Agent Desktop

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This forum is intended for Oracle Service Cloud customers and partners to network and collaborate on real-life challenges, solutions and best practices. Search for or scan threads for topics of interest, or create your own. Learn how to ask a good question that gets answered.

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type	name	rating				author	activity
Topic	Dynamic Agent Desktop Cookbook	5.0	3	3797		Jens Lundell	November 12, 2018
Topic	Single line for Subject but want to be able to hover to see...		2	27		JLFolkman	2:04 PM
Topic	Multiselect value in checkbox using Add-in		1	5	checkbox.docx	Shaheela D	9:22 AM
Topic	Is versioning available with the Browser User Interface	4.0	1	2		Heather Patryluk	9:20 AM
Topic	How to Change Tab color based on value coming from Add-In		3	13		Narendra Muttineni	Yesterday
Topic	What are group profiles used for and can I rename them?Answered	4.0	5	22		Laura Walker	Yesterday
Topic	CTIAnswered		3	18		Mukesh Kalal	December 16, 2018
Topic	Agent Profile Picture UploadAnswered		3	12		Bilal Maqsood	December 16, 2018
Topic	Can the questionnaire submission button call addin		2	18		jacky su	December 15, 2018
Topic	Can we increase the file attachment size for incident		5	40		Muthulakshmi Muthaiah	December 15, 2018