Order Management

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Topic

    Ekansh Jain
    CPQ V/s OM CloudAnswered
    Topic posted March 14, 2019 by Ekansh JainBronze Medal: 1,250+ Points, tagged Global Order Promising, Order Management, SCM 
    197 Views, 3 Comments
    Title:
    CPQ V/s OM Cloud
    Summary:
    Can we use CPQ over Order Management
    Content:
    Hi,

    Our client wanted to know if they can use CPQ instead of Order Management Cloud. Could you please let me know if we can use CPQ instead of OM.

    1) How Pricing will work in this scenario as OM  cloud has pricing administration

    2) Can we book orders in CPQ and directly interface it to AR for invoices

    3) Also, what is the benefit of CPQ over OM cloud

    Thanks

    Ekansh

    Best Comment

    David Hatcher

    CPQ PM here  - I was asked to weigh in on this. 

    1.  CPQ can also do pricing administration.  The main question here is if other systems also need to access the pricing.  If yes, and they are fusion systems - it may be worthwhile to setup pricing in OM and call it via API from CPQ.  If no, or if the other systems are not Fusion apps - you may not need pricing in OM at all, you could just administer in CPQ. 

    2.  Yes, there is a standard integration for this.  There is also an integration between CPQ/AR/Subscription Cloud if needed.

    3. This is a very nuanced question.  Both applications have their functions, and while there is some overlap - there are also clear definitions.  Most basically, CPQ is a front office application.  That is, the expected user is a sales person (direct, indirect, or channel partner distributor).  As such, the application is tuned towards allowing a non-technical user to build orders without needing at access ERP or backoffice systems.  This includes all levels of complexities of order and configurations.  The OM system is more geared towards backoffice operations and is much better equipped to deal with such use cases as:  fulfillment, orchestration, Supply chain management, etc. 

    If you have further questions on this - feel free to contact me via email. 

    David Hatcher

    Comment

     

    • David Hatcher

      CPQ PM here  - I was asked to weigh in on this. 

      1.  CPQ can also do pricing administration.  The main question here is if other systems also need to access the pricing.  If yes, and they are fusion systems - it may be worthwhile to setup pricing in OM and call it via API from CPQ.  If no, or if the other systems are not Fusion apps - you may not need pricing in OM at all, you could just administer in CPQ. 

      2.  Yes, there is a standard integration for this.  There is also an integration between CPQ/AR/Subscription Cloud if needed.

      3. This is a very nuanced question.  Both applications have their functions, and while there is some overlap - there are also clear definitions.  Most basically, CPQ is a front office application.  That is, the expected user is a sales person (direct, indirect, or channel partner distributor).  As such, the application is tuned towards allowing a non-technical user to build orders without needing at access ERP or backoffice systems.  This includes all levels of complexities of order and configurations.  The OM system is more geared towards backoffice operations and is much better equipped to deal with such use cases as:  fulfillment, orchestration, Supply chain management, etc. 

      If you have further questions on this - feel free to contact me via email. 

      David Hatcher

      • Ekansh Jain

        Hi David,

        Thanks for such a detailed response.

        Could you please let me know if we implement pricing in CPQ and will not have a separate pricing administration module as such (as we will not implement OM) than in that case can we make use of Pricing setup in CPQ for other Oracle ERP cloud modules.

        Also, please let me know what are the other possible ERP cloud modules which would be using Pricing other than OM.

        Thanks

        Ekansh

      • Ekansh Jain

        Hi David,

        Thanks for such a detailed response.

        Could you please let me know if we implement pricing in CPQ and will not have a separate pricing administration module as such (as we will not implement OM) than in that case can we make use of Pricing setup in CPQ for other Oracle ERP cloud modules.

        Also, please let me know what are the other possible ERP cloud modules which would be using Pricing other than OM.

        Thanks

        Ekansh