Supplier Management

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  • William McLarty
    Supplier Contact not showing when self RegisteredAnswered25.0
    Topic posted August 5, 2019 by William McLartyGold Medal: 3,500+ Points, tagged Public Sector, Supplier Profile Management, Supplier Registration, Supplier User Account 
    Title:
    Supplier Contact not showing when self Registered
    Summary:
    Supplier Contact not showing when self Registered
    Content:

    I have created several Self Registered Suppliers - complete with Contacts (sometimes multiple).  After we have approved them and start to create Requisitions, Purchase Orders, Contracts and Negotiations using these Suppliers, the Contact name (and email) are unavailable.  Thinking that I may have missed a step in the setup, I went back and tried to get the Contact to appear.  No Luck!  Any thoughts?  Anyone else find this?  We had the problem in 19B and have just updated to 19C with the same issue...

    Thanks,

    Bill

  • Vineet Gangwar
    Supplier Registration email concerns if SSO is enabled65.0
    Topic posted June 4, 2019 by Vineet GangwarBlue Ribbon: 750+ Points, tagged How-To, Public Sector, Security, Setup, Supplier Communication, Supplier Creation, Supplier Registration, Supplier User Account, Tip 
    Title:
    Supplier Registration email concerns if SSO is enabled
    Summary:
    When SSO is enabled, organisations are suppose to disable the user account related email and this disables the emails for new account creations for supplier as well.
    Content:

    If SSO is enabled, user account creation emails are generally disabled and this causes a challenge to implement supplier portal. As suppliers do not get communicated about their account creations automatically as soon as the account is created, followings are the possible solutions (and their challenges) which can be suggested to clients (there can be few more but these are based on my understandings of the application):

    1: Once supplier is registered and account is crated, go to security console, change the user category and reset the password to resend the emails to suppliers.

    Challenges - In most of the public (even in private) sectors, this activity is performed by a dedicated team of supplier admins/managers and they are not supposed to have the access of "Security Console" because of organisations security policies. Hence this solution doesn't sound feasible to clients.

     

    2- Keep notifications enabled and modify the content of user account email. Detail clear cut instructions for employees and suppliers on how they can access the application but again it comes with the risk that employees (new) might miss the instruction and start using it with the credentials provided in email rather that the SSO ones, which is again big concern for organisations.

     

    These are the 2 possible solutions which I could have thought of based on my understanding of Cloud application. Please feel free to correct me or suggest any alternate solution if you have come across similar requirement.  

    Thanks

    Vineet Gangwar

    Version:
    19b
  • Ramesh Radhakrishnan
    Supplier Portal- Custom role for supplier to prevent...Answered25.0
    Topic posted January 29, 2019 by Ramesh RadhakrishnanBlack Diamond: 60,000+ Points, tagged How-To, Public Sector, Security, Setup, Supplier User Account 
    Title:
    Supplier Portal- Custom role for supplier to prevent submitting invoices
    Content:

    We would like to create a custom role for certain suppliers to prevent submitting invoices via Supplier portal. I see that the seeded role "Supplier Accounts Receivable Specialist " needs to be copied and modified to achieve this. I need to know what are the priveleges that needs to be removed. Should this be removed in the Role Hierarchy or the Function security policies?

    Is there any document to setup the custom role?

    Version:
    R13-18C
  • Dev Thota
    Unable to see Supplier approval information55.0
    Topic posted June 19, 2019 by Dev ThotaGold Trophy: 10,000+ Points, tagged Create Requisition, Public Sector, Requisition Processing, Setup, White Paper 
    Title:
    Unable to see Supplier approval information
    Summary:
    Unable to see Supplier approval information
    Content:

    Hi all,

    Unable to see Supplier approval information.

    Where we can see supplier approval information? Who approved my supplier.

    Thanks,

    Dev Thota.

    Version:
    19B
  • Ramesh Radhakrishnan
    Modify Supplier Registration Account Creation e-mailAnswered115.0
    Topic posted June 5, 2019 by Ramesh RadhakrishnanBlack Diamond: 60,000+ Points, tagged How-To, Public Sector, Supplier Registration, Supplier User Account 
    Title:
    Modify Supplier Registration Account Creation e-mail
    Summary:
    Modify Supplier Registration Account Creation e-mail
    Content:

    We would like to Modify Supplier Registration Account Creation e-mail Like the email subject and some of the contents in the email.

    Please let know the options to modify the email notification.

    Version:
    R13-19B
    Image:
  • Jane Brailsford
    International Bank Accounts on Supplier Registration5.0
    Topic posted January 30, 2019 by Jane Brailsford, tagged Public Sector 
    Title:
    International Bank Accounts on Supplier Registration
    Summary:
    How do Suppliers enter International Bank Accounts
    Content:

    It would be interesting to hear from other customers on how International Suppliers can enter their bank accounts where these have not been loaded in to Oracle.

    We have all of our UK bank accounts loaded, but not the International bank accounts. Therefore when Suppliers register and select payments, there are not banks/branches loaded for them to select from.

    We are therefore having to obtain these manually. 

     

    Thanks 

  • Ramesh Radhakrishnan
    Supplier Profile change - Prevent changing Company name in...Answered95.0
    Topic posted January 29, 2019 by Ramesh RadhakrishnanBlack Diamond: 60,000+ Points, tagged How-To, Public Sector, Supplier Profile Management 
    Title:
    Supplier Profile change - Prevent changing Company name in supplier portal
    Content:

    We have a business requirement to prevent supplier users from creating a supplier profile change to update the company name using supplier portal profile change.  How do we prevent supplier making edit to company name field and make it just read only? Any pointers to achieve this in the supplier portal?

    Version:
    R13-18C
    Image:
  • William McLarty
    Moving Supplier Data from a DEV Pod to Production4
    Topic posted June 19, 2019 by William McLartyGold Medal: 3,500+ Points, tagged Public Sector, Supplier Creation, Supplier Profile Management, Supplier User Account 
    Title:
    Moving Supplier Data from a DEV Pod to Production
    Summary:
    What is the best way to move Supplier data from a DEV POD to Production
    Content:

    The client's existing supplier information is in poor shape - no/missing emails, no contacts, Business classifications are non existent and Products and Services offered is not available.

    We are considering having ALL suppliers register into a Protected DEV environment thereby getting all of our necessary information verified and updated prior to going live.  The issue is how can we best move that good data into the Prod environment?

    Any suggestions?

    Version:
    R13 19A
  • Ramesh Radhakrishnan
    "Update Supplier Keyword Search Index and Source to...2
    Topic posted June 9, 2019 by Ramesh RadhakrishnanBlack Diamond: 60,000+ Points, tagged Public Sector, Sourcing Programs 
    Title:
    "Update Supplier Keyword Search Index and Source to Settle Counts Runs In every 30 Minutes and Errors
    Content:

    "Update Supplier Keyword Search Index and Source to Settle Counts Runs In every 30 Minutes  and Errors and it is not generating any error log. Any pointers about this program how to troubleshoot this program. Also I see below note relevant to this program

    "Update Supplier Keyword Search Index and Source to Settle Counts Runs In every 30 Minutes (Doc ID 2474423.1)

     

    Version:
    R13-19B
  • Ramesh Radhakrishnan
    Party Number generation for suppliers2
    Topic posted May 23, 2019 by Ramesh RadhakrishnanBlack Diamond: 60,000+ Points, tagged Public Sector, Supplier Creation 
    Title:
    Party Number generation for suppliers
    Content:

    Need to know how the Party number is generated for suppliers. How do we control the sequence for party number generation for suppliers?

    Can we update or change the party sequence number that is generated by the system?

    Version:
    R13-19B