-
Forums
-
- Applications (SaaS):
-
Customer Experience
Customer Experience
Dashboard >Marketing
Commerce
Configure, Price, and Quote (CPQ)
Service
- Overview of Service Forums
- Agent Desktop
- Communication Channels
- Customer Portal
- Knowledge Management
- Policy Automation for Service
- Reporting
- Surveys and Outreach
- System Admin and Configuration
- UI and Desktop Extensibility
- Integrations and APIs
- General Functional Discussions
- General Technical Discussions
Field Service
-
Human Capital Management
Human Capital Management
Dashboard >Talent Management
-
Enterprise Resource Planning
Enterprise Resource Planning
Dashboard >Project Portfolio Management
Reporting and Analytics
Risk Management
Integrations, Extensions, and Security
-
Supply Chain Management
Supply Chain Management
Dashboard >Supply Chain Planning & Collaboration
Reporting and Analytics for SCM
Internet of Things
-
Enterprise Performance Mgmt
Enterprise Performance Mgmt
Dashboard > -
Reporting and Analytics
Reporting and Analytics
Dashboard >Reporting and Analytics
- Reporting & Analytics for HCM
- Reporting & Analytics for Taleo Enterprise (TEE)
- Reporting & Analytics for Taleo Midsize (TBE)
- Reporting & Analytics for Taleo Learn
- Reporting & Analytics for ERP
- Reporting & Analytics for SCM
- Reporting & Analytics for Engagement Cloud
- Reporting & Analytics for Service
- OBIEE for Applications
- Data Visualization
- Business Intelligence
- Essbase
- Mobile Analytics
- Applications Security
-
Platform (PaaS)
Platform (PaaS)
Dashboard >Content and Experience
System Management
- Infrastructure (IaaS)
- Announcements
-
-
Ideas
-
Ideas
My Idea Dashboard >Customer Experience
Platform (PaaS)
Human Capital Management
- Global Human Resources
- Learn (Formerly Taleo Learn)
- Talent Acquisition Cloud (TEE)
- Talent Management
- Talent Mgmt for Midsize (TBE)
-
Workforce Management
(Absence Mgmt,
Time & Labor) -
Workforce Rewards
(Compensation,
Benefits, Payroll) -
HCM Platform (Integration,
Upgrades,
Cloud Ops, Setup & Config, Security)
Enterprise Performance Management
-
-
Events
-
Events
Customer Experience
-
- Contribute
- Hall of Fame
- Learning
- Success
- Documentation
- Cloud Offerings
- Support
- More...
Agent Desktop
Get Involved. Join the Conversation.
This is a public Forum public
Welcome to the Agent Desktop Forum
This forum is intended for Oracle Service Cloud customers and partners to network and collaborate on real-life challenges, solutions and best practices. Search for or scan threads for topics of interest, or create your own. Learn how to ask a good question that gets answered.
Forum Posts
| type | name | rating | author | activity | |||
|---|---|---|---|---|---|---|---|
| Topic | Soup up Workspace load! | 4.9 | 10 | 326 | Jens Lundell | April 9, 2019 | |
| Topic | Dynamic Agent Desktop Cookbook | 5.0 | 3 | 4007 | Jens Lundell | November 12, 2018 | |
| Topic | BUI issues with notifications and toast pop-ups | 0 | 1 | Vivian Tedford | Yesterday | ||
| Topic | Used 2 or more Service Mailboxes | 5 | 17 | Jepee Celorico | April 18, 2019 | ||
| Topic | Incident workspace primary key for contactAnswered | 4 | 7 | Sebastiaan Draaisma | April 18, 2019 | ||
| Topic | How to use a message base in a workspace | 3 | 27 | Scott Heidenreich | April 17, 2019 | ||
| Topic | CX – Agent Browser UI: Where we are, Where we are going, a... | 5.0 | 2 | 18 | Nate Hossner, Oracle | April 17, 2019 | |
| Topic | Drag and Dropping Attachments FROM OSC to Windows/other... | 1 | 17 | Desmond Pegrum | April 17, 2019 | ||
| Topic | Do Old Users can Access the new Interface?Answered | 4 | 11 | Jepee Celorico | April 16, 2019 | ||
| Topic | Products and Category Auto Build Issue | 1 | 8 | Vigneshwar V | April 16, 2019 |
Recent Announcements
- Announcement posted April 5, 2019 by Louvaine Thomson, tagged BI, Commerce, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Customization Solutions, Maintenance, Marketing, PPM, Procurement, SCM, Service, Talent, Workforce Management, Workforce Rewards
- Announcement posted March 28, 2019 by Bernice Lam
, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards - Announcement posted March 27, 2019 by Tamara Jones, tagged Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, Global HR, GRC, HCM, HCM Midsize - TBE, Learn - TEE, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards
