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Digital Customer Service
Get Involved. Join the Conversation.
This is a public Forum public
Welcome to the Digital Customer Service Forum!
Our forum is a place for Digital Customer Service customers to post questions, share ideas, and access best practices, release information, and other documents and resources.
New to Customer Connect? Visit the Getting Started page to learn how to best leverage community resources.
Forum Posts
| type | name | rating | author | activity | |||
|---|---|---|---|---|---|---|---|
| Topic | Accessing CEC digital contents from within DCS based VBCS... | 1 | 2 | Sombit Chakraborty | Yesterday | ||
| Topic | Add field to Chat InlayAnswered | 10 | 10 | Mario Suzuki | October 16, 2019 | ||
| Topic | Search Engine doesn't show result | 2 | 9 | Sombit Chakraborty | October 16, 2019 | ||
| Topic | Attachment in DCS ChatAnswered | 1 | 6 | Mario Suzuki | October 14, 2019 | ||
| Topic | Consist email address valid in DCS chat login screenAnswered | 2 | 6 | Chat Client Validate email address - VBCS.docx | Mario Suzuki | October 15, 2019 | |
| Topic | Chat login page in DCS | 2 | 12 | Chat Client Messages agent not available - VBCS.docx | Mario Suzuki | October 16, 2019 | |
| Topic | CoBrowse between Agent and End User | 4 | 8 | Sombit Chakraborty | Yesterday | ||
| Topic | Invoking the Flow(design pageF) with the Root... | 1 | 8 | 2.png | Aditya varma | October 16, 2019 | |
| Topic | Rule based routing of Chat requests | 1.0 | 6 | 21 | Sombit Chakraborty | October 15, 2019 | |
| Topic | How to modify the text on the DCS template of the VBCS pageAnswered | 3 | 16 | Capture.PNG | Sombit Chakraborty | October 1, 2019 |
Recent Announcements
- Announcement posted October 11, 2019 by Bernice Lam
, tagged Commerce, CPQ, Engagement Cloud, Field Service, Marketing, Service in Customer Connect Announcements public - Announcement posted October 10, 2019 by Sona Srinivasan
, tagged BI, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, General, Global HR, HCM, Marketing, Platform - PaaS, Release, SCM, UX, Workforce Management, Workforce Rewards in Customer Connect Announcements public - Announcement posted October 9, 2019 by Lisa Chang, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Customization Solutions, Maintenance, Marketing, OAUX, PPM, Procurement, Release, SCM, Service, Talent, Workforce Management, Workforce Rewards in Customer Connect Announcements public
- Announcement last edited September 16, 2019 by Prateek Subba, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards in Customer Connect Announcements public
- Announcement posted October 8, 2019 by Bernice Lam, tagged BI, Commerce, CPQ, Engagement Cloud, Field Service, Financials, Fusion, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, SCM, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards in Customer Connect Announcements public
