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  • Bob Von Der Ahe
    Unable to Subscribe to CX Engagement Cloud - Sales Digital...1
    Topic posted April 30, 2019 by Bob Von Der AheRed Ribbon: 250+ Points, tagged Discussion Forums 
    Title:
    Unable to Subscribe to CX Engagement Cloud - Sales Digital Assistant forum
    Summary:
    See above
    Content:

    Not sure why it is not letting me in.   Profile is fairly updated

    Version:
    19A Engagement Cloud
    Image:
  • Robin Chatterjee
    Fix the rating system Please133.0
    Topic last edited October 4, 2018 by Robin ChatterjeeBlack Diamond: 60,000+ Points, tagged Discussion Forums, Personal Settings and Preferences 
    Title:
    Fix the rating system Please
    Summary:
    is a one star rating good ? is a three star rating good ? why stars dont cut it
    Content:

    This is what I posted about someone who gave a comment a one star rating....

     

    Also seeing as you have used the one star rating on another note what do you make of the forum rating system ?  personally find the star system reminiscent of music library rankings. In which to me anything below 3 is a negative rating . 3 is meh and 4 and 5 are good and very good respectively.  There are others who disagree and say any star rating is a good rating but that basically removes the ability to downvote a post like you seemed to be doing .. in that sense the slashdot rating system makes more sense for a community than a 1 star to 5 star rating system...

    So my question is if a community has a star rating system like this one that goes from one to five and once you rate a comment you cannot unrate a comment and there is no default rating what constitutes a good rating . Is a one star good and a 5 star better ? Or is a one star bad and a 3 star meh making a 5 star brilliant ? why not use something like facebook likes or XDA thanks or slashdot 1 to 5 with a modfier ? this star system is very ambiguous. set a default rating or have a negative positive system... but this system is too open to interpretation and there are no visible forum admin guidelines...

     I see both Hemal and Mimi are supposed to get a notification for this so I would like them to officially weigh in on this topic... :) and provide a counterveiling view...

     

    cheers 

    Robin

  • Swati Gupta
    Unable to attach more than 4 documents3
    Topic posted February 26, 2019 by Swati GuptaRed Ribbon: 250+ Points, tagged Discussion Forums 
    Title:
    Unable to attach more than 4 documents
    Summary:
    Unable to attach more than 4 documents
    Content:

    Hi,

    I am unable to attach more than 4 documents and 2 videos. Any future enhancements planned on this?

    Thanks,

    Swati

  • Arun Kumar Krishnan
    Signature for Messages25.0
    Topic posted February 20, 2019 by Arun Kumar KrishnanBlack Diamond: 60,000+ Points, tagged Discussion Forums, Personal Settings and Preferences 
    Title:
    Signature for Messages
    Summary:
    Signature for Messages
    Content:

    Dear Team,

    Can we have one placeholder where we can define our signature that reflects in each of the new topic we post / reply etc.,?

    This would help us to reduce typing every time like below:

    Thanks,

    <Name>

    I am doing this now :)

    Thanks,

    Arun

  • Phillip Jones
    Customer Connect - Areas of Interest - Update ProfileAnswered55.0
    Topic posted September 27, 2018 by Phillip JonesGold Medal: 3,500+ Points, tagged Discussion Forums, Help Center, Personal Settings and Preferences 
    Title:
    Customer Connect - Areas of Interest - Update Profile
    Summary:
    I am looking to update my "Areas of Interest" in my Cloud Customer Connect profile.
    Content:

    I am looking to update my "Areas of Interest" in my Cloud Customer Connect profile. When I click on my name at the top of the Customer Connect site (after signing in), in my profile, there is a section called "Areas of Interest". I wanted to check and see if there were any other areas I could add since I have taken on a few new roles. Is it possible to update this information in my profile?

    Thanks!

    Image:
  • Ron Van Aken
    Forum Purpose: Desktop and UI Extensibility
    Topic posted January 24, 2019 by Ron Van AkenRed Ribbon: 250+ Points, tagged Discussion Forums 
    Title:
    Forum Purpose: Desktop and UI Extensibility
    Summary:
    The purpose of this forum (Desktop and UI Extensibility) is unclear and could use more pinned Quick Start Guidance.
    Content:

    Shiv's been doing some great work generating awesome content for extending web-based UIs with JavaScript.

    This forum would benefit from more pinned content from Oracle.  For example:

    • PHP for custom processes (setting up a dev environment)
    • AddIn development for the .Net desktop client
    • Creating and working with custom objects

    Also this forum seems name-challenged.  For most people, Desktop and UI are too similar to be in a list of different things.  I think you actually mean extensibility for the .Net and browser-based desktop clients.

    The Welcome statement at the top of the forum would benefit from a technical description disambiguating the purpose and terms.  The current descriptive text is word for word the same several other forms.  It's probably cut/paste when the forums were first set up.

    I'd be happy to contribute some descriptive text but I'm not 100% sure about the scope.

    How about this?

    • Custom objects
    • .NET Agent client: AddIns, PHP Processes
    • Browser Agent client: JavaScript, PHP Processes
    • Did I miss anything?

    Please let me know if I can help.  Thanks.

    Cheers,

    Ron

  • M Sridhar
    Can't post a Topic in Product Hub Except Integration...2
    Topic posted December 2, 2018 by M SridharSilver Medal: 2,000+ Points, tagged Discussion Forums, Event Pages, Help Center, Networking, Personal Settings and Preferences, Search, Subscriptions 
    Title:
    Can't post a Topic in Product Hub Except Integration Area
    Summary:
    Can't post a Topic in Product Hub Except Integration
    Content:

    I Can't post a Topic in Product Hub Except Integration, Please let me know steps to get the access to product hub and supply chain cloud

    Thanks,

    Sridhar

  • sarah wright
    Linking to an anchor within another answer/article1
    Topic posted November 20, 2018 by sarah wright, tagged Discussion Forums, Help Center 
    Title:
    Linking to an anchor within another answer/article
    Summary:
    I'm linking to a specific anchor in another article, yet it won't work and takes me to the main article rather than the specific section.
    Content:

    Hi All,

     

    Just finding my feet with all of this. 

    I want to link to a specific (already anchored) section of one answer/article, from another. This is what i've got:

     

    This is the record where im coming from..

     <a href="******.custhelp.com/app/answers/detail/a_id/7034/#three" id="three" target="_blank">here</a>

     

    This is where I want to go to, which is on another answer in our Knowledgebase:

    <a id="three" name="three">three</a>

     

    I've got it as a URL hyperlink, opening in a new window. 

    Is there something i'm doing wrong?

    many thanks

     

     

     

     

    Version:
    18c
  • Jonathan Goldsmith
    Error 403 Permission Denied55.0
    Topic posted August 3, 2017 by Jonathan GoldsmithRed Ribbon: 250+ Points, tagged Discussion Forums, Help Center 
    Title:
    Error 403 Permission Denied
    Summary:
    Trying to Access Learning Page
    Content:

    I am trying to access the Learning forum and am getting a Permission Denied message. Does anybody know who to contact about this or how to get access? Thank you

  • Jerry Ursetti
    Maximum allowed tags error55.0
    Topic posted October 15, 2018 by Jerry UrsettiBronze Medal: 1,250+ Points, tagged Discussion Forums 
    Title:
    Maximum allowed tags error
    Summary:
    Problem with maximum allowed tags
    Content:

    I just tried posting a topic in the Database forum.. I selected 4 tags. When I tried to Save and Preview I got an error:

    Maximum allowed tags is 4. You have 4 selected

    I unselected one of the tags and was able to save, preview and post.

    If I am allowed to select a maximum of 4 tags, why could I only select a maximum of 3?

    Thanks.

    Jerry