Agent Desktop

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This forum is intended for Oracle Service Cloud customers and partners to network and collaborate on real-life challenges, solutions and best practices. Search for or scan threads for topics of interest, or create your own. Learn how to ask a good question that gets answered.

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type	name	rating				author	activity
Topic	Dynamic Agent Desktop Cookbook	5.0	3	3781		Jens Lundell	November 12, 2018
Topic	CTI		0	0		Mukesh Kalal	Yesterday
Topic	Testing chat add-ins / starting a chat as the agent		1	5		Alanna Larson	Yesterday
Topic	Mapping Contact to Organization		0	2		Shiloh Madsen	Yesterday
Topic	Message Box thrown from Add-ins/Javascript API pops up in...		1	7		ramya venkidupathy	Yesterday
Topic	Checking Newly Added Queues to the Report	5.0	4	21		Srinath Srinivasan	December 10, 2018
Topic	Agent Desktop - active chat text size change		6	25		Santosh Chavan	December 10, 2018
Topic	Text display issue - Windows 10Answered	5.0	34	2363		Kyle Snay	December 10, 2018
Topic	Font Size Display IssuesAnswered		6	142	32215normal_text.PNG	Brian L.	December 10, 2018
Topic	Child Incident Communication Thread		1	18	screenshot1.PNG	Jepee Celorico	December 10, 2018