 | 17 | 18 | 19 | 20 | 21 |
22 | 23 | 24 | 25 | 26 | 27 | 28 |
29 | 30 | 31 |