Digital Customer Service for Engagement Cloud

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Welcome to the Digital Customer Service Forum!

Our forum is a place for Digital Customer Service customers to post questions, share ideas, and access best practices, release information, and other documents and resources.

New to Customer Connect? Visit the Getting Started video series to learn how to best leverage community resources.

Forum Posts

1-8 of 8

type	name	rating				author	activity
Topic	How to Configure Digital Customer Portal in More than One...		2	10		Ashwini Sharma	October 4, 2018
Topic	Account field is not defaulting to logged in user's...		2	26		Suren N	July 3, 2018
Topic	Unable to expose Primary Contact field in DCS so user can...		0	15		Suren N	June 29, 2018
Topic	Emails messages are not formatted correctly in DCS		1	12		Suren N	June 27, 2018
Topic	How to remove fields from Advcanced filter in DCS?		0	7		Suren N	June 25, 2018
Topic	Can we have 2 default search lists in DCS to display Open...		2	15	DCS_Change_Requests.docx	Suren N	October 11, 2018
Topic	Does digital customer service offering included in...		1	30		Vaibhav Lankepillewar	June 12, 2018
Topic	Welcome	5.0	1	29		Christopher Tarabochia	June 7, 2018

Recent Announcements

Watch Newly Available Readiness Training - Oracle Cloud...5.0
Announcement posted Yesterday by Alison McClure, tagged Fusion, Release, Upgrade
Check out Cloud Customer Connect at OpenWorld!5.0
Announcement last edited October 11, 2018 by Bernice Lam, tagged BI, Commerce, CPQ, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, Sales, SCM, Service, Talent, Talent Acquisition - TEE, UX, Workforce Management, Workforce Rewards
OCTOBER ADVISORY: Oracle Cloud Applications Readiness5.0
Announcement posted October 4, 2018 by Lisa Chang, tagged BI, Commerce, CPQ, Enterprise Planning, Financials, Fusion, General, Global HR, GRC, HCM, Maintenance, PPM, Procurement, Sales, SCM, Talent, Workforce Management, Workforce Rewards
September 2018 Newsletter – Service Cloud Community is now o...5.0
Announcement last edited October 3, 2018 by Bernice Lam, tagged BI, Commerce, CPQ, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, Sales, SCM, Service, Talent, Talent Acquisition - TEE
Climb The Ranks! Earn Points & Badges In Oracle...25.0
Announcement last edited September 17, 2018 by Mimi Won Yuen, tagged Commerce, CPQ, Enterprise Planning, Field Service, Financials, Global HR, HCM, HCM Midsize - TBE, Learn - TEE, Maintenance, Marketing, PPM, Procurement, Sales, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards

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