System Admin and Configuration

Get Involved. Join the Conversation.

Topic

    Srinath Srinivasan
    Adding New report/ Staff accounts / Business rules in Agent...
    Topic posted April 26, 2018 by Srinath SrinivasanGreen Ribbon: 100+ Points 
    71 Views, 1 Comment
    Title:
    Adding New report/ Staff accounts / Business rules in Agent Browser UI
    Content:

    Hi Geeks,

    Can you kindly advise, whether there are options to configure the following.

     

    • Creation of User Accounts
    • Business Rules
    • Reports etc.,

    Or the browser UI is just used for viewing purpose?

    Your help in this would be much appreciated.

     

    Thanks in advance,

    Srinath Srinivasan

    Version:
    Service Cloud Browser UI

    Comment