Posts

Posts

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TopicOEC Knowledge Authoring Rich Text Editor issue01JustRhiannaSilver Crown: 22,500+ PointsB2B Service > B2B ServicepublicNovember 15, 2019
TopicOracle Engagement Cloud Spaces04Matias BuonavolontaBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicNovember 15, 2019
TopicIs it possible to create an HRHD SR based on HDL/Rest API...14Sophie HarrisBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicNovember 6, 2019
TopicWork orders are not created by readings meters.5.0018asset with meters V2.pdfMiguel Angel Velazquez VelazquezGreen Ribbon: 100+ PointsB2B Service > B2B ServicepublicOctober 10, 2019
TopicSetting up the web channel013Rohit ApsangiGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicOctober 3, 2019
TopicManually Define SLA Access Level end date114Yair LahavRed Ribbon: 250+ PointsB2B Service > B2B ServicepublicSeptember 27, 2019
TopicHR help desk SR: required fields are not populated124Volodymyr FaranosovBlack Diamond: 60,000+ PointsB2B Service > B2B ServicepublicSeptember 27, 2019
TopicCustomer Data Management034Balakumar RajendranRed Ribbon: 250+ PointsB2B Service > B2B ServicepublicJuly 24, 2019
TopicOracle Engagement Cloud forever stuck fetching data and...134byron stearnsB2B Service > B2B ServicepublicAugust 8, 2019
TopicRound robin queue SR is not assigning to logged out users5.0489Indhupriya NatesanB2B Service > B2B ServicepublicJuly 5, 2019
TopicPartner CTI service5.0145byron stearnsB2B Service > B2B ServicepublicJune 24, 2019
TopicNew SLA assignment029Sourabh ShendeGreen Ribbon: 100+ PointsB2B Service > B2B ServicepublicJune 18, 2019
TopicHow the Service Request can be billed to Customer029Ekansh JainBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicJune 11, 2019
TopicUnable to delete drop down value in service request objectAnswered594Shaheela DBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicJune 12, 2019
TopicImplementing chat5.08179Lalfaro Red Ribbon: 250+ PointsB2B Service > B2B ServicepublicSeptember 19, 2019
TopicImporting Service Categories for multiple language5.0055ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicApril 4, 2019
TopicCapture last response date for service requestAnswered5.02112Rohit ApsangiGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicMarch 27, 2019
TopicHow to see error in Action plan - SR creation?Answered5.015261Action plan error.PNGReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicMay 9, 2019
TopicConfigure the Prefix and Radix for Service RequestsAnswered5.08222Mohana Gopal SelvamSilver Crown: 22,500+ PointsB2B Service > B2B ServicepublicMarch 11, 2019
TopicReassign service requestAnswered5.013191Shaheela DBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicJune 24, 2019
TopicWork Order Creation - OFSC5.01103Saurabh SharmaBlue Ribbon: 750+ PointsB2B Service > B2B ServicepublicMarch 6, 2019
TopicSurvey / Feedback on Incident Clousure5.04146ThiyagGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicFebruary 26, 2019
TopicCTI in engagement cloud - Service5.01212ThiyagGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicFebruary 15, 2019
TopicMy Services Users vs Service Console Users in CRM InstanceAnswered5.0275Satish BudduB2B Service > B2B ServicepublicFebruary 14, 2019
TopicObject Name for Scheduled processAnswered5.0169Rohit ApsangiGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicFebruary 10, 2019
TopicUnable to edit field from Service Request contact...5.06112ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicFebruary 4, 2019
TopicTrigger the workflow5.0592Rohit ApsangiGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicJanuary 25, 2019
TopicCX – Unlock the power of your contact center with Virtual A...5.04108Danette BealBlack Diamond: 60,000+ PointsB2B Service > B2B ServicepublicJanuary 25, 2019
TopicWay to modify IB email processing5.0378ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicJanuary 29, 2019
TopicReopen closed SRAnswered5.019264Rohit ApsangiGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicApril 25, 2019