For partners that build or integrate commercially available applications and service solutions with the Oracle Cloud Platform
For partners that provide implementation or managed services around Oracle Cloud Applications
In the new CX Cloud mobile app, when an email or phone call is originated from a Contact (by tapping their email or phone number), when you return to the app, you are asked if you want to log it. If you say yes, the system defaults to creating a general Task, but this should be a Call Report. Is there a way to change this default?
Thanks,
Doug
Hi All,
I needed to access an another page URL from Oracle Sales Mobile App but i don't now how configure this.
The business case is:
1) Open Opportunities.
2) Create a button or hyperlink URL with the URL of an web page
3) When click to point 2 open a browser with that url.
Thanks in advance!
Matías
Submit your questions for the CX – Oracle Engagement Cloud: Change in Enhancement Request Process for Engagement Cloud Customers session to have them answered during the live event. Post your questions by posting a new comment to this topic.
Please submit your questions by Wednesday, 13 March 2019.
Would like to know if there is a constraint or configuration controlling the number of opportunities displayed in mobile?
We were looking for further updates on How To Avoid Local Search in CX Mobile App? (Doc ID 2379651.1) and how does the app determine the local records. Please share if you have an explanation.
You may not have been able to join us on our R12 Mobility Customer Connect Session hosted 9-May-17 - so we wanted to provide you the Q&A from that session for your reference.
Please navigate to the following Knowledge Base article Document 2272481.1 for the answers to the questions that were proposed to our Product Management Team.
If you want to review the other sessions that were hosted, please navigate to this link https://cloudcustomerconnect.oracle.com/resources/34271aae3a/summary for the available replays and presentation slides.
Thank you!
Please join Perry Homes and Mountaire Farms for the 2017 Kickoff of the Oracle Sales Cloud SIG (Special Interest Group) to share best practices, implementation challenges, lessons learned, and technical tips.
Below is the conference information and the meeting agenda.
Join Skype Meeting (click here if you use Skype for Business)
Trouble Joining? Try Skype Web App (click here if you do not use Skype for Business)
Join by phone
(832) 325-9500 (Houston) English (United States)
Conference ID: 658361
Agenda
Welcome & Introductions
About the OSC SIG
Release 12 Upgrade – Oracle & Open discussion
OSC Integration with other Applications
Account/Contact Information Merge - Oracle
OSC Roadmap - Oracle
Open Discussion / Q&A
Next Steps / Support for the OSC SIG
Are you interested in meeting with other companies that are using Oracle Sales Cloud to share best practices, implementation challenges, lessons learned, and technical tips?
The Oracle Sales Cloud SIG (Special Interest Group) is a way to create a united voice to identify and prioritize enhancements, provide product feedback, and assist each other with the resolution of business challenges.
Perry Homes and Mountaire Farms are inviting you to join us with reviving the OSC SIG.
As with any product, primary users have changed so this is a chance to reconnect with existing users and meet new users that have implemented Oracle Sales Cloud. Because OSC does not apply to any one industry or business model, we can all learn from each other.
Next Steps:
1st conference call scheduled for Tuesday, May 16th, 2017 at 2:00 p.m. Central time zone
What we need from YOU:
A list of HOT Topics (items that you are interested in or are struggling with in OSC).
Network. Learn. Grow.
Being able to tour the Cloud UX Lab while at OpenWorld is an exceptional encounter! Glimpsing the forthcoming adventures Oracle is undertaking is breathtaking. I highly recommend all Oracle Customers to partake in the Cloud UX quest into the future.