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Topic

    Herno
    Post-sales
    Topic posted November 28, 2018 by HernoBronze Medal: 1,250+ Points, tagged Industry Solutions 
    40 Views
    Title:
    Post-sales
    Summary:
    Post-sales
    Content:

    Hi all,

     

    What is the practice recommended to manage an post-sales service in OSC (integrated with CPQ)? Is it managed by Assets or Contracts? Or a combination of both? Both for the B2B or B2C model.

     

    Post-sales service refers to any update or modification that has to be made on a product (product, product group, or bundle) sold to a Contact or Account

     

    Thank you!

    Herno