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HCM ANNOUNCEMENT: Deadline Approaching Responsive UX - Urgent Action Required! -
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Agent Desktop
Get Involved. Join the Conversation.
This is a public Forum public
Welcome to the Agent Desktop Forum
This forum is intended for Oracle Service Cloud customers and partners to network and collaborate on real-life challenges, solutions and best practices. Search for or scan threads for topics of interest, or create your own. Learn how to ask a good question that gets answered.
New to Customer Connect? Visit the Getting Started page to learn how to best leverage community resources.
Forum Posts
| type | name | rating | author | activity | |||
|---|---|---|---|---|---|---|---|
| Topic | Dynamic Agent Desktop Cookbook | 5.0 | 4 | 4313 | Jens Lundell | October 9, 2019 | |
| Topic | Soup up Workspace load! - updated | 4.9 | 12 | 831 | Jens Lundell | August 26, 2019 | |
| Topic | Routing rules of Incidents | 5.0 | 2 | 8 | VDL | 2:26 AM | |
| Topic | Delegation of incidents in case if agent availability | 5.0 | 1 | 5 | VDL | 2:25 AM | |
| Topic | rule to check for attachment's presence | 2 | 58 | Geraud Andreux | Yesterday | ||
| Topic | Need help in Authentication | 1 | 7 | Satish N | December 6, 2019 | ||
| Topic | Workspace Validation - Dynamic Agent Desktop recipe | 5.0 | 1 | 362 | 29669Validation.htm | Jens Lundell | December 5, 2019 |
| Topic | Script Exit and Finish buttons - Dynamic Agent Desktop... | 5.0 | 1 | 410 | 29670Script_Exit_&_Finish_Workflow.xml | Jens Lundell | December 5, 2019 |
| Topic | Managing Complex Workflows - Dynamic Agent Desktop recipe | 5.0 | 1 | 700 | 29321Clean_Workflow.xml | Jens Lundell | December 5, 2019 |
| Topic | Mapping Tables and Workflows - Dynamic Agent Desktop recipe | 5.0 | 0 | 439 | 29672MappingTables.zip | Jens Lundell | December 5, 2019 |
Recent Announcements
- Announcement posted December 5, 2019 by Bernice Lam
, tagged BI, Engagement Cloud, Field Service, Financials, Fusion, General, Global HR, HCM, Platform - PaaS, PPM, Procurement, SCM, Service, Workforce Management, Workforce Rewards - Announcement posted December 2, 2019 by Alison McClure, tagged Architecture, BI, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, HCM, Maintenance, Other, Patch, Procurement, Release, SCM, Service, Talent, Upgrade, Workforce Management, Workforce Rewards
- Announcement posted November 27, 2019 by Bernice Lam, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards
- Announcement posted November 5, 2019 by Bernice Lam, tagged CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, General, Global HR, HCM, Infrastructure - IaaS, SCM, Service
- Announcement posted November 4, 2019 by Tamara Jones
, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Maintenance, Marketing, Platform - PaaS, PPM, Procurement, Release, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards
