Digital Assistant and Mobile

Get Involved. Join the Conversation.

Posts

  • Geetha Devi
    How to integrate oracle bot with google hangout?8
    Topic posted October 16, 2019 by Geetha DeviBlue Ribbon: 750+ Points, tagged API, Bots, Conversational AI, Messaging, Mobile, OMCE, Slack, Tip, Virtual Assistant, VPA, WeChat 
    Title:
    How to integrate oracle bot with google hangout?
    Summary:
    how google hangout as oracle chat-bot UI.
    Content:

    I have configured the webhook channel in oracle digital bots.

    pastedImage_3.png

    And publish the hangout chat API  based below document

    https://developers.google.com/hangouts/chat/how-tos/bots-publish 

     

    pastedImage_5.png

    what is the next thing I need to do to see the oracle bot in hangout chat UI?

    attaching the code to hangout chat.

    How to run this code? how to integrate this code with hangout.

    Need an urgent help with this.

     

    Thanks,

    Geetha.

  • Geetha Devi
    How to use Oracle Bot into google hangout? Anyone have any...Answered26
    Topic posted October 11, 2019 by Geetha DeviBlue Ribbon: 750+ Points, tagged Alexa, Analytics, Android, API, Bots, Conversational AI, Facebook, iOS, MAX, Messaging, Mobile, Notification, OMCE, Siri, Slack, Tip, Virtual Assistant, VPA, WeChat 
    Title:
    How to use Oracle Bot into google hangout? Anyone have any doc on this?
    Summary:
    how to integrate the OMH chatbot-UI as google hangouts.
    Content:

    I  would to login  the oracle mobile hub chats using the hangout credentials.

    Dailog Flow  channel as google hangout

  • Ameur Baccoucha
    QnA componentAnswered105.0
    Topic last edited September 25, 2018 by Arijit ChakrabortyBronze Trophy: 5,000+ Points, tagged Bots, Conversational AI, Messaging, Mobile, OMCE, Tip 
    Title:
    QnA component
    Summary:
    i want to cretae a bot only using System.QnA component to make my bot reply to some question.
    Content:

    i want to build a sample of a Q&A bot. i created the bot and uploaded the csv file and every thing is ok but one i am using the bot tester i always get a response from the unresolved state. here my OBotML code: 

    metadata:
      platformVersion: 1.0
    main: true
    name: QnA_Bot
    context:
      variables:
    states:   
      qna:
        component: "System.QnA"
        transitions:
          actions:
            none: "unresolved"
          next: "qna"
      unresolved:
        component: "System.Output"
        properties:
          text: "Sorry, I did not find any match. Can you rephrase the question?"
        transitions:
          return: "unresolved"
      

    any idea please? 

    thank you 

    Ameur

  • Vikhil Khobragade
    Embed Google Map In ODA2
    Topic posted August 17, 2019 by Vikhil KhobragadeBlue Ribbon: 750+ Points, tagged Bots, Conversational AI, Tip, Virtual Assistant 
    Title:
    Embed Google Map In ODA
    Summary:
    Embed Google Map In ODA using Resource Bundle
    Content:

    Hi,

    We can show the google map into the conversation by the help of embed google map.

    for that we need to add embed google map in resource bundle and call the using System.Output component.

     

    Thanks,

    Vikhil

    Image:
    Code Snippet:
  • Stefan Van Liempt
    System.List property with escaping the comma (,)Answered75.0
    Topic last edited May 22, 2019 by Arijit ChakrabortyBronze Trophy: 5,000+ Points, tagged Bots, Tip, Virtual Assistant 
    Title:
    System.List property with escaping the comma (,)
    Summary:
    How would we escape a comma (,) in the System.List Component
    Content:

    So the scenario is that the user has been mailed and our bot would check if the mail is received. 

    The user can answer with the following options in the System.List component.

    1. Yes

    2. No, but please sent it again

    3. I need to change my student number

    As you can see, option 2 contains a comma (,). In the current situation this leads to 4 options in the menu (instead of 3):

    Yes
    No
    but please sent it again
    I need to change my student number

    See the snippets what I tried so far.. Will keep on trying, but hopefully someone else has a bright idea.

    Thanks for the help!

    Code Snippet:
  • Krunalmehta
    How does Agent Handoff (IVR or call-centre ‘chat’ cha...44.5
    Topic last edited July 12, 2018 by Arijit ChakrabortyBronze Trophy: 5,000+ Points, tagged Bots, Messaging, Tip 
    Title:
    How does Agent Handoff (IVR or call-centre ‘chat’ channel) work in Bot?
    Summary:
    How to handover the chat to agent via bot if the call is made to call centre for further assistant?
    Content:

    Hi,

    There is one requirement from one of our clients. If user query is not solved through bot then he will be redirected to a agent(via call) for further assistance. 

    Does Oracle Bot provide any facility/functionality which satisfies this? How does Agent Handoff (IVR or call-centre ‘chat’ channel) work in bot? We need any use case diagram or materials or write ups if available. 

  • Michael Simonetti
    Address Entity ValidationAnswered64.0
    Topic last edited March 11, 2019 by Arijit ChakrabortyBronze Trophy: 5,000+ Points, tagged Tip 
    Title:
    Address Entity Validation
    Content:

    Hello, we have a field where we ask for an address, we want to check that this address belong to certain state or province.

    Is this possible?

    Thanks in advance.

  • Satshah
    Digital Assistant UtilityAnswered4
    Topic last edited March 11, 2019 by Arijit ChakrabortyBronze Trophy: 5,000+ Points, tagged Alexa, API, Bots, Messaging, Mobile, Siri, Slack, Tip, Virtual Assistant 
    Title:
    Digital Assistant Utility
    Summary:
    Scalability of Digital Assitant
    Content:

    Hi,
    We were getting familiar with Digital Assistant and found few doubts ?
    we would appreciate your assistance in understanding them well,

    1> Can we add other custom questions, other than given out of the box questions ?

    2> And also what if we dont want some of given out of the box questions ?

    3> And while using channels, is it necessary to get logged into the instance first ?

    Thanks,
    Satya

  • Avinexus7
    How to create a chatbot?75.0
    Topic last edited July 12, 2018 by Arijit ChakrabortyBronze Trophy: 5,000+ Points, tagged Bots, Mobile, Tip 
    Title:
    How to create a chatbot?
    Summary:
    How to create a chatbot?
    Content:

    Hi,

     

    I've created all the necessary components required in order to create a chatbot: database, container and a stack (Oracle Mobile Cloud, Enterprise Bots-Only Stack). I'm presently trying to get into the page where I can actually create a chatbot, but I'm not able to find where it is. Is the option under somewhere or is there another process to get to that screen?

     

    Below is the image of the screen I want to navigate to? (found the image online)

    6153.bt2.png

    Thank you!

  • Sikaar Keita
    Accessing userid and channel type from the dialog flow and...Answered65.0
    Topic last edited January 16, 2019 by Arijit ChakrabortyBronze Trophy: 5,000+ Points, tagged Alexa, Facebook, OMCE, Tip 
    Title:
    Accessing userid and channel type from the dialog flow and custom component
    Summary:
    I am looking ofr a proper way to access user information and channel information
    Content:

    Hi,

    I am looking for a proper way to access user information and channel information, from both Dialog Flow and Custom Component.

    My Bot is running on 3 different channels ( Alexa, Facebook Messenger, Website) and i would like :

    1) to have a switch proposing various options based on the invoking channel, thus my need to acces the channel type from the dialog flow. I have tried many things (channelType ... ) but nothing worked out. Same when trying to access it from a custom component.

    2) to have acess to userId, so i can access and store data. in the custom component i have tried body.message.channel.userId with no success

    3) For Alexa and FBM, i owuld also like to dig the account linking topic - ie capture the amazon id or facebook id of the user. So far with FBM i properly capture firstname and last name, how could i go further ? I couldn't find any details in the online documentation.

     

    Best Regards