Posts

Posts

typenameratingauthorhiveactivity
TopicSoup up Workspace load! - updated4.912831Jens LundellSilver Crown: 22,500+ PointsB2C Service > Agent DesktoppublicAugust 26, 2019
TopicRouting rules of Incidents5.0310VDLSilver Medal: 2,000+ PointsB2C Service > Agent Desktoppublic6:53 AM
TopicDelegation of incidents in case if agent availability5.028VDLSilver Medal: 2,000+ PointsB2C Service > Agent Desktoppublic6:52 AM
TopicSearch Knowledge within BUI Workspace828BUI Knowledge Search.docxKrista KochRed Ribbon: 250+ PointsB2C Service > Agent DesktoppublicNovember 19, 2019
TopicService – Browser UI Series: Expanding Insights and F...012Danette DriscollGreen Ribbon: 100+ PointsB2C Service > Agent DesktoppublicNovember 14, 2019
TopicService – Everything You Need to Know About Service Cloud U...5.0021Tim SmithBlue Ribbon: 750+ PointsB2C Service > Agent DesktoppublicNovember 6, 2019
TopicReply to Email Functionality Lost on IncidentAnswered331Joseph MastrianoGreen Ribbon: 100+ PointsB2C Service > Agent DesktoppublicOctober 8, 2019
TopicService – Browser UI: Unleash your Agents’ Potential, 16 Oct...545Danette DriscollGreen Ribbon: 100+ PointsB2C Service > Agent DesktoppublicOctober 15, 2019
TopicShow/Hide Title Bar based on Non-Native Relationship FieldAnswered230Rasheed AhamedGold Medal: 3,500+ PointsB2C Service > Agent DesktoppublicOctober 5, 2019
TopicUnable to remove report name from export in BUI021Kenneth SalmonRed Ribbon: 250+ PointsB2C Service > Agent DesktoppublicSeptember 23, 2019
TopicCannot Complete Element Manager Import of New Workspace...5.0631Michelle Hoxsie-QuinnBlue Ribbon: 750+ PointsB2C Service > Agent DesktoppublicSeptember 18, 2019
TopicMails are not triggering from BUI232jagadeesh gattupalliBlue Ribbon: 750+ PointsB2C Service > Agent DesktoppublicSeptember 16, 2019
TopicService – Browser UI: The Future of Service Starts with I...026Danette BealBlack Diamond: 60,000+ PointsB2C Service > Agent DesktoppublicSeptember 10, 2019
TopicHow to display the report content on the CP site530yo-tB2C Service > Agent DesktoppublicSeptember 6, 2019
TopicSoup up Workspace load! - Optimize your Add-Ins5.0044Jens LundellSilver Crown: 22,500+ PointsB2C Service > Agent DesktoppublicNovember 18, 2019
TopicSSO and multiple agent accounts5.0346Christian LinkeBronze Trophy: 5,000+ PointsB2C Service > Agent DesktoppublicSeptember 5, 2019
TopicSoup up Workspace load! - Optimize your Workflows5.01337Jens LundellSilver Crown: 22,500+ PointsB2C Service > Agent DesktoppublicNovember 29, 2019
TopicMake a thread entry required in a workspace4.0366leenaBlue Ribbon: 750+ PointsB2C Service > Agent DesktoppublicJuly 17, 2019
TopicCX – Augmented Reality with CX Service, 17 July 2019, 8 a...5.0150Danette BealBlack Diamond: 60,000+ PointsB2C Service > Agent DesktoppublicJuly 9, 2019
TopicContacts for the logged in user when not using incidentsAnswered358Julie FBronze Crown: 15,000+ PointsB2C Service > Agent DesktoppublicJune 20, 2019
TopicAttachments for mobile BUI incidents037Emmanuel DiazB2C Service > Agent DesktoppublicJune 6, 2019
TopicUsing Fiddler for BUI377Akshara BalamuruganB2C Service > Agent DesktoppublicJune 6, 2019
TopicTest Automation tool for Agent Desktop4129Jonathan DoringuezBlue Ribbon: 750+ PointsB2C Service > Agent DesktoppublicMay 3, 2019
TopicBUI issues with notifications and toast pop-ups044Vivian TedfordRed Ribbon: 250+ PointsB2C Service > Agent DesktoppublicApril 19, 2019
TopicCX – Agent Browser UI: Where we are, Where we are going, a...5.0297Nate Hossner, OracleSilver Medal: 2,000+ PointsB2C Service > Agent DesktoppublicApril 17, 2019
TopicSoup up Workspace load! - Optimize your Workspace Rules5.02176Jens LundellSilver Crown: 22,500+ PointsB2C Service > Agent DesktoppublicNovember 18, 2019
TopicBUI: Interaction workspace typing042Screenshot_5.pngSathya RajendranGold Medal: 3,500+ PointsB2C Service > Agent DesktoppublicApril 5, 2019
TopicBUI error "refused to connect" when browser...4.0053Vivian TedfordRed Ribbon: 250+ PointsB2C Service > Agent DesktoppublicFebruary 20, 2019
TopicBUI tab set right scroll arrow flashing in IE5.00452019-02-19_9-48-34.pngVivian TedfordRed Ribbon: 250+ PointsB2C Service > Agent DesktoppublicFebruary 19, 2019
TopicProbes and Terminals for Custom Processes045David RitchieBlue Ribbon: 750+ PointsB2C Service > Agent DesktoppublicFebruary 4, 2019