Digital Assistant and Mobile

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  • Sikaar Keita
    Accessing userid and channel type from the dialog flow and...Answered65.0
    Topic posted November 12, 2018 by Sikaar KeitaGreen Ribbon: 100+ Points, tagged Alexa, Facebook, OMCE, Tip 
    Title:
    Accessing userid and channel type from the dialog flow and custom component
    Summary:
    I am looking ofr a proper way to access user information and channel information
    Content:

    Hi,

    I am looking for a proper way to access user information and channel information, from both Dialog Flow and Custom Component.

    My Bot is running on 3 different channels ( Alexa, Facebook Messenger, Website) and i would like :

    1) to have a switch proposing various options based on the invoking channel, thus my need to acces the channel type from the dialog flow. I have tried many things (channelType ... ) but nothing worked out. Same when trying to access it from a custom component.

    2) to have acess to userId, so i can access and store data. in the custom component i have tried body.message.channel.userId with no success

    3) For Alexa and FBM, i owuld also like to dig the account linking topic - ie capture the amazon id or facebook id of the user. So far with FBM i properly capture firstname and last name, how could i go further ? I couldn't find any details in the online documentation.

     

    Best Regards

  • Michael Simonetti
    Address Entity ValidationAnswered64.0
    Topic posted February 25, 2019 by Michael SimonettiGreen Ribbon: 100+ Points, tagged Tip 
    Title:
    Address Entity Validation
    Content:

    Hello, we have a field where we ask for an address, we want to check that this address belong to certain state or province.

    Is this possible?

    Thanks in advance.

  • Satshah
    Digital Assistant UtilityAnswered4
    Topic posted February 25, 2019 by Satshah Blue Ribbon: 750+ Points, tagged Alexa, API, Bots, Messaging, Mobile, Siri, Slack, Tip, Virtual Assistant 
    Title:
    Digital Assistant Utility
    Summary:
    Scalability of Digital Assitant
    Content:

    Hi,
    We were getting familiar with Digital Assistant and found few doubts ?
    we would appreciate your assistance in understanding them well,

    1> Can we add other custom questions, other than given out of the box questions ?

    2> And also what if we dont want some of given out of the box questions ?

    3> And while using channels, is it necessary to get logged into the instance first ?

    Thanks,
    Satya

  • Vikhil Khobragade
    Embed Google Map In ODA2
    Topic posted August 17, 2019 by Vikhil KhobragadeBlue Ribbon: 750+ Points, tagged Bots, Conversational AI, Tip, Virtual Assistant 
    Title:
    Embed Google Map In ODA
    Summary:
    Embed Google Map In ODA using Resource Bundle
    Content:

    Hi,

    We can show the google map into the conversation by the help of embed google map.

    for that we need to add embed google map in resource bundle and call the using System.Output component.

     

    Thanks,

    Vikhil

    Image:
    Code Snippet:
  • t sethi
    how can we launch/integrate a bot from Oracle cloud...2
    Topic posted September 20, 2018 by t sethi, tagged Bots, OMCE, Tip 
    Title:
    how can we launch/integrate a bot from Oracle cloud ERP(SaaS) and display chat window in it
    Summary:
    how can we launch/integrate a bot from Oracle cloud ERP(SaaS) and display chat window in it
    Content:

    how can we launch/integrate a bot from Oracle cloud ERP(SaaS) and display chat window in it

    Version:
    Mobile Cloud Enterprise Version 18.2.5
  • Krunalmehta
    How does Agent Handoff (IVR or call-centre ‘chat’ cha...44.5
    Topic posted June 18, 2018 by Krunalmehta Green Ribbon: 100+ Points, tagged Bots, Messaging, Tip 
    Title:
    How does Agent Handoff (IVR or call-centre ‘chat’ channel) work in Bot?
    Summary:
    How to handover the chat to agent via bot if the call is made to call centre for further assistant?
    Content:

    Hi,

    There is one requirement from one of our clients. If user query is not solved through bot then he will be redirected to a agent(via call) for further assistance. 

    Does Oracle Bot provide any facility/functionality which satisfies this? How does Agent Handoff (IVR or call-centre ‘chat’ channel) work in bot? We need any use case diagram or materials or write ups if available. 

  • Asser
    How to access an API without credentials?25.0
    Topic posted July 10, 2018 by Asser Green Ribbon: 100+ Points, tagged API, Bots, Facebook, OMCE, Tip 
    Title:
    How to access an API without credentials?
    Content:

    On OMCe I have made a backend, added an API, and set the endpoints. I have set the "Login Required" switch to "off" (see image api_1.png). I assume that with this it should not ask for Authorization headers, but it returns a 401 unauthorized response (see image api_2.png).

    When I add Authorization header and Oracle-Mobile-Backend-ID to the GET request, it works fine (see image api_3.png).

    Is it possible to make a simple GET request to the API without having to provide the credentials? OR, can I add the access token and backend ID as a query param?

    Image:
    Document:
    api_2.PNG (38KB)
    Document:
    api_3.PNG (39KB)
  • Sunil Kumar
    How to add dynamic values to Instant Apps Chart of...Answered55.0
    Topic posted July 4, 2018 by Sunil KumarRed Ribbon: 250+ Points, tagged Bots, Mobile, Tip 
    Title:
    How to add dynamic values to Instant Apps Chart of Intelligent Bot
    Summary:
    How to add dynamic values in instant app chart
    Content:

    I am trying to create an instant app which will display chart (chart should change by giving different inputs from bot).

    I am able to create chart with static values but  I want to add dynamic values using either parameters (inputs coming from bot) / Javascript snippets but not sure how to achieve this

    Please can some one help me with the code, documentation link  , any info etc

     

    Thanks in advance

    Sunil

  • Avinexus7
    How to create a chatbot?75.0
    Topic posted April 3, 2018 by Avinexus7 Green Ribbon: 100+ Points, tagged Bots, Mobile, Tip 
    Title:
    How to create a chatbot?
    Summary:
    How to create a chatbot?
    Content:

    Hi,

     

    I've created all the necessary components required in order to create a chatbot: database, container and a stack (Oracle Mobile Cloud, Enterprise Bots-Only Stack). I'm presently trying to get into the page where I can actually create a chatbot, but I'm not able to find where it is. Is the option under somewhere or is there another process to get to that screen?

     

    Below is the image of the screen I want to navigate to? (found the image online)

    6153.bt2.png

    Thank you!

  • Geetha Devi
    How to integrate oracle bot with google hangout?8
    Topic posted October 16, 2019 by Geetha DeviBlue Ribbon: 750+ Points, tagged API, Bots, Conversational AI, Messaging, Mobile, OMCE, Slack, Tip, Virtual Assistant, VPA, WeChat 
    Title:
    How to integrate oracle bot with google hangout?
    Summary:
    how google hangout as oracle chat-bot UI.
    Content:

    I have configured the webhook channel in oracle digital bots.

    pastedImage_3.png

    And publish the hangout chat API  based below document

    https://developers.google.com/hangouts/chat/how-tos/bots-publish 

     

    pastedImage_5.png

    what is the next thing I need to do to see the oracle bot in hangout chat UI?

    attaching the code to hangout chat.

    How to run this code? how to integrate this code with hangout.

    Need an urgent help with this.

     

    Thanks,

    Geetha.