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  • Oleg Meshcheryakov

    Hi Hemal,

     

    could you please double-check the address you provided? Is it "connect-help_ww@oracle.com" or "cloud_connect-help_ww@oracle.com" ?

  • Hemal Kapasi

    Hi Marc,

    I forgot to clarify earlier, the ideas in Your Dashboard does not mean they are restricted. The dashboard is for your ease of access to your ideas. These ideas are visible to all users who have access to the Idea Lab and I noticed that your idea already has a couple of votes too.

    Hemal

  • Hemal Kapasi

    Hi Marc,

    All the content in the idea lab is exposed to licensed SaaS users only. That's the reason, you are seeing the idea as restricted. This cannot be changed as we are not exposing the ideas to public.

    Thank you
    Hemal

  • Hemal Kapasi

    Hi Oleg,

    Please ask the customer to send am email with his details to cloud connect-help_ww@oracle.com

    Hemal

     

  • Hemal Kapasi

    Hi Susan, 

    You should be able to create an idea now. 

    Sorry for the inconvenience,

    Thank you
    Hemal

  • Susan Dinh

    Hi Hemal,

    I've the same issue as couldn't post an idea. Please update my account with proper access.
    Thanks,

    Susan

     

  • Hemal Kapasi

    Hi Bill,

    You are unable to post in the Financials forum as you can only get read access to these forums. Contribution access is available only to licensed customers. Your organization does not have a valid license for any of these cloud services.

    I apologize for the inconvenience.

    Thank you

    Hemal

  • Hemal Kapasi

    Hi Orit,

    Which post are you trying to delete? If you have any specific requests, please send an email to cloudconnect-help_ww@oracle.com

    Thank you
    Hemal

  • David Nelson

    Good to know, thanks Bernice.

  • Bernice Lam

    Hi David - Thank you for your valuable feedback. We are currently reviewing your suggestion with our development team. In the meantime, feel free to post on this forum for assistance.

    Regards,
    Bernice

  • David Nelson

    Thank you Bernice for fixing this! Do you know if end users will be able to edit titles in the future?

  • Bernice Lam

    Hi David, thanks for bringing this to our attention. The title of your idea has been updated.

  • Bernice Lam

    Hello - Thanks for bringing this to our attention.

    We have unchecked the best answer for this post. You may now re-do your selection.

     

  • Hemal Kapasi

    Hi Janelle,

    Thank you for being a valued member of Oracle Cloud Customer Connect.

    Your ideas has been moved to the Site Feedback Forum as it belongs here rather than in Financials. 

    Your concern about the Idea Status has already been discussed within our team last week and we will be adding a solution for the same soon where you will be unable to edit the title to add the status.

    Regarding the other issues that you have highlighted in the Word Document about deleting an idea, that option is only available to site administrators as of now. The reason being, if you delete your idea, you will lose the comments and points for all the contributors to this idea. Any user who has added a comment will also lose their points.

    For tags, it is a system limitation where we are unable to have customers add their own tags. 

    Cheers
    Hemal

  • Becky Alvarez

    You bring up a good point.  I think this is significant hole in the ER process and will make sure it is brought up an perhaps we add a separate field that users cannot edit.  Thanks for pointing that out.