Posts

Posts

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TopicHow to route SR to queue based on Account object attributes01Ori AvivB2B Service > B2B ServicepublicDecember 6, 2019
TopicDemo account for OEC01ThiyagGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicDecember 6, 2019
TopicGroovy script to move or copy attachments from one Servce...5.0224John Wilson CusiBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicNovember 17, 2019
TopicPropose SR resolution as KB218Mohana Gopal SelvamSilver Crown: 22,500+ PointsB2B Service > B2B ServicepublicNovember 6, 2019
TopicIs it possible to create an HRHD SR based on HDL/Rest API...112Sophie HarrisBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicNovember 6, 2019
TopicService Request Number sequence327Shaesta HayatGreen Ribbon: 100+ PointsB2B Service > B2B ServicepublicOctober 23, 2019
TopicEmail is triggering multiple times5.0020Shaheela DBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicOctober 21, 2019
TopicCustomization in Service EntitlementsAnswered5.0219Mohana Gopal SelvamSilver Crown: 22,500+ PointsB2B Service > B2B ServicepublicNovember 6, 2019
TopicCategories in Groovy124Curtis AllenBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicOctober 21, 2019
TopicPassing values from Service Request Page to Contacts Create...4.0014John Wilson CusiBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicOctober 12, 2019
TopicService Request - Part Details226Shlomo ElnekaveBlue Ribbon: 750+ PointsB2B Service > B2B ServicepublicNovember 7, 2019
TopicSetting up the web channel016Rohit ApsangiGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicOctober 3, 2019
TopicSend Secure014JustRhiannaSilver Crown: 22,500+ PointsB2B Service > B2B ServicepublicOctober 1, 2019
TopicHow to default Create Service Request in Engagement Service?130John Wilson CusiBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicSeptember 27, 2019
TopicHR help desk SR: required fields are not populated127Volodymyr FaranosovBlack Diamond: 60,000+ PointsB2B Service > B2B ServicepublicSeptember 27, 2019
TopicSMS from Oracle Engagement Cloud239Shivam BansalRed Ribbon: 250+ PointsB2B Service > B2B ServicepublicNovember 17, 2019
TopicData Migration of Work Orders (Engagement Cloud -...Answered344Aparajit MalliBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicSeptember 10, 2019
TopicCan we create Maintenance Work Order from Service Request037VishnuSurya PinnamarajuSilver Medal: 2,000+ PointsB2B Service > B2B ServicepublicAugust 6, 2019
TopicSurvey using Engagement Cloud - Service5.0597Aneeta RanaB2B Service > B2B ServicepublicOctober 7, 2019
TopicMake Service request page to be readonly5.0031Shaheela DBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicJuly 31, 2019
TopicCan we able to get the logged in username and password...4.08107Shaheela DBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicAugust 6, 2019
TopicRound robin queue SR is not assigning to logged out users5.0495Indhupriya NatesanB2B Service > B2B ServicepublicJuly 5, 2019
TopicCan w able to disable the default queue in OEC ?4.0481Shaheela DBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicAugust 5, 2019
TopicHow to make primary contact as default of the account while...Answered157Shaheela DBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicJune 25, 2019
TopicNew SLA assignment031Sourabh ShendeGreen Ribbon: 100+ PointsB2B Service > B2B ServicepublicJune 18, 2019
TopicHow the Service Request can be billed to Customer131Ekansh JainBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicDecember 3, 2019
TopicUnable to delete drop down value in service request objectAnswered596Shaheela DBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicJune 12, 2019
TopicIs there an archive mechanism to archive SR messages?367ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicJuly 18, 2019
TopicImplementing chat5.08184Lalfaro Red Ribbon: 250+ PointsB2B Service > B2B ServicepublicSeptember 19, 2019
TopicInteraction content in Interaction history tabAnswered5.05133ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicApril 26, 2019