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    ajinkya patil
    Field text received half from Mobility to Core ManageAnswered
    Topic posted May 29, 2019 by ajinkya patilRed Ribbon: 250+ Points, tagged Configuration, Mobility / Mobile Apps 
    60 Views, 6 Comments
    Title:
    Field text received half from Mobility to Core Manage
    Summary:
    Activity closing details received half on Core Manage Activity details screen
    Content:

    Hi,

    Can any one tell me which is the field i need to check for the below issue.   

    The field technician writes what was done in the activity and when I open the activity to check it the text comes in half. 

    Does this issue happen because of the string constraint of the field? or there can be other issues ?

     

    Regards,

    Ajinkya Patil

    Best Comment

    Zsolt Tolgyesi

    Hi Ajinkya,

    This can be a bug.

    We had the same issue in the past, which is solved by OFSC 19A SU7:
    "String property truncated to 200 characters
    Description: The comment field for a not-done activity was truncated at 200 characters, although the limit for the
    corresponding string property was set at 250 characters. This defect is fixed.
    Resolution: Now the comment field shows the complete string, without truncating it."

    "A string field in OFSC is limited to 2^16  (65536) characters."

    Close an activity on Mobility with filled a long text as the technician comment (don't copy&paste than type a long text letter by letter); check the field on Legacy and Core Manage, and also with API if you can. Please record an SR as fast as you can.

    Thanks,

    Comment

     

    • Zsolt Tolgyesi

      Hi Ajinkya,

      This can be a bug.

      We had the same issue in the past, which is solved by OFSC 19A SU7:
      "String property truncated to 200 characters
      Description: The comment field for a not-done activity was truncated at 200 characters, although the limit for the
      corresponding string property was set at 250 characters. This defect is fixed.
      Resolution: Now the comment field shows the complete string, without truncating it."

      "A string field in OFSC is limited to 2^16  (65536) characters."

      Close an activity on Mobility with filled a long text as the technician comment (don't copy&paste than type a long text letter by letter); check the field on Legacy and Core Manage, and also with API if you can. Please record an SR as fast as you can.

      Thanks,