Posts

Posts

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TopicReopen closed SRAnswered5.019268Rohit ApsangiGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicApril 25, 2019
TopicHow to see error in Action plan - SR creation?Answered5.015264Action plan error.PNGReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicMay 9, 2019
TopicReassign service requestAnswered5.013193Shaheela DBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicJune 24, 2019
TopicService Request - Attachment Size LimitAnswered4.010428ThiyagGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicFebruary 19, 2019
TopicImported Custom Status is not displaying in SRAnswered5.09192Rasheed AhamedGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicMarch 26, 2019
TopicCan we able to get the logged in username and password...4.08108Shaheela DBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicAugust 6, 2019
TopicImplementing chat5.08184Lalfaro Red Ribbon: 250+ PointsB2B Service > B2B ServicepublicSeptember 19, 2019
TopicHR Help Desk : Email Notification5.07264Madhu GothandaramanGold Trophy: 10,000+ PointsB2B Service > B2B ServicepublicNovember 9, 2018
TopicUnable to edit field from Service Request contact...5.06115ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicFebruary 4, 2019
TopicAbility to attach KM article in OB messages683ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicJanuary 17, 2019
TopicSurvey using Engagement Cloud - Service5.0598Aneeta RanaB2B Service > B2B ServicepublicOctober 7, 2019
TopicUnable to delete drop down value in service request objectAnswered596Shaheela DBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicJune 12, 2019
TopicInteraction content in Interaction history tabAnswered5.05133ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicApril 26, 2019
TopicTrigger the workflow5.0594Rohit ApsangiGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicJanuary 25, 2019
TopicAbility to have unique sequence number for specific type of...5.05133ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicDecember 6, 2018
TopicWay to check the inbound emailsAnswered5.05144ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicOctober 26, 2018
TopicRound robin queue SR is not assigning to logged out users5.0495Indhupriya NatesanB2B Service > B2B ServicepublicJuly 5, 2019
TopicCan w able to disable the default queue in OEC ?4.0481Shaheela DBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicAugust 5, 2019
TopicSurvey / Feedback on Incident Clousure5.04148ThiyagGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicFebruary 26, 2019
TopicCX – Unlock the power of your contact center with Virtual A...5.04110Danette BealBlack Diamond: 60,000+ PointsB2B Service > B2B ServicepublicJanuary 25, 2019
TopicRecommended Performance Testing Tool for Service CloudAnswered5.04426Jonathan DoringuezBlue Ribbon: 750+ PointsB2B Service > B2B ServicepublicNovember 8, 2018
TopicCDM with engagement cloud4208Saurabh SharmaBlue Ribbon: 750+ PointsB2B Service > B2B ServicepublicSeptember 28, 2018
TopicPurpose of "SVC_INTERACTION_ENABLED_OBJECTS"...Answered480ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicOctober 4, 2018
TopicSR Feedback feature5.04243ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicSeptember 27, 2018
TopicService Request Number sequence327Shaesta HayatGreen Ribbon: 100+ PointsB2B Service > B2B ServicepublicOctober 23, 2019
TopicData Migration of Work Orders (Engagement Cloud -...Answered344Aparajit MalliBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicSeptember 10, 2019
TopicIs there an archive mechanism to archive SR messages?367ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicJuly 18, 2019
TopicService Requests from Social Media5.03136Usha RameshBlue Ribbon: 750+ PointsB2B Service > B2B ServicepublicMarch 11, 2019
TopicWay to modify IB email processing5.0380ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicJanuary 29, 2019
TopicActivities not appearing in Interaction history3135ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicOctober 8, 2018