System Admin and Configuration

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Welcome to the System Admin and Configuration Forum

This forum is intended for Oracle Service Cloud customers and partners to network and collaborate on real-life challenges, solutions and best practices relating to System Admin and Configuration in Oracle Service Cloud (e.g. business rules, workspace designer, holidays, object designer, customizable menus, configuration settings, process designer, message bases, data dictionary, data import).

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Forum Posts

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type	name	rating				author	activity
Topic	How to add a new product_id to incident workspaceAnswered		6	16	No Relase Tab.PNG	Mike Chelotti	December 10, 2018
Topic	Thread Entry limitations?	5.0	10	23		Pavol Procka	December 5, 2018
Topic	Performance Monitoring		4	44		Shawn Ashenberg	November 29, 2018
Topic	REST API delete a range of service requests.		5	39		Mike Chelotti	November 27, 2018
Topic	Regarding Analytics		1	22		yo-t	November 20, 2018
Topic	Host CX Database on AWS		4	33		Marv Ferrer	November 16, 2018
Topic	Using Hot Key on iPad		1	28		Christian Linke	November 15, 2018
Topic	How to sync production and test environment databases?Answered		2	30		Mike Chelotti	November 9, 2018
Topic	"Send on Save" event Dialogue BoxAnswered	5.0	5	28		Bilal Maqsood	November 5, 2018
Topic	Update Incidents Message Thread or Contact Notes via Data...Answered		3	115		Luis Melo	October 18, 2018