General Functional Discussions for Service

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TopicStrict Priority on Round Robin Logged In Queue...5.0136Geetha AmruthaBronze Trophy: 5,000+ PointsMay 23, 2019
TopicTrigger CPM on Incident Queue Auto-AssignmentAnswered472Geetha AmruthaBronze Trophy: 5,000+ PointsMay 17, 2019
TopicCX – Everything You Need to Know About Service Cloud U...285Tim SmithBlue Ribbon: 750+ PointsMay 16, 2019
TopicIs anyone ITIL compliant?81157Kyle SnayGold Crown: 30,000+ PointsMay 15, 2019
TopicCompose Suggested Sentences452tcmour Red Ribbon: 250+ PointsMay 15, 2019
TopicMassive organization hierarchy editsAnswered5.0537014051Definición_de_informe.pdfIgor Ruiz-AgundezRed Ribbon: 250+ PointsMay 10, 2019
TopicRetaining Assigned User when Queue Changes457jroach Green Ribbon: 100+ PointsMay 8, 2019
TopicHandling Parent Custom Object fields on Incident Workspace...023Geetha AmruthaBronze Trophy: 5,000+ PointsMay 3, 2019
TopicInteresting Workspace Images5.04235Mike KramerSilver Medal: 2,000+ PointsApril 27, 2019
TopicDocumenting current system configurations and setups169Famirka ThenGreen Ribbon: 100+ PointsApril 12, 2019
TopicCategorization Strategy for Meaningful Reporting152Bree MuroApril 11, 2019
TopicUnmodified Email Error in Data Import WizardAnswered271Baljeet SinghRed Ribbon: 250+ PointsApril 8, 2019
TopicCreating Incidents between Internal areas3334Desmond PegrumGreen Ribbon: 100+ PointsApril 4, 2019
TopicIncident Rule Private NotesAnswered392MikeBronze Medal: 1,250+ PointsApril 2, 2019
TopicQuestion regarding Using Response Interval, Revalidate, and...Answered164MikeBronze Medal: 1,250+ PointsMarch 19, 2019
TopicImplementing Disciplinary Actions and Grievances4113Sean DixonGreen Ribbon: 100+ PointsMarch 12, 2019
TopicOracle RightNow Account Utilization in case of SSO and PTA5111Umair AhmedRed Ribbon: 250+ PointsMarch 6, 2019
TopicBest Practices for Large Deployments in the OSvC2106Mohana Gopal SelvamBronze Crown: 15,000+ PointsMarch 6, 2019
TopicBest Practice - number of instances in Cloud5116Carl EricksonFebruary 26, 2019
TopicCX Heroes for Modern CX 2019 is Live!4.0192Erica (Leep) AndersonBlack Diamond: 60,000+ PointsFebruary 21, 2019
TopicSchedule Appointments & Checking Status of AppointmentsAnswered6164Jonathan DoringuezBlue Ribbon: 750+ PointsFebruary 21, 2019
TopicProduct-Category links unlinked with 18D SP 2?4.0050Mig PonceSilver Medal: 2,000+ PointsFebruary 18, 2019
TopicArea of InterestAnswered8130Mohana Gopal SelvamBronze Crown: 15,000+ PointsFebruary 12, 2019
Topiccloud.oracle.com performance4108Justin Bronze Crown: 15,000+ PointsFebruary 9, 2019
TopicObject Event Handler Could Not Deploy or Save273Baljeet SinghRed Ribbon: 250+ PointsFebruary 8, 2019
TopicHow does RN backup & restore customer databases?61514compassionAU Silver Trophy: 7,500+ PointsFebruary 8, 2019
TopicDisabling OSVC Interface Links from MenuAnswered369Vanessa BarrettRed Ribbon: 250+ PointsJanuary 28, 2019
TopicMulti-Edit for Social Self-Service261JLFolkman Silver Trophy: 7,500+ PointsJanuary 28, 2019
TopicOracle CX CertificationsAnswered12156Hamzeh Al KarmiSilver Medal: 2,000+ PointsJanuary 28, 2019
TopicEmbedding pictures & Template styling in the KB358Nawfal El HannounRed Ribbon: 250+ PointsJanuary 24, 2019

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