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Topic posted December 20, 2018 by Atul Kumar
, tagged Accounting Hub Cloud Service, Assets, Budgetary control, Cash Management, Collections, Configuration, Discussion Forums, Expenses, Financials, Fusion, General Ledger, Help Center, Intercompany, Invoice Imaging, OTBI, Payables, Period Close / Reconciliation, Public Sector, Receivables, Reports, Revenue Management, Search, Setup, Setup / Administration, Subledger Accounting, Subscriptions, Tip in Core Financials > Payables & Cash Management publicTitle:Invoice getting rejected with Invalid PO Number errorSummary:Invoice getting rejected in Inteface with Invalid PO Number errorContent:We are trying to create invoice in oracle using EDI and we have noticed that for particular LE/BU the invoice is getting processed and for other LE/BU, the invoices are getting rejected with Invalid PO Number, please let me know if we can overcome this issue, i have raised SR as well on the same...
Thanks,
Atul Kumar
Topic posted November 7, 2018 by Maureen O'Leary, tagged Configuration, Financials, Receivables, Setup / Administration in Core Financials > Receivables & Collections publicTitle:PST Tax Not Calculating on Manual Invoices for Manually Created CustomersSummary:PST taxes are not calculating on Manual Invoices for Manually created Customers, only GST calculates. On invoices for Customers created via upload both taxes calculate correctly.Content:We are having issues with PST tax not being calculated on Manual Invoices related to Customers created manually. Invoices for Customers created via FBDI upload have both GST and PST tax calculated correctly.
To test I have created two identical Customers, one Manually and one via FBDI upload. Everything but their name and street address are identical when comparing them via Manage Customers on side by side screens, tab by tab.
I created two identical invoices. GST calculates on both invoices, PST only calculates on the invoice where the Customer was created via FBDI upload.
This is true for multiple Customers created manually and via FBDI.
Any suggestions or insights?
Version:13B
Topic posted December 12, 2018 by Felix Beaudoin
, tagged Financials, Receivables in Core Financials > Receivables & Collections publicTitle:Sales Orders from OM not being Interfaced into AR - AutoInvoice Tables have No Customer DataSummary:When importing orders into the AR Interface Tables, the Customer Data is not being pulled.Content:Hello Gurus!
We are facing an issue which is inconsistent and were hoping that one of you may have faced it in the past (we sure haven't and it is quite confusing).
Basically, the Order Management team creates an order. They can select the customer, the bill-to and the ship-to. Once processed and shipped, the AR team runs AutoInvoice to create a bill as always.
For some reason, the customer information is not being populated into the interface tables and we obtain the following error but only for some specific customers (the majority of them go through just fine).The original system bill-to customer ID {ORIG_SYSTEM_BILL_CUSTOMER_ID is invalid.; The original system bill-to customer address ID {ORIG_SYSTEM_BILL_ADDRESS_ID is invalid.; The ship-to customer identifier {SHIP_TO_PARTY_ID is invalid.; The ship-to party contact identifier {SHIP_TO_PARTY_CONTACT_ID is invalid. The party contact either does not exist or is not associated to the ship-to party.; The ship-to party site identifier {SHIP_TO_PARTY_SITE_ID is invalid. The party site either does not exist or is not associated to the ship-to party.; The ship-to party site identifier {SHIP_TO_PARTY_SITE_ID is invalid. The party site either does not exist or is not associated to the ship-to party.
We have had these errors before and know the metalinks related to them but this is brand new and does not relate to any dates being incorrect, data set being invalid, etc.
Would any of you have experienced this before?
Let us know, thanks!
Regards,
Felix- Topic posted November 28, 2018 by Sathya Kannan
, tagged Allocations, Collections, Financials, Receivables, Reports in Core Financials > Receivables & Collections publicTitle:Delinquent invoices are not being selected by Send Dunning Letters jobSummary:Error - A dunning letter is not generated because there are no valid transactions to be included in the dunning letter.Content:Any idea why Delinquent invoices are not getting selected by the dunning ESS job? All the dunning configurations are OK and customer has delinquent invoices that needs dunning letters to be sent.
- Topic posted October 8, 2018 by Ujas Bhatt
, tagged Allocations, Assets, Budgetary control, Cash Management, Collections, Configuration, Expenses, Financials, General Ledger, Help Center, Intercompany, Invoice Imaging, Payables, Period Close / Reconciliation, Receivables, Reports, Security, Setup / Administration, Subledger Accounting in Core Financials > Financials – General publicTitle:Uprade to Rel 13 (update 18B) common issues and solutionSummary:Our Envrionment Recently got upgraded from Update 18A to 18B. Looking for Common issues and solution post upgradeContent:Hi Experts,
Our Fin/Proc/HCM environment (R13) recently got upgraded from Update 18A to 18B (Revision 13.18.05). Do you have common list of issues faced post upgrade and workaround/solution associated to those issues?
This will expedite our approach in addressing those in our environment.
Appreciate your help !!!
Topic posted January 24, 2019 by Miki, tagged Financials, Fusion, General Ledger, Payables, Receivables, Upgrade in Core Financials > Financials – General publicTitle:Issues with 18C upgrade and Chrome?Summary:Anyone seeing issues with Chrome and 18C?Content:We upgraded to ERP 18C last weekend. Since then we have had numerous errors with the ADFDi install and with pop up boxes freezing on the page and staying on the page from screen to screen. Refreshing will clear them, but this is definitely an 18C after effect.
Thanks, miki
Version:ERP 18CImage:
- Topic posted May 7, 2018 by Rajib Pramanik
, tagged Financials, Receivables in Core Financials > Receivables & Collections publicTitle:Unable to create AR Transaction/InvoiceSummary:Unable to create AR Transaction/InvoiceContent:We have defined one new Trx Type in AR HSI MANAGEMENT FEE, Trx Source HSI MANUAL-INTERCOMPANY.
However when we tried to save the transaction, it is giving an error ' Enter a transaction type. (AR-856882)'Any idea ?
Topic posted May 6, 2017 by Prithis Das
, tagged Configuration, Core HR, Financials, General Ledger, Payables, Receivables, Reports, Setup / Administration, Subledger Accounting, Tip, Update in Core Financials > Financials – General publicTitle:R12 upgrade experiencesSummary:Requesting real life experiences from the recent R12 upgradeContent:Hello everyone
I am requesting other customers/consultants who have gone through a R12 upgrade on ERP Cloud in Test and/or Prod to share their experiences here. This may help the rest of the user community in their own upgrade projects. Specifically:
1. Any issues faced
2. Things to look out for
3. Feedback on Security Console (and lack of OIM and APM)
4. Payment Approval Workflow
5. Multi Period Accounting (supposed to have been backported to R12)
6. Any other lessons learned.
Thanks!
Prithis
Topic posted August 7, 2019 by Beth Bleijie, tagged Configuration, Financials, General Ledger, Payables, Receivables, Setup / Administration in Core Financials > General Ledger & Intercompany publicTitle:Understanding Account Combinations and Cross Validation RulesSummary:Where can I learn about the relationship between Account Combinations and CVRs?Content:We have been on oracle for about 20 months, and have never touched the Account Combinations.
Suddenly, in July, we find that many of our Account Combinations (AC) are not enabled and are preventing transactions/journals from posting in AR, AP, and GL.
We have been using Cross Validation Rules (CVR) for at least a year, but quite frankly they don't seem to be applied in every instance (in particular, a spreadsheet journal will not be caught by the CVRs, but a manual journal will). I don't understand why.
And I really don't understand why the ACs have suddenly started preventing posting, we have never had these errors in the past.
Where can I find information about ACs and CVRs and how they interact, because they aren't working the way I thought they should.
And what might have happened to suddenly make the ACs an issue for us? (About the same time our Intercompany Balancing Journals also all began to error, as a function of some change to the account string. . .a change which we did not make. We did have a Maintenance Exception Update around the time the issue arose; I cannot pinpoint the time the errors/issues began precisely so the Maintenance Exception timing may be a coincidence, but with the Intercompany Balancing Journals having an issue at the same time I feel like there was some trigger, but have not yet got to the bottom of it.)
Topic posted March 18, 2019 by Anil Nair, tagged Compliance, Expenses, Financials, General Ledger, Help Center, Invoice Imaging, Payables, Period Close / Reconciliation, Receivables, Search, Security, Setup / Administration, User Interface in Core Financials > Tax and Global publicTitle:Tax Registration Number validationSummary:Tax Registration Number validationContent:We have supplier companies who are part of the same group (corporation) and maintain the same tax registration numbers.We treat these companies as separate suppliers in the system as we deal with them separately and pay them separately.When we try to create these suppliers with the same tax registration number (i.e ABN - Australia Business Number), it gives duplicate error as the supplier with the same tax registration number exists in the supplier master.
A record with the value 99601266871 already exists. Enter a unique value.This tax aBN already exists for party type Third party and party name MAIN STREET CAFE for the same period. (ZX-885304)
Cause You cannot use the same tax aBN for different party types and party names for the same period.
Action For this party, you must enter a different tax aBN or enter a different period.How can we duplicate tax registration numbers for different suppliers?
Is it possible to show the warning message and still be able to by-pass the duplicate check?