General Technical Discussions for Service

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  • Mohamed Hossam
    Attachment Report Edit1
    Topic posted July 31, 2019 by Mohamed HossamBlue Ribbon: 750+ Points 
    Title:
    Attachment Report Edit
    Content:

    Hi All, 

    Wish you are having a good day !!

    I need to know how to update the attachment report to include 'created by' field ..

    Version:
    19A
  • Mohamed Hossam
    Dependent menus85.0
    Topic posted July 28, 2019 by Mohamed HossamBlue Ribbon: 750+ Points 
    Title:
    Dependent menus
    Content:

    I need to know how can we make a menu dependent on another menu with Javascript code.

     

    Version:
    19A
  • Mohamed Hossam
    Clear Duplicated ContactsAnswered3
    Topic posted July 24, 2019 by Mohamed HossamBlue Ribbon: 750+ Points 
    Title:
    Clear Duplicated Contacts
    Content:

    Dears, 

    Need to know how to clear duplicated contacts that was uploaded with data import wizard

    I already uploaded it and need to know to delete the duplicated ones ...

    Thank You

    Version:
    19A
  • Mohamed Hossam
    Getting error while after custom object on contact2
    Topic posted July 24, 2019 by Mohamed HossamBlue Ribbon: 750+ Points 
    Title:
    Getting error while after custom object on contact
    Content:

    After making a new contact then adding a custom object which is (Address) on production instance I get an error which I cannot understand 


    Please kindly note that we cannot save the address after we filled out the required data and after we click OK it accepts only the (Note) content but for the other fields like (Governorate - City - Region) it was reset and I lost the data I entered

    The steps that I did are:

    I created a new contact 
    and when I try to add a new address from the address tab below and I click OK or Accept I get the mentioned error message.
    so I cannot save a new address..

     

     

    Version:
    19A
  • Mohamed Hossam
    Use Custom Objects in Automatic Message TemplatesAnswered25.0
    Topic posted July 18, 2019 by Mohamed HossamBlue Ribbon: 750+ Points 
    Title:
    Use Custom Objects in Automatic Message Templates
    Summary:
    Need to get CO info in Msg Templates
    Content:

    Dears, 
    After Greetings !! :)

    While trying to add detailed address of contact in the part (message templates) for the action (Email Incident Information), I cannot get results for the address as below.


    What I mean is that regarding address (We made it as custom object and it`s not field, but it`s custom object that may create more than one address)..

     

     

     

    And we cannot get results in the received email for the green variables ...

     

    Version:
    19A
  • Mohamed Hossam
    Cannot add list of items in report (List box values)Answered7
    Topic posted July 14, 2019 by Mohamed HossamBlue Ribbon: 750+ Points 
    Title:
    Cannot add list of items in report (List box values)
    Summary:
    About report creation
    Content:

    Hi All, 

    I`m trying to add list of items in report but cannot find their name in Ribbon while trying to add them.

     

     

    Version:
    19A

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