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  • heather burke

    Thanks, Adam! Makes sense...but what if our Org doesn't use the out of the box 'Name' field and instead, we use the First Name, Last Name fields? Any way to hyperlink any custom fields to allow for drill-down to Contact detail?

  • Rohit Apsangi

    Hi Andrei,

    I have logged the SR but it did not resolved the issue as one of the validation rule is blocking the object workflow, So rightnow one validation is blocking an update on opportunity when it gets closed and object workflow , on the same time is trying to update the opportunity. So I am trying to figure out the ways to skip the validation but it does not seems to be working.

    Also updating field using workflow did not worked as validation is blocking this operation. 

    ~ Rohit

  • Jayaraghavendra Rao

    Hi,

    This refers to the new release of CDM for B2C service. Refer the blog below to more about this new release.

    https://blogs.oracle.com/cx/clean-up-dirty-data-with-oracle-customer-data-management-for-b2c-service

    Thanks and regards,

    Jay

  • jagadeesh gattupalli

    Hi Rohit,

    I cannot find service cloud ERD in this. 

     

    Plz let me know.

    Regards

    Jagadeesh

  • Andrei Stan

    Hello Rohit,

    Are you still facing the issue?

    If you do, perhaps you should log a Service Request for this to get further analyzed. You could try to also have a field update on the object Workflow and to check if that is getting triggered.

     

    Best Regards,

    Andrei

  • Mohana Gopal Selvam

    Thanks Andrei.

  • Andrei Stan

    You could also try with this

     

    def vo = newView('Resource');
    def vc = vo.createViewCriteria()
    def vcr = vc.createRow()
    def vci1 = vcr.ensureCriteriaItem('PartyId')
    vci1.setOperator('=')
    vci1.setValue(adf.util.getUserPartyId())
    vc.insertRow(vcr)
    vo.appendViewCriteria(vc)
    vo.executeQuery()
    def roleIter = vo.first()?.ResourceRoleAssign;

    def roleRow;
    def roleCode;

    while (roleIter.hasNext())
    {
    roleRow = roleIter.next();
    roleCode = roleRow?.RoleCode;

    }

    return roleCode;

  • Andrei Stan

    Hello Mohana,

    Can you try to obtain the roles by using the below groovy script? (you will need to adjust it, so that it filters by the ResourcePartyNumber, as it is currently showing the roles for the logged in user).

    def vo = newView('Resource');
    def vc = vo.createViewCriteria()
    def vcr = vc.createRow()
    def vci1 = vcr.ensureCriteriaItem('PartyId')
    vci1.setOperator('=')
    vci1.setValue(adf.util.getUserPartyId())
    vc.insertRow(vcr)
    vo.appendViewCriteria(vc)
    vo.executeQuery()

    if(vo.hasNext()) {
     def r = vo.next()
     println(r?.Roles.toString())
    }

     

    Best Regards,

    Andrei

  • Samiraj Dandekar
    Hello Rafi, Please check the bpm workflows. If workflows do error out then this problem is observed. Try assigning records from bpm admin page and please check approve reject button is appearing.
  • Samiraj Dandekar

    Hello,

    Approval history is archieved after every 30 days and you can have subject area or BI report based on archieval tables.

    Regards,

    Samiraj

  • Thulasi Reddy

    attached the screen shot FYR

  • Thulasi Reddy

    Hi Sravanthi,

    Am aware that we have attachment filed in Detail layout page but have requirement to add attachment filed in Creation page layout.

    i verified in Creation page attachment filed is not available.

     

    Thanks,

  • Samiraj Dandekar

    1. Use Field Level validation Rule to throw the error/validation message.

    2. Try following code :

    if (LeadStatus_Custom_c == 'CONVERTED') {
    def leadAttachments = getAttribute('LeadVOToAttachmentVOAccessor');

      if(leadAttachments==null || !leadAttachments.hasNext()){
        
        return false;
      }
      
      return true;
      
    }

    Please try this out.

  • Samiraj Dandekar

    Hello,

    I was facing issues with PRM Objects. When I added 'ORA_ZPM_PARTNER_ADMINISTRATOR_JOB', 'ZPM_PARTNER_ADMINISTRATOR_JOB' both Roles to my user I started seeing records in Change History Tab.

    Please check similar suitable roles for Account/Opportunity Objects. Those could be Channel Account Manager, Channel Operations Manager, Channel Sales Manager.

    Regards,

    Samiraj

  • SRAVANTHI REDDIVARI

    Hello,

    You no need to create field type as attachment.

    1.navigate to Custom object

    2.Click edit pages

    3.Select Create page or details page and edit

    4.you can see Attachments under available fields.

    Please check the attached screenshot for reference.

    Regards,

    Sravanthi