Posts

Posts

typenameratingauthorhiveactivity
TopicAbility to attach KM article in OB messages683ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicJanuary 17, 2019
TopicAbility to have unique sequence number for specific type of...5.05133ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicDecember 6, 2018
TopicAbility to see history of approvals in SR object5.0187ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicDecember 3, 2019
TopicActivities not appearing in Interaction history3137ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicOctober 8, 2018
TopicB2B and B2C contact5.0174ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicFebruary 4, 2019
TopicCan w able to disable the default queue in OEC ?4.0481Shaheela DBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicAugust 5, 2019
TopicCan we able to get the logged in username and password...4.08111Shaheela DBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicAugust 6, 2019
TopicCan we create Maintenance Work Order from Service Request037VishnuSurya PinnamarajuSilver Medal: 2,000+ PointsB2B Service > B2B ServicepublicAugust 6, 2019
TopicCapture last response date for service requestAnswered5.02114Rohit ApsangiGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicMarch 27, 2019
TopicCategories in Groovy125Curtis AllenBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicOctober 21, 2019
TopicCDM with engagement cloud4212Saurabh SharmaBlue Ribbon: 750+ PointsB2B Service > B2B ServicepublicSeptember 28, 2018
TopicCreating/Updating 1:M related object through REST APIAnswered5.02107ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicMay 13, 2019
TopicCTI in engagement cloud - Service5.01230ThiyagGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicFebruary 15, 2019
TopicCustomization in Service EntitlementsAnswered5.0219Mohana Gopal SelvamSilver Crown: 22,500+ PointsB2B Service > B2B ServicepublicNovember 6, 2019
TopicCX – Everything You Ever Wanted to Know About Service C...5.01120Nate Hossner, OracleSilver Medal: 2,000+ PointsB2B Service > B2B ServicepublicDecember 13, 2018
TopicCX – Unlock the power of your contact center with Virtual A...5.04110Danette BealBlack Diamond: 60,000+ PointsB2B Service > B2B ServicepublicJanuary 25, 2019
TopicData Migration of Work Orders (Engagement Cloud -...Answered346Aparajit MalliBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicSeptember 10, 2019
TopicDemo account for OECAnswered37ThiyagGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicDecember 12, 2019
TopicEmail is triggering multiple times5.0021Shaheela DBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicOctober 21, 2019
TopicGroovy script to move or copy attachments from one Servce...5.0227John Wilson CusiBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicNovember 17, 2019
TopicHow the Service Request can be billed to Customer131Ekansh JainBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicDecember 3, 2019
TopicHow to default Create Service Request in Engagement Service?130John Wilson CusiBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicSeptember 27, 2019
TopicHow to make primary contact as default of the account while...Answered157Shaheela DBronze Medal: 1,250+ PointsB2B Service > B2B ServicepublicJune 25, 2019
TopicHow to route SR to queue based on Account object attributes03Ori AvivB2B Service > B2B ServicepublicDecember 6, 2019
TopicHow to see error in Action plan - SR creation?Answered5.015264Action plan error.PNGReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicMay 9, 2019
TopicHR Help Desk : Email Notification5.07265Madhu GothandaramanGold Trophy: 10,000+ PointsB2B Service > B2B ServicepublicNovember 9, 2018
TopicHR help desk SR: required fields are not populated128Volodymyr FaranosovBlack Diamond: 60,000+ PointsB2B Service > B2B ServicepublicSeptember 27, 2019
TopicImplementing chat5.08189Lalfaro Red Ribbon: 250+ PointsB2B Service > B2B ServicepublicSeptember 19, 2019
TopicImported Custom Status is not displaying in SRAnswered5.09193Rasheed AhamedGold Medal: 3,500+ PointsB2B Service > B2B ServicepublicMarch 26, 2019
TopicImporting Service Categories for multiple language5.0059ReghuBronze Crown: 15,000+ PointsB2B Service > B2B ServicepublicApril 4, 2019