System Admin and Configuration

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Welcome to the System Admin and Configuration Forum

This forum is intended for Oracle Service Cloud customers and partners to network and collaborate on real-life challenges, solutions and best practices relating to System Admin and Configuration in Oracle Service Cloud (e.g. business rules, workspace designer, holidays, object designer, customizable menus, configuration settings, process designer, message bases, data dictionary, data import).

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Forum Posts

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type	name			author	activity
Topic	Update Incidents Message Thread or Contact Notes via Data...Answered	3	93	Luis Melo	October 18, 2018
Topic	Mailbox functions - dicarding, bulk messages, etc	2	16	Brian L.	October 11, 2018
Topic	pass through authentication except to encoding base64.	2	23	yo-t	October 9, 2018
Topic	Adding CC'd users as Contacts on an Incident...	3	22	Paul Pellegrino	October 6, 2018
Topic	Confirmation to Close Tool Windows	2	13	Dorothy Perez	October 6, 2018
Topic	Client has Divested part of their business and we need to...	3	17	David Strong	October 4, 2018
Topic	Discard the Out Of office message through the business rules	4	43	Kalpana Rathore	October 3, 2018
Topic	Radio Button Check and UncheckAnswered	1	16	Jonathan Doringuez	September 24, 2018
Topic	Can we Set-up Service Cloud End User Monitoring?Answered	4	22	Jonathan Doringuez	September 24, 2018
Topic	Data Import/Export help needed	3	27	Scott Heidenreich	September 24, 2018