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    Reghu
    Auto fill Address elements
    Topic posted September 21, 2018 by ReghuBronze Crown: 15,000+ Points, tagged Architecture, Configuration, Customer Data Mgmt, Integration, Web Services 
    207 Views, 13 Comments
    Title:
    Auto fill Address elements
    Summary:
    How to fill address element say postal code thorugh Ext API
    Content:

    I have a requirement in which, auto fill of address element should happen.  ie as I type I should get suggestion.  Ex: as I type first 4 characters of postal code I should be suggested with the list for last two .(auto fill/auto suggestion from external Address base)

    Customer has a postal code base through which customer wants this auto fill to happen.  Any means to achieve this?

    Comment

     

    • Ashwini Malthankar

      In 19 A we are introducing a new functionality called as Address Smart Defaulting - You type in "500 Oracle" and it should suggest similar verified records such as "500 Oracle Dr  San Antonio TX 78260
          500 N Cedar Ridge Dr  Oracle AZ 85623
          500 N Cody Loop Rd  Oracle AZ 85623
          500 N Mint Dr  Oracle AZ 85623
          500 N Timberline Dr  Oracle AZ 85623
          500 W Oak Hills Dr  Oracle AZ 85623
          500 N Bonito Dr  Oracle AZ 85623"

      as you narrow your search to "500 Oracle parkway" it shows you "500 Oracle Pkwy Redwood City CA 94065" You can select the validated address from GBG|Loqate. You need to purchase Address Verification Cloud Service subscription available per record or unlimited record license.

    • Reghu

      Good to know Ashwini. Thanks for your response.

      Cant we use any of our postal service for this purpose is it?  Say if the customer has his own postal service for address, cant we leverage that for verifying address and auto filling.  

       

    • Ashwini Malthankar

      You mean customer has purchased third-party geography data for a specific country from postal service they can use geography import functionality to get geography data populated and LOVs on to help user select state/city/postal code from validated geography source. This will not include address line1,2 or 3 verification.  Address verification cloud service customers will get auto fill (smart defaulting) address functionality without any additional setup.

    • Reghu

      But can Address Verification cloud service be connected to a source of address owned by customer?  ie the customer already has a list of validated address.

      • Reghu

        Hello Ashwini,

         

        Did you get a chance to look at this question of m ine?

         

      • Ashwini Malthankar

        Address Verification Cloud service provides REST API can be integrated with any application supporting REST API  - https://docs.oracle.com/en/cloud/saas/address-verify-cloud/index.html

        • Reghu

          Hello Ashwini,

           

          thanks for your response.  Do you mean to say that AVCS can be pointed to client owned address base  to do this smart defaulting?

           

          Regards

          Reghu

    • Ashwini Malthankar

      You can use AVCS for any third party application with address data supporting REST API call to AVCS  apart from Engagement Cloud.

      • Reghu

        Sorry to ask it again, just trying to make it crystal clear to me.

        Are you talking about Inbound call to AVCS? 

         

        In my case I have  a client address base which should be consumed by AVCS (ie outbound call from AVCS to client address base) for verification as well as for smart defaulting.  So its like

        OEC <>  AVCS <> Client's own Address base (through REST API)

        Is that what you are telling as supported?

    • Ashwini Malthankar

      Reghu,

      Oracle Engagement Cloud is integrated with AVCS and auto-suggestion ( Smart Data) for Address is going to be available in 19A.

      I would recommend to have a 30 mins call with Oracle PM and Engineering to make sure your use cases are covered.

       

      • Reghu

        Dear Ashwini,

         

        Sure, I would love to do that.  Could you let me know the process to do that?

        And thanks a ton for your wonderful and patient responses.

         

        Regards

        Reghu

    • Ashwini Malthankar

      Please get in touch with CSM( Customer Success Manager) , ISM (Implementation Sales Manager)