Digital Customer Service for Engagement Cloud

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Welcome to the Digital Customer Service Forum!

Our forum is a place for Digital Customer Service customers to post questions, share ideas, and access best practices, release information, and other documents and resources. 

New to Customer Connect? Visit the Getting Started page to learn how to best leverage community resources.

*NEW* Click here for information regarding Oracle Engagement Cloud's move to Cloud Customer Connect Ideas Labs for Enhancement Requests effective April 1, 2019.

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