Posts

Posts

  • Geetha Devi
    How to use Oracle Bot into google hangout? Anyone have any...Answered20
    Topic posted October 11, 2019 by Geetha DeviRed Ribbon: 250+ Points, tagged Alexa, Analytics, Android, API, Bots, Conversational AI, Facebook, iOS, MAX, Messaging, Mobile, Notification, OMCE, Siri, Slack, Tip, Virtual Assistant, VPA, WeChat in Application Development > Digital Assistant and Mobile public
    Title:
    How to use Oracle Bot into google hangout? Anyone have any doc on this?
    Summary:
    how to integrate the OMH chatbot-UI as google hangouts.
    Content:

    I  would to login  the oracle mobile hub chats using the hangout credentials.

    Dailog Flow  channel as google hangout

  • Ameur Baccoucha
    QnA componentAnswered105.0
    Topic posted September 19, 2018 by Ameur BaccouchaGold Medal: 3,500+ Points, tagged Bots, Conversational AI, Messaging, Mobile, OMCE, Tip in Application Development > Digital Assistant and Mobile public
    Title:
    QnA component
    Summary:
    i want to cretae a bot only using System.QnA component to make my bot reply to some question.
    Content:

    i want to build a sample of a Q&A bot. i created the bot and uploaded the csv file and every thing is ok but one i am using the bot tester i always get a response from the unresolved state. here my OBotML code: 

    metadata:
      platformVersion: 1.0
    main: true
    name: QnA_Bot
    context:
      variables:
    states:   
      qna:
        component: "System.QnA"
        transitions:
          actions:
            none: "unresolved"
          next: "qna"
      unresolved:
        component: "System.Output"
        properties:
          text: "Sorry, I did not find any match. Can you rephrase the question?"
        transitions:
          return: "unresolved"
      

    any idea please? 

    thank you 

    Ameur

  • Pawan Gupta
    Digital Assistant Authentication Service with Identity Cloud...9
    Topic posted September 30, 2019 by Pawan GuptaRed Ribbon: 250+ Points, tagged Conversational AI, Virtual Assistant in Application Development > Digital Assistant and Mobile public
    Title:
    Digital Assistant Authentication Service with Identity Cloud Service
    Summary:
    Digital Assistant Authentication Service with Identity Cloud Service
    Content:

    We have federated the Oracle Cloud Apps with Identity Cloud, in this case do you have any reference blogs or documentation to configure authentication service in Oracle Digital Assistant to be used.

  • Ameur Baccoucha
    Sending FilesAnswered9
    Topic posted October 30, 2018 by Ameur BaccouchaGold Medal: 3,500+ Points, tagged Bots, Conversational AI, Messaging, Virtual Assistant in Application Development > Digital Assistant and Mobile public
    Title:
    Sending Files
    Summary:
    i wanna that bot users send me files (image, audio, PDF ...) how can i get them ?
    Content:

    Hi everybody,
    I am asking how to receive files sent by the user with FB in different formats such as audio, image, PDF .....
    also if there is a documentation on how to integrate speech recognition.
    thanks

    Version:
    ODA 18.3.2_1808150141
  • Konstantinos Skouras
    Bot with QnA using TranslationAnswered7
    Topic posted May 14, 2019 by Konstantinos SkourasGreen Ribbon: 100+ Points, tagged Bots, Conversational AI, Messaging, Virtual Assistant in Application Development > Digital Assistant and Mobile public
    Title:
    Bot with QnA using Translation
    Summary:
    Bot with QnA, in language that is not supported to directly upload a QnA file.
    Content:

    Hi,

    I would like to create a bot, that offers QnA in Greek. Currently, Greek is not a supported language for directly uploading a QnA file.

    However, would it be possible to use a Translation service, for offering QnA in Greek?

    The way I am thinking of implementing this is:

    1. QnA file is uploaded in English
    2. User asks the bot a question in Greek
    3. The bot translates the user's question in English i.e. using autoTranslate.
    4. The bot searches through the available QnA file, using the translated text.
    5. If the bot finds a match, presents the QnAs to the user, translated to the user's language using autoTranslate. 

    Could this approach work? I have tried it by experimenting with the default FinancialQnABot, but the Bot doesn't seem to navigate to the qna intent when the user's language is Greek.

    I have also tried it with and without autoTranslate but the results were the same.

    You can find below:

    1. the flow with autoTranslation enabled,
    2. screenshots of some test "Runs" and their relevant JSON files. 
    3. the file with all the QnAs. (Not a video, just a csv file with the QnAs used by default in the FinancialQnABot)

    Note that, in the screenshot of the Greek test Run, you can see at the bottom right, that the translated variable holds the same question, like the one given directly in the English test Run. 

    Please, let me know if this is a valid solution, but I have made a mistake in my implementation, or if there is any other way to create a QnA bot in such a language.

    Version:
    19.1.3-1902192355
    Code Snippet:
    Document:
    Document:
    Document:
    Document:
  • Vikhil Khobragade
    How to implement inline file upload in Oracle Digital...6
    Topic posted July 8, 2019 by Vikhil KhobragadeRed Ribbon: 250+ Points, tagged Bots, Conversational AI, Virtual Assistant in Application Development > Digital Assistant and Mobile public
    Title:
    How to implement inline file upload in Oracle Digital Assistant
    Summary:
    Implementing file upload within bot conversation
    Content:

    Hi,

    We are trying to implement file upload in the inline conversation, now we are uploading the file using file upload button that comes by default with SDK .

    Please refer the YouTube link for example https://www.youtube.com/watch?v=Okcyy-0S3MI

    Image:
  • Tom Smits
    Resolve Composite Bag Variabele6
    Topic posted November 16, 2018 by Tom SmitsGreen Ribbon: 100+ Points, tagged Conversational AI, Mobile, Virtual Assistant in Application Development > Digital Assistant and Mobile public
    Title:
    Resolve Composite Bag Variabele
    Summary:
    Using the commonResponse component, a composite bag is only valued when the first response item is answered
    Content:

    Hi all,

    Currently, I'm working on a Digital Assistant that creates an appointment request for potential leads. I created a composite bag with the entities date, time, location and employee. However, when i ask something like this: "can i meet with "John Doe" tomorrow at 12pm in Amsterdam?". The bot asks for a date. When i respond with "tomorrow at 12pm in Amsterdam" it fills the appointment composite bag with all the matched entities.

    Why didn't this happen when i was asking the first question? I've provided the code below.

    Kind Regards,

    Tom

     

     

    Version:
    Version 18.3.2_1808150141
    Image:
    Code Snippet:
  • Michael Locurcio
    New to ODA - The Conversation Designer55.0
    Topic posted August 2, 2019 by Michael LocurcioSilver Trophy: 7,500+ Points, tagged Bots, Conversational AI, Virtual Assistant in Application Development > Digital Assistant and Mobile public
    Title:
    New to ODA - The Conversation Designer
    Summary:
    Can't find The Conversation Designer
    Content:

    I am new to ODA and while reviewing the release notes I read the June release has a conversation designer. I don't see it anywhere in my instance as the documentation says it should be. I did read it was in Beta, is there someone I have to ask to enable it?

    Version:
    Version 19.1.3-1905041633
  • Wouter Sligter
    how to transition to a different skillAnswered55.0
    Topic posted January 3, 2019 by Wouter SligterGreen Ribbon: 100+ Points, tagged Bots, Conversational AI in Application Development > Digital Assistant and Mobile public
    Title:
    how to transition to a different skill
    Content:

    use case: HR Digital Assistant with two (or more) access levels.

    Each access level (let's say 'employee' and 'manager') gets redirected to a 'skill' with content only available to this group.

    Since DAs can't perform actions I'd create an on-boarding skill that captures employee number from the user, check it against the db and sends user to either 'employee' skill or 'manager' skill.

    Please advise if you think this is best practice?

    If so, how do I transition from on-boarding skill to 'employee' or 'manager' skill?

  • Vikhil Khobragade
    Prediction and Recommendations in ODA45.0
    Topic posted July 29, 2019 by Vikhil KhobragadeRed Ribbon: 250+ Points, tagged Analytics, Bots, Conversational AI, Messaging, Notification, OMCE in Application Development > Digital Assistant and Mobile public
    Title:
    Prediction and Recommendations in ODA
    Summary:
    Implementation for prediction and recommendations
    Content:

    Hello,

    I'm looking for sample implementation for prediction and recommendations in Digital Assistant.

    e.g. For banking use case, when the existing customer log into the bot based on his customer profile or previous interaction to the bot.

    i would like to recommend him/her certain banking product i.e car loan or home loan.

    Can you please guide me how this can be implemented in ODA.

     

    Regards,

    Vikhil