Digital Assistant and Mobile

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  • Lorna Rickett
    Analytics datesAnswered6
    Topic posted May 8, 2019 by Lorna RickettSilver Trophy: 7,500+ Points, tagged Analytics 
    Title:
    Analytics dates
    Summary:
    Analytics dates - when do I see today?!
    Content:

    Hi,

    In both Analytics and Insights, I never get any details for 'Today' as the date filter. I see results when I change to 'Since yesterday'. Why doesn't today show? And when does it change date?

    Thanks

    Lorna

  • Sharath Chandra Gavini
    Analytics Specific to QnA1
    Topic posted December 2, 2019 by Sharath Chandra GaviniBronze Medal: 1,250+ Points, tagged Analytics, Bots, Conversational AI 
    Title:
    Analytics Specific to QnA
    Summary:
    Does ODA have any filters to get analytics only about QnA
    Content:

    Hi everyone,
    Is there any option to filter out ODA analytics for QnA that gives insights about the category of the questions, number of questions per category, number of successful matches and others?
    If not, is there any alternative to this?
    Thanks in advance,
    Sharath Chandra Gavini.

  • Martin Jarvis
    Announcement: New Release of Oracle Digital Assistant is now...25.0
    Topic posted November 28, 2018 by Martin JarvisSilver Medal: 2,000+ Points, tagged Analytics, Bots, Conversational AI, Messaging 
    Title:
    Announcement: New Release of Oracle Digital Assistant is now available !
    Summary:
    Oracle Digital Assistant New Release (18.4.3)
    Content:

    Oracle Digital Assistant New Release (18.4.3)

    We are delighted to announce that the next major release, 18.4.3, of our AI powered Digital Assistant platform is now available in all OCI data centres (Ashburn, Phoenix, Frankfurt and London). This release represents a major evolution in our service, moving on from 1st generation chatbots to now enabling enterprises to deliver 2nd generation Digital Assistants to their customer and employees.

    Over the coming months, and through our continued engagement with the SaaS teams, our customers will benefit from a growing list of out of the box SaaS Skills, pre-integrated and ready-to-go. Customers will able to combine these SaaS skills with Skills they have developed themselves or adapt the supplied skills to their needs.

    New instances are being provisioned with 18.4.3 now and existing instances are due to be upgraded this week.

    We now have the strongest and most complete Digital Assistant platform in the industry. We know you are going to love this new release.

    Key New Features
    With over 25 new features, this release brings even more innovation to position us as the leading Digital Assistant Platform for the Enterprise. Here are a few of these exciting new features.  Click here for more information on What's New in Oracle Digital Assistant.

    Digital Assistants & Skills
    Rather than having multiple, individual chatbots for your enterprise, a Digital Assistant allows enterprises to deliver multiple services or Skills as if they were a single service, but accessible through multiple channels.

    Skill Insights
    Delivering a superior conversational experience requires on-going monitoring of user activity to assure all dialog flows result in successful completion. Insights includes analytics to allow administrators to monitor, trouble-shoot and enhance the value and performance of their Digital Assistant. It helps them find bot dialog and intent problems and fix them.

    Application Initiated Conversations
    Sometimes it’s not enough to have the customer initiate all the conversations with your skills. You may want your Digital Assistant to initiate a conversation with your user whenever it receives a triggering event from another app—like when a user’s expense report is rejected, for example. 

    Chinese Language Support
    Oracle Digital Assistant now lets you define your intents and custom entities in both English and Simplified Chinese, without having to first configure an auto-translation service. Further languages will be added using this language framework in the future. Whilst we are talking Chinese language support, we added support for the WeChat messenger app too.

    And Much More
    Built in greeting support, Composite bag entities, Dynamic entities, Auto entity disambiguation, WebView component, Skill version & life cycle management, Built in Node.js custom code container, Full 3-legged OAuth, Multi session token refresh, Twillio support (for SMS).

  • Geetha Devi
    BI publisher reports in oac1
    Topic posted October 29, 2019 by Geetha DeviBlue Ribbon: 750+ Points, tagged Analytics 
    Title:
    BI publisher reports in oac
    Content:

    I created a connection in oracle analytics cloud to talk to bi publisher.

    I am able to now see the subject areas and OTBI reports based on the roles I add t the user.

    However am not able to see the custom reports i created under shared folders> Custom > Data model/Reports

    Please help here. I have BI consumer role for this user and other OTBI related admin roles

  • Lorna Rickett
    How do I export all utterances?Answered4
    Topic posted May 2, 2019 by Lorna RickettSilver Trophy: 7,500+ Points, tagged Analytics, Bots 
    Title:
    How do I export all utterances?
    Summary:
    Exporting utterances
    Content:

    Hi,

    I see the export but I never get more than 100 utterances in the csv. Is there a way to export all of them?

    Thanks

  • Vikhil Khobragade
    How to add sentiment analysis in ODA2
    Topic posted November 14, 2019 by Vikhil KhobragadeBlue Ribbon: 750+ Points, tagged Analytics, API, Bots, Conversational AI, Messaging 
    Title:
    How to add sentiment analysis in ODA
    Summary:
    sentiment analysis
    Content:

    Hi All,

    Can we have sentimental analysis with Oracle Digital Assistant(ODA).

    Regards,

    Vikhil

  • subhajit saha
    How to remove View option from QnA and Change card to...1
    Topic posted September 18, 2019 by subhajit sahaGreen Ribbon: 100+ Points, tagged Alexa, Analytics, API, Bots, Conversational AI, Messaging, Mobile, OMCE, Siri, Slack, Virtual Assistant, WeChat 
    Title:
    How to remove View option from QnA and Change card to vertical
    Content:

    Hello,

    I am stuck in problem to remove VIEW option from qna and also change the card to vertical.

    I want to create a qna skill where qna query comes like hyperlink and responding after clicking on the hyperlink.

    or can suggest me any other solution.

    Thanks n Regards

    subhajit saha

    Image:
  • Geetha Devi
    How to use Oracle Bot into google hangout? Anyone have any...Answered26
    Topic posted October 11, 2019 by Geetha DeviBlue Ribbon: 750+ Points, tagged Alexa, Analytics, Android, API, Bots, Conversational AI, Facebook, iOS, MAX, Messaging, Mobile, Notification, OMCE, Siri, Slack, Tip, Virtual Assistant, VPA, WeChat 
    Title:
    How to use Oracle Bot into google hangout? Anyone have any doc on this?
    Summary:
    how to integrate the OMH chatbot-UI as google hangouts.
    Content:

    I  would to login  the oracle mobile hub chats using the hangout credentials.

    Dailog Flow  channel as google hangout

  • Lorna Rickett
    Integrate analytics45.0
    Topic posted April 30, 2019 by Lorna RickettSilver Trophy: 7,500+ Points, tagged Analytics, Bots 
    Title:
    Integrate analytics
    Summary:
    Google Analytics integration
    Content:

    Can I integrate Google Analytics to the DA? I'd like to see what pages people use it from, where they go etc

  • Lorna Rickett
    Number masking in conversations5
    Topic posted October 28, 2019 by Lorna RickettSilver Trophy: 7,500+ Points, tagged Analytics 
    Title:
    Number masking in conversations
    Summary:
    Editing regex of number mask in conversations
    Content:

    Hi,

    We have product names made up of numbers, and they keep getting cut out/masked from the trainer which makes it tricky to figure out if they got the right answer or not. Is it possible to edit this at all?

    Thanks

    Lorna

    Image: