To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant & Mobile
Discussion List
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Conversational AI Partners Bootcamp in London on 12-13 March 2024Exciting news - the doors to Pre-CloudWorld 2024 are officially open, and we want YOU to be part of this tech extravaganza! 🎊 Join us on March 12-13, 2024, at 50 Padding… -
Configuring REST Component and Handling API Response in Oracle Digital AssistantHello Community, I am calling a REST API in Oracle Digital Assistant (ODA) and need help configuring the query parameter and handling the API response properly. Business… -
How to Enable Two Different Oracle Digital Assistants in the Same Service InstanceSummary: Hello Oracle Community, I am currently working on a project where we need to enable two different Oracle Digital Assistants for two distinct user groups within …
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How do I set up triggers within 'AskFeedback' within the Digital Assistant?Hi, Looking for some guidance please in relation to creating triggers for 'AskFeedback' within the Digital Assistant? Have initiated the below however at present the tri…
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How to open file sharing window automatically in ODA chatwidgetWe need to get multiple files from user . Instead of asking user to click file sharing option multiple times ,can we open file sharing window automatically?
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Do we have any git repository/drive/page where developers upload ODA chatbots that they develop?Summary: We are trying to reuse ODA chatbots that are already built by developers that can perform Supply chain and ERP related activities. Is there a global place where…
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How to get content type form attachment cbe/entity. Always getting type as fileWe need to upload files to incident created into the Oracle B2C service. B2C service needs content as base64. We are getting base64 from attachment url using custom comp…
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Extended Skill Internal Candidate Experience V2 - issue with utterances of the "searchJob" intentSummary: Hi all. I have a problem working with extended versions of the skill Internal Candidate Experience V2 When I make a test utterance that must be resolved to the … -
How do I personalise resource bundles to capture the variable (Display_Name)?Summary: Would like to understand as to how I can go about personalising resource bundles within Digital Assistant to capture the variable of display name? Will the flow…
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Oracle Digital Assistant - Continue within context of the invoked skillSummary: Hi all, We're currently using Oracle Digital Assistant and connecting it to Oracle's Generative AI agent service by creating a custom skill and tagging it to an…
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Difference between Trainer Ht and Trainer TmSummary: We have been working on customized HCM Skill. But we have encountered a weird behavior of the bot. Here are the snapshots of the different responses that the cu…
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How to integrate oracle digital assistant into oracle service cloud customer portalSummary: I want information about how to integrate oracle digital assistant into the oracle service cloud customer portal which uses sso login authentication through ora…
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Using ODA REST api to download insight export fileWe are trying to use REST API for Oracle Digital Assistant - Get Export File from oic. At oic side we configured content type as application/zip still we are getting err…
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npm pack command is failingSummary: I am trying to generate .tgz file using npm pack command but command failed due to 'bots-node-sdk' is not recognized as an internal or external command. But I h…
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How can we add user satisfaction automatically end of the conversation rather then trigger an intentSummary:How can we add user satisfaction automatically end of the conversation rather then trigger an intent Content (please ensure you mask any confidential information…
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I need to upload modified custom component, but I am unable to convert the file into tgz formatSummary: I have modified couple of .js files from HCM custom component but I am unable to convert it into .tgz format. Content (please ensure you mask any confidential i…
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Unable to upload the .tgz fileSummary: While uploading the .tgz file I am getting an error- The custom component deployment failed: Failed to fetch custom component metadata, error response: 504 How …
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Microsoft Teams integration with ODASummary: Hi Experts, We are integrating Microsoft Teams with Oracle Digital Assistant (ODA) for Single Sign-On (SSO). However, when we ask a question in Microsoft Teams,…
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ODA widget not visible despite being enabled at site levelSummary: We have the profile value set at site level for FA_ENALBE_DIGITAL_ASSISTANT but the widget is still not appearing in the environment. What are we missing? Thank… -
Issue in Oracle Digital Assistant Flows- Calendar Event ErrorSummary: Hi , While using Oracle Calendar Event in Flow section , we are getting error in component section and nothing is coming up. Can anyone please let know how to r…
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HCM Knowledge skil on FADigitalAssistant with 25A updateSummary: Content (please ensure you mask any confidential information): Hi, I noticed that the HCM Knowledge skill has been removed, and the 'Do a search' intent has bee…
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There is an error with sourceCd parameter in Helpdesk Skill 25ASummary: Content (please ensure you mask any confidential information): Hi, We are doing some testing with the latest update of the ODA for 25A, upon testing we saw 2 is…
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Oracle Fusion Mobile App compatibility with Microsoft IntuneSummary: Is Microsoft Intune compatible with the Oracle Fusion Mobile App? We want to provide users with access to the mobile app through a controlled environment due to… -
ODA response through documentsSummary: Does ODA reads through documents to give particular responses ? Content (please ensure you mask any confidential information): Version (include the version you …
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Customized InsightsSummary: Can we add extra column say business in Insight Export in HCM Skill Content (please ensure you mask any confidential information): Version (include the version …
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Feedback Options Not Displaying in Digital Assistant Skill FlowImplementing Feedback using Custom Metrics - Thumbs up Thumbs down. I am working on a custom skill for Oracle Digital Assistant (ODA), and I'm facing an issue where feed…
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Received an Email stating "Your Service is updated"Summary: Hi All, We had received an email stating "Your Service is updated" and the email content is as below. Please let us know in which cases the email will be trigge…
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The "editForm" component is not honoring the Custom ColorsHi experts, we have set some "Custom Colors" using HCM Experience Design Studio. These are getting applied to all the components, but the "editForm" component is not hon…
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how to make BOT prompt message if user wish to EXIT if he is IDLEhow to make BOT prompt message if user wish to EXIT if he is IDLE . Currently BOT showing SESSION EXPIRY message only after user types after Session got Expired
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User Authentication and authorization for a back-end webserice call (peoplesoft 8.55 and ODA)Summary Pass logged in user principle to a back-end webserviceContent Hi I need a help in calling the custom component back-end service (say for example, a Peoplesoft im…
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Export application services to ODAHi Team, Does anyone know how to export a custom PeopleSoft Application Services to ODA? Thanks