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  • Maruvada Manoj
    Message TemplatesAnswered5
    Topic posted July 19, 2019 by Maruvada ManojSilver Medal: 2,000+ Points 
    Title:
    Message Templates
    Summary:
    Logo in Email Template is not reflecting
    Content:

    Hello,

    In Message Templates, we have Global Template where we insert our Logo. My issue is when in Preview the logo can be seen, but when we request account assitance email from Portal, logo is not reflecting in the mail which we receive. Can anyone help in this regard!

    Im writing image URL as : abc.custhelp.com/euf/assets/images/logo.png

    Regards

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