General Functional Discussions for Service

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TopicReject due to invalid SMIME signature certificate5.01206Sonia ArdeelRed Ribbon: 250+ PointsNovember 4, 2019
TopicRestoring deleted incidentsAnswered118Mohamed HossamSilver Medal: 2,000+ PointsNovember 3, 2019
TopicIncidents Queues Inquiry113Mohamed HossamSilver Medal: 2,000+ PointsOctober 31, 2019
TopicData Import Inquiry615Mohamed HossamSilver Medal: 2,000+ PointsOctober 31, 2019
TopicHow to put validation for AttachmentsAnswered414Deepak PrakashRed Ribbon: 250+ PointsOctober 30, 2019
TopicContacts Mass deletionAnswered211Mohamed HossamSilver Medal: 2,000+ PointsOctober 28, 2019
TopicHow to encrypt CustomerName field in OAC charts?06Chethana KumariRed Ribbon: 250+ PointsOctober 21, 2019
TopicOSvC mailbox - OKA subscription notification013Francisco Caro VidaRed Ribbon: 250+ PointsOctober 17, 2019
TopicError Installation ManifestAnswered6216Saravanan SekarBronze Trophy: 5,000+ PointsOctober 9, 2019
TopicRestricting Chat Survey Based on AHT113tcmour Red Ribbon: 250+ PointsOctober 8, 2019
TopicHighlight Duplicated Values220Mohamed HossamSilver Medal: 2,000+ PointsOctober 7, 2019
TopicChart analysis inquiryAnswered321Mohamed HossamSilver Medal: 2,000+ PointsOctober 3, 2019
TopicSLA Report Calculation5.0217Mohamed HossamSilver Medal: 2,000+ PointsSeptember 30, 2019
TopicAuto-change incident status325Mohamed HossamSilver Medal: 2,000+ PointsSeptember 30, 2019
TopicWorkspace rules dependencyAnswered313Mohamed HossamSilver Medal: 2,000+ PointsSeptember 30, 2019
TopicCustomer SLA not ticking when in Waiting3169Maria OlssonSeptember 29, 2019
TopicRestricting One Incident to One Agent @ Same timeAnswered118ThiyagGold Medal: 3,500+ PointsSeptember 26, 2019
TopicRe-order arrange of field in a quick search report726Mohamed HossamSilver Medal: 2,000+ PointsSeptember 26, 2019
TopicExclude incident creator from business rule mailAnswered424Mohamed HossamSilver Medal: 2,000+ PointsSeptember 25, 2019
TopicWritten Proficiency Qualifications/Testing for Customer...319Lauren Blue Ribbon: 750+ PointsSeptember 23, 2019
TopicDefault queue assignmentAnswered425MWanuga Green Ribbon: 100+ PointsSeptember 23, 2019
TopicIs it possible to configure the Send on Save option so it...322Jared PetersonGreen Ribbon: 100+ PointsSeptember 19, 2019
TopicEnd-of-life for TLS 1.05.0112561Dhanabalaji KaliamurthyGreen Ribbon: 100+ PointsSeptember 17, 2019
TopicContact Purging7221Daniel SchellGreen Ribbon: 100+ PointsSeptember 16, 2019
TopicReceiving mails instead of client mail box by RightNow19Mohamed HossamSilver Medal: 2,000+ PointsSeptember 13, 2019
TopicAdd multiple records to customizable menusAnswered714Mohamed HossamSilver Medal: 2,000+ PointsSeptember 11, 2019
TopicExporting Workspace Rules422Mohamed HossamSilver Medal: 2,000+ PointsSeptember 10, 2019
TopicItem highlight colour in the console362Aprill AllenRed Ribbon: 250+ PointsSeptember 6, 2019
TopicAuto Assignment Business RuleAnswered116MikeBronze Medal: 1,250+ PointsSeptember 5, 2019
Topicmissing configurations of mailboxes238Larsson Blue Ribbon: 750+ PointsSeptember 3, 2019

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