Posts

Posts

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TopicCategories in Groovy03Curtis AllenBlue Ribbon: 750+ PointsB2B Service > ServicepublicOctober 14, 2019
TopicPassing values from Service Request Page to Contacts Create...4.004John Wilson CusiBronze Medal: 1,250+ PointsB2B Service > ServicepublicOctober 12, 2019
TopicService Request - Part Details09Shlomo ElnekaveRed Ribbon: 250+ PointsB2B Service > ServicepublicOctober 10, 2019
TopicSetting up the web channel010Rohit ApsangiGold Medal: 3,500+ PointsB2B Service > ServicepublicOctober 3, 2019
TopicSend Secure011JustRhiannaSilver Crown: 22,500+ PointsB2B Service > ServicepublicOctober 1, 2019
TopicHow to default Create Service Request in Engagement Service?121John Wilson CusiBronze Medal: 1,250+ PointsB2B Service > ServicepublicSeptember 27, 2019
TopicHR help desk SR: required fields are not populated118Volodymyr FaranosovBlack Diamond: 60,000+ PointsB2B Service > ServicepublicSeptember 27, 2019
TopicSMS from Oracle Engagement Cloud124Shivam BansalGreen Ribbon: 100+ PointsB2B Service > ServicepublicSeptember 18, 2019
TopicData Migration of Work Orders (Engagement Cloud -...Answered337Aparajit MalliBlue Ribbon: 750+ PointsB2B Service > ServicepublicSeptember 10, 2019
TopicCan we create Maintenance Work Order from Service Request029VishnuSurya PinnamarajuSilver Medal: 2,000+ PointsB2B Service > ServicepublicAugust 6, 2019
TopicSurvey using Engagement Cloud - Service5.0565Aneeta RanaB2B Service > ServicepublicOctober 7, 2019
TopicMake Service request page to be readonly5.0023Shaheela DBronze Medal: 1,250+ PointsB2B Service > ServicepublicJuly 31, 2019
TopicCan we able to get the logged in username and password...4.0889Shaheela DBronze Medal: 1,250+ PointsB2B Service > ServicepublicAugust 6, 2019
TopicRound robin queue SR is not assigning to logged out users5.0485Indhupriya NatesanB2B Service > ServicepublicJuly 5, 2019
TopicCan w able to disable the default queue in OEC ?4.0475Shaheela DBronze Medal: 1,250+ PointsB2B Service > ServicepublicAugust 5, 2019
TopicHow to make primary contact as default of the account while...Answered153Shaheela DBronze Medal: 1,250+ PointsB2B Service > ServicepublicJune 25, 2019
TopicNew SLA assignment026Sourabh ShendeGreen Ribbon: 100+ PointsB2B Service > ServicepublicJune 18, 2019
TopicHow the Service Request can be billed to Customer026Ekansh JainBronze Medal: 1,250+ PointsB2B Service > ServicepublicJune 11, 2019
TopicUnable to delete drop down value in service request objectAnswered593Shaheela DBronze Medal: 1,250+ PointsB2B Service > ServicepublicJune 12, 2019
TopicIs there an archive mechanism to archive SR messages?359ReghuBronze Crown: 15,000+ PointsB2B Service > ServicepublicJuly 18, 2019
TopicImplementing chat5.08173Lalfaro Red Ribbon: 250+ PointsB2B Service > ServicepublicSeptember 19, 2019
TopicInteraction content in Interaction history tabAnswered5.05125ReghuBronze Crown: 15,000+ PointsB2B Service > ServicepublicApril 26, 2019
TopicImporting Service Categories for multiple language5.0052ReghuBronze Crown: 15,000+ PointsB2B Service > ServicepublicApril 4, 2019
TopicCreating/Updating 1:M related object through REST APIAnswered5.0298ReghuBronze Crown: 15,000+ PointsB2B Service > ServicepublicMay 13, 2019
TopicCapture last response date for service requestAnswered5.02111Rohit ApsangiGold Medal: 3,500+ PointsB2B Service > ServicepublicMarch 27, 2019
TopicHow to see error in Action plan - SR creation?Answered5.015256Action plan error.PNGReghuBronze Crown: 15,000+ PointsB2B Service > ServicepublicMay 9, 2019
TopicReassign service requestAnswered5.013187Shaheela DBronze Medal: 1,250+ PointsB2B Service > ServicepublicJune 24, 2019
TopicService Requests from Social Media5.03131Usha RameshBlue Ribbon: 750+ PointsB2B Service > ServicepublicMarch 11, 2019
TopicWork Order Creation - OFSC5.0197Saurabh SharmaBlue Ribbon: 750+ PointsB2B Service > ServicepublicMarch 6, 2019
TopicSurvey / Feedback on Incident Clousure5.04140ThiyagGold Medal: 3,500+ PointsB2B Service > ServicepublicFebruary 26, 2019