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Digital Customer Service for Engagement Cloud

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Welcome to the Digital Customer Service Forum!

Our forum is a place for Digital Customer Service customers to post questions, share ideas, and access best practices, release information, and other documents and resources. 

New to Customer Connect? Visit the Getting Started page to learn how to best leverage community resources.

*NEW* Click here for information regarding Oracle Engagement Cloud's move to Cloud Customer Connect Ideas Labs for Enhancement Requests effective April 1, 2019.

Forum Posts

typenameratingauthoractivity
TopicUnable to set filter for service request list in DCS03AjayPrasathRed Ribbon: 250+ PointsJune 18, 2019
Topicunable to show the resolved status in the DCS09AjayPrasathRed Ribbon: 250+ PointsJune 13, 2019
TopicCreate Service request option not available in live mode421AjayPrasathRed Ribbon: 250+ PointsJune 12, 2019
TopicBest Visual Builder Application433Mohana Gopal SelvamGold Trophy: 10,000+ PointsJune 12, 2019
TopicDifference between Classic & Visual ApplicationAnswered214Mohana Gopal SelvamGold Trophy: 10,000+ PointsJune 12, 2019
TopicAnonymous LoginAnswered5.0331Mohana Gopal SelvamGold Trophy: 10,000+ PointsJune 4, 2019
TopicSupport of OAuth for VBCS/DCSAnswered125Angela MorrisMay 28, 2019
TopicGetting Started with Digital Customer Service 19B...5.0139Christopher TarabochiaBronze Trophy: 5,000+ PointsMay 31, 2019
TopicEnable - Opted Service TypeAnswered5.0447Mohana Gopal SelvamGold Trophy: 10,000+ PointsMay 19, 2019
TopiciFrameAnswered5.01576Mohana Gopal SelvamGold Trophy: 10,000+ PointsJune 4, 2019

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