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    Balakrishna Chaturvedula
    Bell does not show Notification but Worklist has the...
    Topic posted June 27, 2018 by Balakrishna ChaturvedulaBronze Trophy: 5,000+ Points, tagged Approvals, Fusion, Notifications 
    154 Views, 5 Comments
    Title:
    Bell does not show Notification but Worklist has the notification
    Summary:
    Bell does not show Notification but Worklist has the notification
    Content:

    We are on R12. I see that PO approval notifications are appearing on the worklist but not appearing on bell. Also, these notifications are all more than one month old. If a new notification arrives, it appears in both places. Not sure why old notifications are not showing up on bell. Any thoughts?

    Thanks, Bala.

    Comment

     

    • Ramesh Radhakrishnan

      Hi Bala,

      We also had the same issue. We logged SR with Oracle support and they fixed it. It has got to do with the SOA server rules. Dev ops team and SOA team fixed the issue.

      I suggest log an SR for this.

      Thanks

      Ramesh

       

    • Sunny Todkari

      Schedule the "Synchronize Bell Notifications" job definition at desired frequency to update all the tasks in the Bell Notifications to Synchronize with the BPM Worklist.

    • Mahesh Nelapati

      There is an option to set notification method to 'All' under BPM administration -> Application Preferences -> Notification then Notification Mode to 'All' that should allow email as well as bell notifications

       

    • Trevor Watson

      Hi

      I have got a similar problem, however, I wondered if it was related to this issue - Bug 25222959 : BELL NOTIFICATION LIST IS LIMITED

      1. Reason current product functionality is insufficient: - Not able to locate pending transactions using Bell notification - Alternate navigation lets user to access BPM work list of other modules which is confusing users

      2. Detailed description of the Enhancement Request: - Bell notification window has limited number of transactions - Not able to take actions if more than 50 transactions are pending, also not able to search it using search box

      Has anybody else encountered this in Financials?

      Thanks

      Trevor