Posts

Posts

  • Jonathan Pelentier
    Inventory required1
    Topic posted January 12, 2018 by Jonathan PelentierGreen Ribbon: 100+ Points, tagged Inventory / Parts in Field Service Forum > Field Service public
    Title:
    Inventory required
    Content:

    Masters,

    I would like an help for a requirement.

    In creating an activity through the inbound, it is possible to put the inventories required to carry out the activities, but how do I make sure the recruiter has this material?

    Scenario 1: To create an activity directly for the technician it is mandatory that the resource has the materials to perform the same. If the feature does not have the material can not be created.

    Scenario 2: To create an activity in the basket, the scheduler can only route to the technician who has the material to perform the activity.

     

    Thank you

    Version:
    17.2
  • Megha Jain
    Change image icons for inventory1
    Topic posted August 29, 2018 by Megha JainRed Ribbon: 250+ Points, tagged Inventory / Parts in Field Service Forum > Field Service public
    Title:
    Change image icons for inventory
    Content:

    Hi,

    Is it possible to change or remove image icons for inventory and those on the other screens as well?

    Thanks,

    Megha

  • Shilpa Shonkhia
    Required inventory tags in core api create activity request9
    Topic posted June 5, 2018 by Shilpa ShonkhiaBronze Medal: 1,250+ Points, tagged Inventory / Parts in Field Service Forum > Field Service public
    Title:
    Required inventory tags in core api create activity request
    Content:

    Hi,

    I am not able to populate required inventory schema while creating the activity using Core API. I've added below section in request.

     

     "requiredInventories": {
      "items": [
            {
                "quantity": 1,
                "inventoryType": "CIRCULATOR_PUMP"
                
            }
        ]

     

    Can someone please help.

    Thanks

    Shilpa

     

    Version:
    18A
  • Shankar Narayanan
    Adding Multiple inventories in Inventory type for non...Answered2
    Topic posted December 9, 2017 by Shankar NarayananBronze Trophy: 5,000+ Points, tagged Inventory / Parts in Field Service Forum > Field Service public
    Title:
    Adding Multiple inventories in Inventory type for non -serializable inventories
    Content:

    Hi All,

    We have a requirement where if the non-serialized parts are consumed by Technician, we need to integrate with ERP for generating a PO based to the supplier based on part description, category of part, supplier code.

    To acheive this, I have created a part catalog and mapped all part description, category of part & supplier against that Part desc against that inventory type. 

    For example, if tech searches for  PVC cable, we show four types of PVC i.e. 2" PVC, 1/2" PVC, 1" PVC etc to select which type of PVC for the tech to select one of those. The details get populated & tech enters the quantity of the particular category consumed.

    Issue which I am facing is if tech consumes multiple sub categories in same inventory type, for e.g. Tech has consumed 5 quantity of 2" PVC & 6 quantity of 1/2" PVC, OFSC show the latest entry i.e. 1/2" PVC with 11 no if we check on inventory installed in the screen. Also, I cannot use serialized inventory as quantity is always set to 1. 

    Would appreciate if anyone can help me in resolving this issue as it is a valid requirement in most of HVAC scenarios.

    Thanks,

    Shankar

    Version:
    17.8
  • Megha Jain
    How to use OOTB and custom inventory fields in message...2
    Topic posted July 11, 2018 by Megha JainRed Ribbon: 250+ Points, tagged Inventory / Parts in Field Service Forum > Field Service public
    Title:
    How to use OOTB and custom inventory fields in message scenarios?
    Content:

    Hi,

    How can we use OOTB inventory properties like required_quantity and required_available_quantity, and other custom inventory properties in message scenarios?

    Tried appending pr_, ex_, expr_ for custom fields, but nothing working.

    Thanks,

    Megha

  • Noorshabah Ramjanee
    Edit inventory details after activity is completed12
    Topic posted July 10, 2018 by Noorshabah RamjaneeBronze Medal: 1,250+ Points, tagged Inventory / Parts in Field Service Forum > Field Service public
    Title:
    Edit inventory details after activity is completed
    Content:

    I have a requirement where the technician should be able to edit the inventory details even after the status of the activity has been set to completed.

    Is there any way to achieve this behaviour in OFSC?

    Version:
    Oracle Field Service Cloud 18A
  • John Slanina
    Mobility - inventory Grid Add more fieldsAnswered2
    Topic posted March 12, 2018 by John Slanina, tagged Inventory / Parts, Mobility / Mobile Apps in Field Service Forum > Field Service public
    Title:
    Mobility - inventory Grid Add more fields
    Content:

    Is there a way to add more fields to the Mobility inventory Grid like you can add them on the inventory list columns for the manage screens ?

    Version:
    18A
  • Megha Jain
    Required Inventory fields3
    Topic posted July 5, 2018 by Megha JainRed Ribbon: 250+ Points, tagged Inventory / Parts in Field Service Forum > Field Service public
    Title:
    Required Inventory fields
    Content:

    Hi,

    How can we add custom fields to required inventory tab in the activity? There is no context layout for it in manage.

     

    Thanks,

    Megha

     

     

    Version:
    18.5.6
  • Hussam Yousuf
    Adding Non-Serialized Inventory5
    Topic posted July 25, 2017 by Hussam YousufRed Ribbon: 250+ Points, tagged Inventory / Parts in Field Service Forum > Field Service public
    Title:
    Adding Non-Serialized Inventory
    Content:

    Hi all,

    I have a requirement for adding 'Required Inventories' to activities in bulk using APIs. The problem I am facing is that, using APIs while I try to update the Required Inventories in bulk, its asking for the Model Number. In this scenario, the Inventory which I am trying to add has no such properties. Is there a way to add Inventory to activities without a Model Number? The API says the Model number is mandatory when we try to update the Inventory in Bulk. Interestingly, when we do individual update for activities to add the Required Inventory, the update is done even when we keep the Model Number field blank.

    Kindly suggest me some solution.

    Thanks

    Hussam

  • Chris S
    Model Property in inventory type1
    Topic posted March 20, 2018 by Chris SBlue Ribbon: 750+ Points, tagged Inventory / Parts in Field Service Forum > Field Service public
    Title:
    Model Property in inventory type
    Content:

    Hi All,

     

    Can anyone explain me the use of model property in inventory types in OFS. I am stuck with handling non-serialised inventory stuff and I feel this can be of help.

     

    Thanks in advance

    Version:
    18A