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Forums
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- Applications (SaaS):
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Customer Experience
Customer Experience
Dashboard >Marketing
Commerce
Configure, Price, and Quote (CPQ)
Service
- Overview of Service Forums
- Agent Desktop
- Communication Channels
- Customer Portal
- Knowledge Management
- Policy Automation for Service
- Reporting
- Surveys and Outreach
- System Admin and Configuration
- UI and Desktop Extensibility
- Integrations and APIs
- General Functional Discussions
- General Technical Discussions
Field Service
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Human Capital Management
Human Capital Management
Dashboard >Talent Management
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Enterprise Resource Planning
Enterprise Resource Planning
Dashboard >Project Portfolio Management
Reporting and Analytics
Risk Management
Integrations, Extensions, and Security
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Supply Chain Management
Supply Chain Management
Dashboard >Supply Chain Planning & Collaboration
Reporting and Analytics for SCM
Internet of Things
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Enterprise Performance Mgmt
Enterprise Performance Mgmt
Dashboard > -
Reporting and Analytics
Reporting and Analytics
Dashboard >Reporting and Analytics
- Reporting & Analytics for HCM
- Reporting & Analytics for Taleo Enterprise (TEE)
- Reporting & Analytics for Taleo Midsize (TBE)
- Reporting & Analytics for Taleo Learn
- Reporting & Analytics for ERP
- Reporting & Analytics for SCM
- Reporting & Analytics for Engagement Cloud
- Reporting & Analytics for Service
- OBIEE for Applications
- Data Visualization
- Business Intelligence
- Essbase
- Mobile Analytics
- Applications Security
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Platform (PaaS)
Platform (PaaS)
Dashboard >Content and Experience
System Management
- Infrastructure (IaaS)
- Announcements
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Ideas
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Ideas
My Idea Dashboard >Customer Experience
Platform (PaaS)
Human Capital Management
- Global Human Resources
- Learn (Formerly Taleo Learn)
- Talent Acquisition Cloud (TEE)
- Talent Management
- Talent Mgmt for Midsize (TBE)
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Workforce Management
(Absence Mgmt,
Time & Labor) -
Workforce Rewards
(Compensation,
Benefits, Payroll) -
HCM Platform (Integration,
Upgrades,
Cloud Ops, Setup & Config, Security)
Enterprise Performance Management
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Events
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Events
Customer Experience
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- Contribute
- Hall of Fame
- Learning
- Success
- Documentation
- Cloud Offerings
- Support
- More...
Digital Customer Service for Engagement Cloud
Get Involved. Join the Conversation.
This is a public Forum public
Welcome to the Digital Customer Service Forum!
Our forum is a place for Digital Customer Service customers to post questions, share ideas, and access best practices, release information, and other documents and resources.
New to Customer Connect? Visit the Getting Started page to learn how to best leverage community resources.
*NEW* Click here for information regarding Oracle Engagement Cloud's move to Cloud Customer Connect Ideas Labs for Enhancement Requests effective April 1, 2019.
Forum Posts
| type | name | rating | author | activity | |||
|---|---|---|---|---|---|---|---|
| Topic | Virtual Assistant in Oracle Engagement CloudAnswered | 5.0 | 2 | 108 | Matias Buonavolonta | January 30, 2019 | |
| Topic | Creating an external customer portal and linking the portal...Answered | 12 | 155 | Hamzeh Al Karmi | January 10, 2019 | ||
| Topic | Viewing Sales Orders, Invoices, and Shipments?Answered | 1 | 55 | Jason Stimpfig | January 10, 2019 | ||
| Topic | Connection between Oracle Engagement Cloud and Digital...Answered | 5.0 | 9 | 134 | AjayPrasath | January 10, 2019 | |
| Topic | Implementing Multiple Business Units in DCS - How to? | 5.0 | 0 | 60 | Usha Ramesh | December 6, 2018 | |
| Topic | How to Configure Digital Customer Portal in More than One...Answered | 5.0 | 2 | 138 | Ashwini Sharma | October 4, 2018 | |
| Topic | Account field is not defaulting to logged in user's... | 5.0 | 2 | 127 | Suren N | July 3, 2018 | |
| Topic | Unable to expose Primary Contact field in DCS so user can...Answered | 5.0 | 1 | 112 | Suren N | November 15, 2018 | |
| Topic | Emails messages are not formatted correctly in DCS | 5.0 | 1 | 96 | Suren N | June 27, 2018 | |
| Topic | How to remove fields from Advcanced filter in DCS? | 5.0 | 0 | 59 | Suren N | June 25, 2018 |
Recent Announcements
- Announcement last edited September 24, 2014 by Katrine Haugerud
, tagged Architecture, BI, Engagement Cloud, Enterprise Planning, Financials, General, GRC, HCM, Maintenance, Marketing, Other, Patch, PPM, Procurement, Release, SCM, Service, Talent, Upgrade, UX in Customer Connect Announcements public - Announcement last edited April 8, 2019 by Bernice Lam, tagged Architecture, BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Marketing, Other, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, UX, Workforce Management, Workforce Rewards in Customer Connect Announcements public
- Announcement posted April 15, 2019 by Sona Srinivasan, tagged Commerce, Engagement Cloud, Financials, Global HR, GRC, HCM, SCM in Customer Connect Announcements public
- Announcement posted April 5, 2019 by Luis Ramos, tagged BI, Commerce, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Customization Solutions, Maintenance, Marketing, PPM, Procurement, SCM, Service, Talent, Workforce Management, Workforce Rewards in Customer Connect Announcements public
- Announcement posted February 12, 2016 by Mimi Won Yuen
, tagged Engagement Cloud, Financials, Fusion, General, Global HR, GRC, HCM, Marketing, PPM, Procurement, Release, SCM in Customer Connect Announcements public
