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  • Pawan Gupta
    ODA does not persist accessToken, YML needs logic to save?1
    Topic posted October 21, 2019 by Pawan GuptaBlue Ribbon: 750+ Points, tagged Conversational AI, Virtual Assistant, VPA 
    Title:
    ODA does not persist accessToken, YML needs logic to save?
    Summary:
    ODA does not persist accessToken, YML needs logic to save?
    Content:

    I was expecting, ODA to persists the accessToken though realized, it does not, system component OAuth2 would get the accessToken then if we need to persist perhaps we need to put logic in Bot YML, is this correct understanding or I am missing some concepts? 

    Given ODA does not... is user profile a logical option to save the accessToken?

  • Pawan Gupta
    Array missing value in attribute how to identify...Answered2
    Topic posted October 19, 2019 by Pawan GuptaBlue Ribbon: 750+ Points, tagged Conversational AI, Virtual Assistant, VPA 
    Title:
    Array missing value in attribute how to identify has_content?
    Summary:
    Array missing value in attribute how to identify has_content?
    Content:

    I have an array "detailsLines" returned by custom component , it is possible that Description attribute may not be present I am trying to catch that and struggling to make it work, below the syntax i am using, what is i am possibly missing

     

    <#if detailsLines.Description.value?has_content> ${detailsLines.Description}\n <#else>no description</#if>

  • Pawan Gupta
    authenticatedUser is not getting setup with IDCSAnswered5
    Topic posted October 19, 2019 by Pawan GuptaBlue Ribbon: 750+ Points, tagged Conversational AI, Virtual Assistant, VPA 
    Title:
    authenticatedUser is not getting setup with IDCS
    Summary:
    authenticatedUser is not getting setup with IDCS
    Content:

    I am using IDCS authenticatino server with OAuth2 system components, i get login page able to login and get correct accessToken though not able to figure out why authenticatedUser is not getting setup. As per documentation, it should work, any help appreciated

    If the user clicks the link to get an access token, it displays the identity provider’s login page or authentication dialog as specified by the authentication service named MyAuthenticationService. After successful login, it obtains the access, sets the myAccessToken and myAuthenticatedUser context variables, and then flows to the state that's named by the pass action

     

    Code Snippet:
  • Pawan Gupta
    Web channel user recognition by ODA2
    Topic posted October 15, 2019 by Pawan GuptaBlue Ribbon: 750+ Points, tagged Conversational AI, Virtual Assistant, VPA 
    Title:
    Web channel user recognition by ODA
    Summary:
    Web channel user recognition by ODA
    Content:

    I am using sample JavaScript SDK based web channel and i am trying to figure out what needs to happen so that ODA remembers the user... is there a need to implement Account Linking or we need to pass something in the Bot.Init SDK call in update user method.. appreciate if you can point me to any blog or documentation if details or provided if not could you share your guidance..

    Appreciate for all your help.

  • Pawan Gupta
    Invaluable combo - Java Script web channel ODA embedded in...1
    Topic posted October 10, 2019 by Pawan GuptaBlue Ribbon: 750+ Points, tagged Conversational AI, Virtual Assistant, VPA 
    Title:
    Invaluable combo - Java Script web channel ODA embedded in VBCS mobile app
    Summary:
    Invaluable combo - Java Script web channel ODA embedded in VBCS mobile app
    Content:

    All - it would great to hear from you on possibility, documentation reference, blogs or just opinion. My thinking is to quickly build great look & feel mobile app using the VBCS and this mobile app will be primarially channel to consume various skills developed in Oracle Digital Assistant. Technically, i am thinking that java script channel and sdk can be used.. 

    please share if you have any refererence or details.. on what it would take.. to do.

  • Pawan Gupta
    ODA Web channel sample - where does upload attachment go2
    Topic posted October 8, 2019 by Pawan GuptaBlue Ribbon: 750+ Points, tagged Conversational AI, Virtual Assistant, VPA 
    Title:
    ODA Web channel sample - where does upload attachment go
    Summary:
    ODA Web channel sample - where does upload attachment go
    Content:

    I am using the sample java script web app given for web channel, i can use the + icon to upload the documents and images, could anyone guide me blog or document which provide details, where does the content go, i mean which sever etc.. do we write code for it and can determine where and which server it will go..

    Appreciate your help.

  • Pawan Gupta
    ODA needs Reusability and Modularity in BotYML and Component...2
    Topic posted October 7, 2019 by Pawan GuptaBlue Ribbon: 750+ Points, tagged Conversational AI, Virtual Assistant, VPA 
    Title:
    ODA needs Reusability and Modularity in BotYML and Component Services..
    Summary:
    ODA needs Reusability and Modularity in BotYML and Component Services..
    Content:

    I have appreciation of "Digital Assistant" which consists of multiple skills, it provides single interaction point for business user in given functional area and domain. It's great layer and feature.

    While working in skills in context of Enterprise usecase i am finding it cumbsersome to deal with two areas:

    #1: Size, number of lines of code in the BotYML is becoming overhead and difficult to manage, navigate.. I WISH there is some layer of modularity, any idea feature already exists or anything in the Roadmap?

    #2: Reusability of components : VBCS got a great feature added called component exchange which lets user share the components easily to promot resuability, i am wishing for the same in ODA, as there are so many components to share/reuse when i am developing the skills for ERP centeric usecase.. also team collaboration is difficult.. any feature already exists or anything in the Roadmap?

  • Pawan Gupta
    Progressive updates with Digital Assistant..1
    Topic posted October 7, 2019 by Pawan GuptaBlue Ribbon: 750+ Points, tagged Conversational AI, Virtual Assistant, VPA 
    Title:
    Progressive updates with Digital Assistant..
    Summary:
    Progressive updates with Digital Assistant..
    Content:

    Several times, requests or interaction with enterprise application takes time which could go beyond 30 seconds quite often, it may not be best for digital assistant to not respond with anything and have user wonder what's going on... many chatbot platform provide feature known as "Progressive update"... could you help me locate any blog or documentation if this feature exists in ODA.. I understand one way to do would be.. custom component can reply with no transition and keep the turn though question would be how to keep the handle on the REST call made to backend systems...

  • Carlos Chang
    On-Demand Webcast: Oracle's New AI Voice for the...25.0
    Topic last edited July 19, 2019 by Carlos Chang, tagged Alexa, Bots, Conversational AI, Mobile, Siri, Slack, Virtual Assistant, VPA, WeChat 
    Title:
    On-Demand Webcast: Oracle's New AI Voice for the Enterprise
    Summary:
    Oracle Digital Assistant update, new AI voice acquisition, demos, and live Q&A
    Content:

    This webcast is now available as on-demand. 

     

     

    The Oracle Digital Assistant team has been busy delivering AI powered conversations for its customers. #winning Join Suhas Uliyar, Oracle VP, Digital Assistant, to learn what’s new, including Oracle’s recent acquisition in voice AI technology that will help Oracle continue to set the pace ahead of the competition. We’ll show comparative demos that you don’t want to miss, plus a live Q&A session. Mark your calendars now!

    • Learn about Oracle’s latest acquisition in voice AI technology
    • Catch up on what’s new and what is ahead
    • AI powered demos comparing Oracle vs. Google, Amazon and Siri and why Oracle is your top choice for the enterprise
    Image:
  • Satshah
    Authorization and Tokenization in ODA
    Topic last edited March 15, 2019 by Satshah Blue Ribbon: 750+ Points, tagged Alexa, API, Bots, Conversational AI, Messaging, Mobile, OMCE, Siri, Slack, Virtual Assistant, VPA 
    Title:
    Authorization and Tokenization in ODA
    Summary:
    Use of Authentication Services for Oracle SaaS
    Content:

    Hi,

    We are implementing the Authentication Services from the Oracle Digital Assistant. We have created a Service for Google and
    implemented it which asks Google Id and Password for authentication which generates Token and stores in a variable, in code itself.

    Navigation on ODA instance: Settings>>Authentication Services>>CreateService

    Now, our requirement is to create authentication service for our Oracle SaaS instance. So our question is,
    1. How we can get the parameters which are asked while creating the service, namely Token EndPoint URL, Authorization EndPoint URL,
    Client ID, Client Secret, Scopes & Subject Claim for the SaaS instance?

    So that it will generate a Token for us,

    Also, we would like to know if we could use this token to Access the reports from the SaaS instance? will reports accepts this tokens?

    Thanks,
    Satya

     

    Image:

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