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TopicReopen closed SRAnswered5.019261Rohit ApsangiGold Medal: 3,500+ PointsApril 25, 2019
TopicHR Help Desk Inbound EmailsAnswered18132Daniel BalshawSilver Medal: 2,000+ PointsFebruary 1, 2019
TopicDefine condition for SR EscalationAnswered5.017156Hamzeh Al KarmiSilver Medal: 2,000+ PointsFebruary 7, 2019
TopicUnable to find the Method Name in the Actions and Links...Answered1569Hamzeh Al KarmiSilver Medal: 2,000+ PointsMay 15, 2019
TopicHow to see error in Action plan - SR creation?Answered5.015259Action plan error.PNGReghuBronze Crown: 15,000+ PointsMay 9, 2019
TopicReassign service requestAnswered5.013189Shaheela DBronze Medal: 1,250+ PointsJune 24, 2019
TopicPreventing certain users from viewing field values5.011168Hamzeh Al KarmiSilver Medal: 2,000+ PointsMarch 12, 2019
TopicDo the scripts entered in the Server Scripts screen reflect...Answered1086Hamzeh Al KarmiSilver Medal: 2,000+ PointsJuly 4, 2019
TopicService Request - Attachment Size LimitAnswered4.010383ThiyagGold Medal: 3,500+ PointsFebruary 19, 2019
TopicImported Custom Status is not displaying in SRAnswered5.09181Rasheed AhamedGold Medal: 3,500+ PointsMarch 26, 2019
TopicCan we able to get the logged in username and password...4.0895Shaheela DBronze Medal: 1,250+ PointsAugust 6, 2019
TopicImplementing chat5.08177Lalfaro Red Ribbon: 250+ PointsSeptember 19, 2019
TopicConfigure the Prefix and Radix for Service RequestsAnswered5.08222Mohana Gopal SelvamSilver Crown: 22,500+ PointsMarch 11, 2019
TopicCreating a new Object Workflow773Hamzeh Al KarmiSilver Medal: 2,000+ PointsJanuary 9, 2019
TopicService Request EscalationAnswered7103Hamzeh Al KarmiSilver Medal: 2,000+ PointsFebruary 5, 2019
TopicEmail content mapping to the Service RequestAnswered4.5786Hamzeh Al KarmiSilver Medal: 2,000+ PointsSeptember 12, 2019
TopicHR Help Desk : Email Notification5.07247Madhu GothandaramanGold Trophy: 10,000+ PointsNovember 9, 2018
TopicUnable to edit field from Service Request contact...5.06112ReghuBronze Crown: 15,000+ PointsFebruary 4, 2019
TopicAbility to attach KM article in OB messages680ReghuBronze Crown: 15,000+ PointsJanuary 17, 2019
TopicHR Help Desk - Applicants and CandidatesAnswered5.06164tmurphy Green Ribbon: 100+ PointsMay 31, 2019
TopicSurvey using Engagement Cloud - Service5.0579Aneeta RanaOctober 7, 2019
TopicUnable to delete drop down value in service request objectAnswered593Shaheela DBronze Medal: 1,250+ PointsJune 12, 2019
TopicApplication sends the same email twiceAnswered558Hamzeh Al KarmiSilver Medal: 2,000+ PointsMay 20, 2019
TopicInteraction content in Interaction history tabAnswered5.05130ReghuBronze Crown: 15,000+ PointsApril 26, 2019
TopicUnexpected behavior when sending email notificationsAnswered5.05105Hamzeh Al KarmiSilver Medal: 2,000+ PointsFebruary 19, 2019
TopicTrigger the workflow5.0592Rohit ApsangiGold Medal: 3,500+ PointsJanuary 25, 2019
TopicAbility to have unique sequence number for specific type of...5.05131ReghuBronze Crown: 15,000+ PointsDecember 6, 2018
TopicWay to check the inbound emailsAnswered5.05141ReghuBronze Crown: 15,000+ PointsOctober 26, 2018
TopicOracle Engagement Cloud: Chat capabilities4.55609Pramod Vasudeva MurthyBlack Diamond: 60,000+ PointsJuly 31, 2019
TopicRound robin queue SR is not assigning to logged out users5.0489Indhupriya NatesanJuly 5, 2019