B2B Service

Get Involved. Join the Conversation.

Welcome to the B2B Service Forum!

Our forum is a place to post topics about the B2B Service, including questions, ideas, release information, documents and resources. Feel free to post any topics in areas such as agent experience, service request management, service channels, field service, service logistics, analytics, configuring the Service application or anything else.

New to Customer Connect? Visit the Getting Started page to learn how to best leverage community resources.

Forum Posts

Recent Announcements

Find Content

Submit Idea Button

Recently Active Members

  • Bernice Lam
  • Dinesh Sahu
  • Prateek Subba
  • Karlay Tan
  • Sona Srinivasan

Follow us @OracleCX


Have a tip you would like to share?

Use the "Tip" feature to create a post and flag it as a tip. This feature is meant to encourage knowledge sharing within the community. Community members can then "rate" these tips based on how useful they are.