Posts

Posts

  • Xena Arcabos
    Derived Entity Type25.0
    Topic posted October 24, 2018 by Xena ArcabosGreen Ribbon: 100+ Points, tagged Bots, Conversational AI, Mobile, OMCE in Application Development > Digital Assistant and Mobile public
    Title:
    Derived Entity Type
    Summary:
    Problem with Derived Entity Type
    Content:

    I have created 2 custom DERIVED entity namely enddate with DATE as parent with preceding phrase ( to , up to ) ... and a startdate with DATE as parent with a preceding phrase ( From , on ). The expected user input would be "Log absence from tomorrow to friday" but i have noticed that it only resolved the tomorrow as the date. I need to get the tomorrow as the start date and Friday as the end date. How should i do it?

    Version:
    18.2.5
  • Don Querrer
    Call a custom component asynchronously from oBotML to...25.0
    Topic posted October 16, 2018 by Don QuerrerGreen Ribbon: 100+ Points, tagged OMCE, Sync, Virtual Assistant in Application Development > Digital Assistant and Mobile public
    Title:
    Call a custom component asynchronously from oBotML to prevent time-out
    Summary:
    Call a custom component asynchronously from oBotML to prevent time-out
    Content:
    Hello Gurus,
    I am currently working with Oracle MCE Bot service where I am calling a rest api via custom component.
    The problem is that the rest api I am calling sometimes responds more than a minute which made the chatbot to time-out.
     
    With that, my question is ---- Is there a way to call a custom component asynchronously from oBotML to prevent time-out?
     
    Thanks!
  • Nagesh Manda
    Custom API (CCS for chatbot) always returns 5003
    Topic posted October 3, 2018 by Nagesh MandaBlue Ribbon: 750+ Points, tagged OMCE in Application Development > Digital Assistant and Mobile public
    Title:
    Custom API (CCS for chatbot) always returns 500
    Content:

    Hi,

    I am in the process of building a sample POC for integration Chatbots with HCM Cloud. i have followed the guidelines provided and have built my custom API. However when testing the API i am always getting 500 error.

    HTTP/1.1 500 Internal Server Error
    Cache-Control: no-cache, no-store, must-revalidate
    X-ORACLE-DMS-ECID: de973e25-2b59-42b2-808d-f598e0ae09fb-00040db4
    Connection: keep-alive
    Pragma: no-cache
    Content-Length: 495
    X-ORACLE-DMS-RID: 0:17
    oracle-mobile-runtime-version: 18.2.5
    Date: Tue, 02 Oct 2018 09:58:22 GMT
    Content-Type: application/json

    Any pointers to resolve this issue would be much appreciated. I am attaching the package for your reference.

    Thanks in advance,

    Nagesh.

    Code Snippet:
  • ching siang neo
    Accessing and updating myProfile from backend API2
    Topic posted October 2, 2018 by ching siang neo, tagged OMCE in Application Development > Digital Assistant and Mobile public
    Title:
    Accessing and updating myProfile from backend API
    Summary:
    Accessing myProfile from backend API
    Content:

    Using req.oracleMobile.ums.getMe in the Oracle Mobile Cloud to get the login user profile from IDCS. But it is not retrieving the other attributes (e.g organization, cost center) from schema urn:ietf:params:scim:schemas:extension:enterprise:2.0:User or urn:ietf:params:scim:schemas:idcs:extension:custom:User.

    req.oracleMobile.ums.updateUser also don't allow updates to the enterprise and custom attributes.

    Kindly advise what the other options to retrieve and update these attributes within the Oracle Mobile Cloud Backend.

    Version:
    Oracle Mobile Cloud Enterprise 18.2.3
  • Olivier Maurice
    Whitelisting IP-ranges for Oracle PaaS Services2
    Topic posted October 2, 2018 by Olivier MauriceRed Ribbon: 250+ Points, tagged Bots, OMCE, WeChat in Application Development > Digital Assistant and Mobile public
    Title:
    Whitelisting IP-ranges for Oracle PaaS Services
    Summary:
    Looking how to limit access to the Classic DBCS when accessing it from Oracle PaaS Services
    Content:

    Hi,
     

    We have an Oracle Database Cloud Service Classic running in Amsterdam. The chatbot is located in Frankfurt (Autonomous Mobile Cloud Service Enterprise).
    Of course, we do not want to open up the ORDS services to the internet. One of the measures would be whitelisting. What is the IP-range to whitelist for PaaS services hosted in Frankfurt?

     

    Best regards,

    Olivier

     

    Version:
    DB:12.1.0.2; AMCE 18.2.5.1807160343
  • t sethi
    how can we launch/integrate a bot from Oracle cloud...2
    Topic posted September 20, 2018 by t sethi, tagged Bots, OMCE, Tip in Application Development > Digital Assistant and Mobile public
    Title:
    how can we launch/integrate a bot from Oracle cloud ERP(SaaS) and display chat window in it
    Summary:
    how can we launch/integrate a bot from Oracle cloud ERP(SaaS) and display chat window in it
    Content:

    how can we launch/integrate a bot from Oracle cloud ERP(SaaS) and display chat window in it

    Version:
    Mobile Cloud Enterprise Version 18.2.5
  • t sethi
    Reply from a chat bot can be shown in which format? for...2
    Topic posted September 20, 2018 by t sethi, tagged Bots, OMCE in Application Development > Digital Assistant and Mobile public
    Title:
    Reply from a chat bot can be shown in which format? for example if we want to show in tabular format or any presentable format how can we achieve this?
    Summary:
    Reply from a chat bot can be shown in which format? for example if we want to show in tabular format or any presentable format how can we achieve this?
    Content:

    Reply from a chat bot can be shown in which format? for example if we want to show in tabular format or any presentable format how can we achieve this?

    Version:
    Mobile Cloud Enterprise Version 18.2.5
  • t sethi
    how to programatically train the bot when the specific...4
    Topic posted September 19, 2018 by t sethi, tagged Bots, OMCE, Tip in Application Development > Digital Assistant and Mobile public
    Title:
    how to programatically train the bot when the specific intents are not defined?
    Summary:
    how to programatically train the bot when the specific intents are not defined?
    Content:

    I need to know how we can train the bots in MCS if there are no intents defined for that bot, so that the bot can fetch information at run time and provide an answer to it

    Version:
    Mobile Cloud Enterprise Version 18.2.3
  • Ameur Baccoucha
    QnA componentAnswered105.0
    Topic posted September 19, 2018 by Ameur BaccouchaGold Medal: 3,500+ Points, tagged Bots, Conversational AI, Messaging, Mobile, OMCE, Tip in Application Development > Digital Assistant and Mobile public
    Title:
    QnA component
    Summary:
    i want to cretae a bot only using System.QnA component to make my bot reply to some question.
    Content:

    i want to build a sample of a Q&A bot. i created the bot and uploaded the csv file and every thing is ok but one i am using the bot tester i always get a response from the unresolved state. here my OBotML code: 

    metadata:
      platformVersion: 1.0
    main: true
    name: QnA_Bot
    context:
      variables:
    states:   
      qna:
        component: "System.QnA"
        transitions:
          actions:
            none: "unresolved"
          next: "qna"
      unresolved:
        component: "System.Output"
        properties:
          text: "Sorry, I did not find any match. Can you rephrase the question?"
        transitions:
          return: "unresolved"
      

    any idea please? 

    thank you 

    Ameur

  • Filip Huysmans
    Where to store env info for a chatbotAnswered35.0
    Topic posted September 18, 2018 by Filip HuysmansRed Ribbon: 250+ Points, tagged Bots, OMCE in Application Development > Digital Assistant and Mobile public
    Title:
    Where to store env info for a chatbot
    Summary:
    What is the best place to store environment information for a chatbot
    Content:

    Hello everyone,

    for our chatbot we need to store some dates and some keywords, which should be accessible to the custom components in MCS.

    We thought of storing a json file in the storage of MCS and then get access to it.  Is this a correct approach?  If so, which API should we use to get the content of the json file?  
    The idea was to be able to make changes to this file, without the need to redeploy the CCs in MCS.

     

    Thx in advance.

     

    Filip Huysmans

    Version:
    18.2.5