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  • Nigel Oliver
    Migrating from 2.0 to 3.7 Chat IssuesAnswered6
    Topic posted September 12, 2019 by Nigel OliverBronze Medal: 1,250+ Points 
    Title:
    Migrating from 2.0 to 3.7 Chat Issues
    Content:

    Hi All

    I thought I would ask on here about some issue we are having with Chat migrating from CP 2.0 to 3.7.

    We have reconfigured all of our custom code, widgets and models and everything is working fine,  The only issue we have is with chat.  When we launch chat from the CP it gets stuck at "connecting to chat server". And if use the debug console we can see 1 error "Uncaught TypeError: Cannot read property 'split' of undefined"

    I can see others have successfully migrated from 2.0 to 3.7 with no issue and was wondering if anyone else had encountered this issue?

    Thanks

    Nigel

    Version:
    CP 3.7
    Code Snippet:

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