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    Anil Nair
    Missing logo in remittance advice email
    Topic posted November 19, 2018 by Anil NairRed Ribbon: 250+ Points, last edited January 30, 2019, tagged Configuration, Financials, Payables, Reports 
    76 Views, 1 Comment
    Title:
    Missing logo in remittance advice email
    Summary:
    Missing logo in remittance advice email
    Content:

    Hi,

    We have developed a custom report for the Separate Remittance Advice process which was developed using the standard report template from Oracle.

    As part of the template we have the company logo added which shows up correctly in the PDF but not displayed when it sent as an email.

    Please note when the remittance advice is sent via email the content is part of the email body while the content looks fine, the logo shows as 'X'

    Kindly please advise if there is any missing setup or any workaround to address the missing logo issue.

     

    Thanks,

    Anil

    Image:

    Comment

     

    • Sagar P

      Hi Anil,

      Please check below doc on oracle support. 

      Oracle Fusion BI Publisher: Email output containing html and/or image shows as blank or as a red X of the image (Doc ID 2152241.1)

      Thanks,

      Sagar